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Remote Collections Agent Jobs (NOW HIRING)

Upstart

Senior Collections Specialist

OR · On-site +1

$18.50 - $25/hr

As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial ... Remote. Time zone requirements The team operates on the East/West coast time zones. Travel ...

ADT

Remote Collections Specialist

Jacksonville, FL · On-site +1

$20/hr

... collections including taking payments from customers and/or setting up payment arrangements, advising required payment amount * Customer Service experience in a remote setting * Multi Computer-screen ...

SlingShot Connections

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Call Center Collection Agent | Remote - Texas Only

Houston, TX · Remote

$14/hr

Collections Agent Location: Remote + About the job: This position focuses on telephone-based collections for auto insurance claims. Candidates must have direct, full-cycle collections experience and ...

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Remote Collections Agent information

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$11

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How much do remote collections agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote collections agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What is a remote collections agent?

Remote Collections Agents are professionals who work from home or another remote location to contact customers and collect overdue payments for businesses or organizations. Their primary duties include reaching out to customers via phone, email, or chat, negotiating payment arrangements, and maintaining accurate records of interactions. They must have strong communication and negotiation skills, as well as the ability to work independently and meet performance targets. This role often requires knowledge of relevant laws and regulations regarding debt collection.

What skills and qualifications are needed to be a remote collections agent?

To thrive as a Remote Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and call center telephony tools is typically required. Excellent communication, patience, and resilience are vital soft skills for handling sensitive conversations and maintaining professionalism. These abilities are essential for efficiently recovering debts while preserving customer relationships and meeting compliance standards.

What challenges do remote collections agents face and how can they be managed?

Remote Collections Agents often encounter challenges such as difficulty establishing rapport with customers over the phone or through digital channels and handling objections or emotional responses during sensitive financial conversations. To manage these challenges, agents can utilize strong communication skills, practice empathy, and follow structured call scripts provided by their organization. Regular training sessions and team meetings also help agents stay updated on best practices and provide a support network for sharing effective strategies. Additionally, using CRM tools to track customer interactions can improve efficiency and outcomes.

What is the difference between Remote Collections Agent vs Remote Debt Collector?

AspectRemote Collections AgentRemote Debt Collector
CredentialsHigh school diploma, some roles may require collections or customer service experienceHigh school diploma, often similar experience in collections or customer service
Work EnvironmentHome-based, call center or office settingHome-based, call center or office setting
Industry UsageFinancial institutions, healthcare, telecomsFinancial services, debt recovery agencies
Job FocusManaging accounts, customer communication, payment arrangementsRecovering unpaid debts, negotiating settlements

Remote Collections Agents and Remote Debt Collectors share similar credentials and work environments, often operating from home within financial or service industries. The main difference lies in their focus: Collections Agents handle ongoing account management and customer relations, while Debt Collectors focus specifically on recovering unpaid debts. Both roles require strong communication skills and familiarity with collections processes, making them closely related but distinct positions within the debt recovery field.

What cities are hiring for Remote Collections Agent jobs?

Cities with the most Remote Collections Agent job openings:

What are the most commonly searched types of Collections Agent jobs?

The most popular types of Collections Agent jobs are:

What states have the most Remote Collections Agent jobs?

States with the most job openings for Remote Collections Agent jobs include:

What are popular job titles related to Remote Collections Agent jobs?

For Remote Collections Agent jobs, the most frequently searched job titles are:

Infographic showing various Remote Collections Agent job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Collection Agent

Concord, NC • Remote

Jon Barry & Associates, Inc.
See more jobs at Jon Barry & Associates, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Collections Agent

Collections Agent– Remote Opportunity with High Earning Potential!


Are you an experienced Third-Party Collections Professional looking for a remote opportunity with strong earning potential and long-term stability? If you have experience in collections (medical industry preferred but not required), this is your chance to join a top-performing team with uncapped earning potential!

We're offering a one-time $1,000 sign-on bonus to candidates with a proven track record of agency experience on medical collections, payable after 90 days of full-time employment!


Why Join Paragon Revenue Group?
Paragon is a third-party collection agency focusing on Medical Revenue. We have been a trusted leader in the medical revenue cycle industry for over 35 years. We are growing and seeking motivated, results-driven individuals to grow with us.
What We Offer:

  • Competitive base salary plus commission
  • Fully remote position with the support of a great team.
  • Guaranteed 40-hour work week
  • Monday-Friday schedule.
  • Comprehensive benefits package including:
    • Paid time off & holidays
    • Medical, dental, vision, and life insurance
    • 401k plan with a generous company match
  •  

Ready to take your career to the next level? Apply today and be a part of our growing team!


Must be able to pass pre-employment background and credit checks. Paragon also participates in E-Verify.

Apply