Remote Collections Specialist
Richmond, VA · On-site +1
$17/hr
... collections, remote customer service, work from home, remote work, virtual Salary Description $17.00 Per Hour
Remote Collections Specialist
Richmond, VA · On-site +1
$17/hr
... collections, remote customer service, work from home, remote work, virtual Salary Description $17.00 Per Hour
Remote Collections Specialist
Richmond, VA · Remote
$17/hr
... collections, remote customer service, work from home, remote work, virtual
Remote Collections Specialist
Richmond, VA · Remote
$17/hr
... collections, remote customer service, work from home, remote work, virtual
Remote Bilingual Collections Specialist
Richmond, VA · On-site +1
$17/hr
... collections, remote customer service, work from home, remote work, virtual Salary Description $17.00 Per Hour
Remote Bilingual Collections Specialist
Richmond, VA · On-site +1
$17/hr
... collections, remote customer service, work from home, remote work, virtual Salary Description $17.00 Per Hour
Remote Bilingual Collections Specialist
Richmond, VA · Remote
$17/hr
... collections, remote customer service, work from home, remote work, virtual
Remote Bilingual Collections Specialist
Richmond, VA · Remote
$17/hr
... collections, remote customer service, work from home, remote work, virtual
Collections Specialist - Home Care - Private Duty
Richmond, VA · Remote
$17 - $23/hr
Care Advantage, Inc. is hiring a remote Collections Specialist to join our Private Duty revenue cycle team - a role where your persistence and integrity directly support the families and caregivers ...
Collections Specialist - Home Care - Private Duty
Richmond, VA · Remote
$17 - $23/hr
Care Advantage, Inc. is hiring a remote Collections Specialist to join our Private Duty revenue cycle team - a role where your persistence and integrity directly support the families and caregivers ...
Accounts Collections Specialist
Virginia Beach, VA · On-site +1
$16 - $21.75/hr
Responsible for payment collections to ensure all past due amounts are collected while preventing the aging of current balances. Responsible for all customer communications (including dunning ...
Accounts Collections Specialist
Virginia Beach, VA · On-site +1
$16 - $21.75/hr
Responsible for payment collections to ensure all past due amounts are collected while preventing the aging of current balances. Responsible for all customer communications (including dunning ...
Remote Sales Agent
Martinsville, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Martinsville, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Sales Agent
Richmond, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Richmond, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Sales Agent
Norfolk, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Norfolk, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Sales Agent
Roanoke, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Roanoke, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Sales Agent
Hampton, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Hampton, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Sales Agent
Chesapeake, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Chesapeake, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Sales Agent
Virginia Beach, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Virginia Beach, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Sales Agent
Chesapeake, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Chesapeake, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Sales Agent
Danville, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Danville, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Sales Agent
Martinsville, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Martinsville, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Sales Agent
Richmond, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Richmond, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Sales Agent
Norfolk, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Norfolk, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Sales Agent
Virginia Beach, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Virginia Beach, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Sales Agent
Alexandria, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Quick apply
Remote Sales Agent
Alexandria, VA · Remote
$69K - $150K/yr
Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...
Remote Collections Agent information
What is a remote collections agent?
Remote Collections Agents are professionals who work from home or another remote location to contact customers and collect overdue payments for businesses or organizations. Their primary duties include reaching out to customers via phone, email, or chat, negotiating payment arrangements, and maintaining accurate records of interactions. They must have strong communication and negotiation skills, as well as the ability to work independently and meet performance targets. This role often requires knowledge of relevant laws and regulations regarding debt collection.
What skills and qualifications are needed to be a remote collections agent?
To thrive as a Remote Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and call center telephony tools is typically required. Excellent communication, patience, and resilience are vital soft skills for handling sensitive conversations and maintaining professionalism. These abilities are essential for efficiently recovering debts while preserving customer relationships and meeting compliance standards.
What challenges do remote collections agents face and how can they be managed?
Remote Collections Agents often encounter challenges such as difficulty establishing rapport with customers over the phone or through digital channels and handling objections or emotional responses during sensitive financial conversations. To manage these challenges, agents can utilize strong communication skills, practice empathy, and follow structured call scripts provided by their organization. Regular training sessions and team meetings also help agents stay updated on best practices and provide a support network for sharing effective strategies. Additionally, using CRM tools to track customer interactions can improve efficiency and outcomes.
What is the difference between Remote Collections Agent vs Remote Debt Collector?
| Aspect | Remote Collections Agent | Remote Debt Collector |
|---|---|---|
| Credentials | High school diploma, some roles may require collections or customer service experience | High school diploma, often similar experience in collections or customer service |
| Work Environment | Home-based, call center or office setting | Home-based, call center or office setting |
| Industry Usage | Financial institutions, healthcare, telecoms | Financial services, debt recovery agencies |
| Job Focus | Managing accounts, customer communication, payment arrangements | Recovering unpaid debts, negotiating settlements |
Remote Collections Agents and Remote Debt Collectors share similar credentials and work environments, often operating from home within financial or service industries. The main difference lies in their focus: Collections Agents handle ongoing account management and customer relations, while Debt Collectors focus specifically on recovering unpaid debts. Both roles require strong communication skills and familiarity with collections processes, making them closely related but distinct positions within the debt recovery field.
What cities in Virginia are hiring for Remote Collections Agent jobs?
Cities in Virginia with the most Remote Collections Agent job openings:
Remote Collections Specialist
Richmond, VA • On-site, Remote
BCA Financial Services Inc
• Finance and Insurance • 51 - 200 employees51 - 200 employees
$17/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 5 days ago
Job description
Job Type
Full-time
Description
$17/hour + Monthly Commission Full-Time Monday-Friday Make an impact-while working from home.
Join BCA Financial Services and help consumers resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping consumers navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.
What We Offer:
What You'll Do:
Requirements
Qualifications:
Work-From-Home Requirements:
BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: collections, collections specialist, collections representative, healthcare collections, medical collections, customer service, customer support, call center, call center representative, contact center, inbound call center, outbound call center, patient collections, consumer collections, account resolution, account recovery, recovery specialist, delinquent accounts, bad debt collections, payment resolution, payment arrangements, healthcare, medical accounts receivable, accounts receivable, revenue cycle, revenue cycle management, RCM, customer care representative, phone representative, now hiring, remote collections, remote customer service, work from home, remote work, virtual
Salary Description
$17.00 Per Hour
Full-time
Description
$17/hour + Monthly Commission Full-Time Monday-Friday Make an impact-while working from home.
Join BCA Financial Services and help consumers resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping consumers navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.
What We Offer:
- $17/hour + monthly commission opportunities
- Consistent Monday-Friday schedule
- Medical, dental, vision, GAP, and life insurance
- 401(k) with company match
- Paid time off and paid holidays
- Company-provided equipment
What You'll Do:
- Talk with consumers to help them understand their accounts and find solutions
- Offer payment options such as full balance payment and payment plans.
- Handle a high volume of inbound and outbound calls
- Accurately document interactions in our systems
- Meet performance goals (with support and coaching along the way)
Requirements
Qualifications:
- 1+ year of experience in a call center, customer service, billing, or collections
- Strong communication and problem-solving skills
- Ability to build trust and work through sensitive conversations
- Basic knowledge of medical terminology (preferred)
- A reliable, detail-oriented work style
Work-From-Home Requirements:
- Must reside in: FL, MO, SC, or VA
- Quiet, private workspace
- High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
- Wi-Fi and hotspots are not supported
- Must meet tech requirements before training begins
BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: collections, collections specialist, collections representative, healthcare collections, medical collections, customer service, customer support, call center, call center representative, contact center, inbound call center, outbound call center, patient collections, consumer collections, account resolution, account recovery, recovery specialist, delinquent accounts, bad debt collections, payment resolution, payment arrangements, healthcare, medical accounts receivable, accounts receivable, revenue cycle, revenue cycle management, RCM, customer care representative, phone representative, now hiring, remote collections, remote customer service, work from home, remote work, virtual
Salary Description
$17.00 Per Hour
About BCA Financial Services
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Miami, FL, US
Year founded
1944