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Entry Level Collections Specialist Jobs (NOW HIRING)

TEKsystems

Collections Specialist

San Antonio, TX · On-site

$20 - $22/hr

Skills Customer support, Excel, Word, Auto Dialer, Sales, Collections, College degree Top Skills ... Experience Level Entry Level *****Eligibility requirements apply to some benefits and may depend on ...

TEKsystems

Collections Specialist

San Antonio, TX · On-site

$20 - $22/hr

Skills Customer support, Excel, Word, Auto Dialer, Sales, Collections, College degree Top Skills ... Experience Level Entry Level *****Eligibility requirements apply to some benefits and may depend on ...

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Entry Level Collections Specialist information

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How much do entry level collections specialist jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for entry level collections specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is an entry level collections specialist?

Entry Level Collections Specialists are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, or collection agencies and are tasked with negotiating payment plans, updating account information, and maintaining accurate records of all communications. This role often requires strong communication skills, attention to detail, and the ability to handle sensitive financial information. Entry-level positions generally provide training and do not always require prior experience in collections or finance. The job can be a good starting point for a career in finance or customer service.

What skills and qualifications are needed to thrive as an entry level collections specialist?

To thrive as an Entry Level Collections Specialist, you need a solid understanding of basic accounting principles, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and Microsoft Office Suite is commonly required. Excellent communication, negotiation, and problem-solving abilities help build rapport with clients and resolve outstanding debts effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relations, and supporting the financial health of the organization.

What are common challenges faced by entry level collections specialists, and how can they be managed?

Entry level collections specialists often encounter challenges such as handling difficult or unresponsive customers, managing a high volume of accounts, and meeting collection targets under time constraints. Building strong communication and negotiation skills, staying organized, and using customer relationship management (CRM) tools can help manage these challenges. Many organizations provide ongoing training and mentorship to help new specialists develop effective strategies for resolving overdue accounts while maintaining positive customer relationships.

What is the difference between Entry Level Collections Specialist vs Accounts Receivable Clerk?

AspectEntry Level Collections SpecialistAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; some roles prefer associate's degree
Work EnvironmentCollections calls, customer interaction, debt recoveryData entry, invoice processing, payment posting
Employer & Industry UsageFinancial services, healthcare, retailFinance, healthcare, manufacturing
Search & Comparison IntentFocus on debt collection, customer communicationFocus on accounts management, payment processing

The Entry Level Collections Specialist primarily handles debt recovery through customer communication and collections efforts, often requiring strong interpersonal skills. In contrast, an Accounts Receivable Clerk focuses on processing payments, maintaining financial records, and managing invoices. Both roles typically require similar educational backgrounds and are used across various industries, but they serve different functions within financial operations.

What cities are hiring for Entry Level Collections Specialist jobs?

Cities with the most Entry Level Collections Specialist job openings:

What are the most commonly searched types of Collections Specialist jobs?

The most popular types of Collections Specialist jobs are:

What states have the most Entry Level Collections Specialist jobs?

States with the most job openings for Entry Level Collections Specialist jobs include:

What are popular job titles related to Entry Level Collections Specialist jobs?

For Entry Level Collections Specialist jobs, the most frequently searched job titles are:

Entry Level Collections Specialist jobs near you

Entry-Level Collections Agent (Full-Time)

Killeen, TX • On-site

MCI Careers
Computer and Electronic Product Manufacturing • 1 - 5K employees
Learn more about MCI Careersexternal

$14/hr

Full-time

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Overview

ENTRY-LEVEL COLLECTIONS AGENT (FULL-TIME)

Join our team and grow with us! We need account receivable specialists to respectfully recover past due consumer accounts. As a recovery professional you will complete our two-week professional recovery agent training, then work to resolve open accounts with customers. You will be responsible for using negotiation methodologies, maintaining trustful customer relationships, and ensuring timely payments toward recovery goals.

If you believe you have a persuasive personality and enjoy helping people toward their financial goals, this is the career for you. We provide a professional environment, great pay structure, and plenty of new accounts! You provide the work ethic and professional attitude.

This is an entry-level position that offers on the job paid training.  Compensation is commensurate with experience. Prior contact center experience, experience in customer service, tech support, sales, or back-office support is required. 


Responsibilities

WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?

Do you strive for excellence and enjoy helping others? This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Improve relations with open accounts and promote brand awareness as you become a highly trained expert on products, technology, and business process. In addition to being the best in the business, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.  

Essential Duties

  • Utilize various contact technology and recovery strategies to locate right parties.
  • Understand the customers situation and identify best means of payment plan.
  • Negotiate payment terms with empathy, tact, and professionalism.
  • Make outbound and receive inbound calls.
  • Follow all required scripts, policies, and procedures.
  • Respond effectively to common challenges to collection calls while discussing means of resolving open accounts.
  • Meet monthly goals and perform other assigned duties.
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes.
  • Adhere to all attendance and work schedule requirements.

Qualifications

WONDER IF YOU ARE A GOOD FIT? 

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers
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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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