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Entry Level Collections Specialist information

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How much do entry level collections specialist jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for entry level collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Collections Specialist vs Accounts Receivable Clerk?

AspectEntry Level Collections SpecialistAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; some roles prefer associate's degree
Work EnvironmentCollections calls, customer interaction, debt recoveryData entry, invoice processing, payment posting
Employer & Industry UsageFinancial services, healthcare, retailFinance, healthcare, manufacturing
Search & Comparison IntentFocus on debt collection, customer communicationFocus on accounts management, payment processing

The Entry Level Collections Specialist primarily handles debt recovery through customer communication and collections efforts, often requiring strong interpersonal skills. In contrast, an Accounts Receivable Clerk focuses on processing payments, maintaining financial records, and managing invoices. Both roles typically require similar educational backgrounds and are used across various industries, but they serve different functions within financial operations.

What are the key skills and qualifications needed to thrive as an Entry Level Collections Specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need a solid understanding of basic accounting principles, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and Microsoft Office Suite is commonly required. Excellent communication, negotiation, and problem-solving abilities help build rapport with clients and resolve outstanding debts effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relations, and supporting the financial health of the organization.

What are Entry Level Collections Specialists?

Entry Level Collections Specialists are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, or collection agencies and are tasked with negotiating payment plans, updating account information, and maintaining accurate records of all communications. This role often requires strong communication skills, attention to detail, and the ability to handle sensitive financial information. Entry-level positions generally provide training and do not always require prior experience in collections or finance. The job can be a good starting point for a career in finance or customer service.

What are some common challenges faced by entry level collections specialists, and how can they be managed?

Entry level collections specialists often encounter challenges such as handling difficult or unresponsive customers, managing a high volume of accounts, and meeting collection targets under time constraints. Building strong communication and negotiation skills, staying organized, and using customer relationship management (CRM) tools can help manage these challenges. Many organizations provide ongoing training and mentorship to help new specialists develop effective strategies for resolving overdue accounts while maintaining positive customer relationships.
What cities are hiring for Entry Level Collections Specialist jobs? Cities with the most Entry Level Collections Specialist job openings:
What are the most commonly searched types of Collections Specialist jobs? The most popular types of Collections Specialist jobs are:
What states have the most Entry Level Collections Specialist jobs? States with the most job openings for Entry Level Collections Specialist jobs include:
Entry Level Collections Specialist jobs near you

Collections Specialist Non Manager

SAMSON FUNDING

Boca Raton, FL • On-site

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Role: Collections Specialist, Non Manager role
Location: Boca Raton, Florida office
Website: SamsonFunding.com
LinkedIn: https://www.linkedin.com/company/samsonfunding 
 
Samson Funding is a Non-Bank alternative enabling businesses nationwide to access much needed working capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc...
-This is an in-office role, not remote**         
-Entry level role (1-2 years experience)                                                                                                                                                                                    -Speaking Spanish is a plus, but not required
 
Essential Duties of the Collections Specialist include:
  • Tactful account confidentiality 
  • Proactively manage multiple accounts 
  • Analyze business financials thoroughly according to established procedures 
  • Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts 
  • Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity
  • Negotiate payment plans while maintaining excellent customer service 
  • Monitor payment plan and ensure commitments are honored 
  • Partner cross- functionally to resolve issues impacting payment timelines 
  • Collaborate with the accounting team to reconcile accounts and manage accounts  
 
Knowledge & Qualifications:
  • Basic computer skills: Excel, Gmail 
  • Excellent communication skills via phone and email
  • Desire to crush collecting goals while balancing firmness with professionalism 
  • Work “athlete” - someone who is coach-able, innovative, focused and adaptable
  • Resourceful, able to prioritize and problem solve
  • Ability to work independently and in a team environment
  • Self-motivated, organized and excellent follow-up discipline with attention to detail
  • Solutions oriented approach 
  • Prior experience in customer service, collections, or business finance is a plus 
Who This Role Is NOT For
  • Those who avoid phone conversations about financial responsibility.
  • Those who struggle with consistent follow-up or structured workflows.
  • Those who are uncomfortable asking for payment or resolving balances.
  • Those who prefer loosely managed tasks instead of clear accountability.
 
Benefits:
  • Supportive and collaborative work environment 
  • Paid time off
  • Medical, Dental and Vision
  • Benefits Premium 100% covered by the company
  • HSA & FSA options 
  • 401(K)
  • Profit Sharing 

Job Type: Full-time
Job Location: Boca Raton, Florida
Work Location: In-office (not remote)
Shift: Monday-Friday, 9a.m.-6p.m.
Salary: $50k base salary                                                                                                                                                                                                   
 Samson Funding is a BBB‑accredited company – A trusted name within the industry!