ZipRecruiter

Log In

2

Remote Collections Agent Jobs (NOW HIRING)

NES1

Remote Collections Specialist

Solon, OH · On-site +1

$17 - $20/hr

This is a fully remote position open to candidates located anywhere in the United States except for ... debt collections experience and strong negotiation skills to WORK FROM HOME. If you are driven ...

Upstart

Senior Collections Specialist

$19 - $25.50/hr

As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial ... Remote. Time zone requirements The team operates on the East/West coast time zones. Travel ...

previous pagenext page

Showing results 21-40

All JobsRemote JobsFinance And Insurance JobsCollection JobsCollections Specialist JobsRemote Collections Agent Jobs

Remote Collections Agent information

See salary details

$11

$18

$28

How much do remote collections agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote collections agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What is a remote collections agent?

Remote Collections Agents are professionals who work from home or another remote location to contact customers and collect overdue payments for businesses or organizations. Their primary duties include reaching out to customers via phone, email, or chat, negotiating payment arrangements, and maintaining accurate records of interactions. They must have strong communication and negotiation skills, as well as the ability to work independently and meet performance targets. This role often requires knowledge of relevant laws and regulations regarding debt collection.

What skills and qualifications are needed to be a remote collections agent?

To thrive as a Remote Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and call center telephony tools is typically required. Excellent communication, patience, and resilience are vital soft skills for handling sensitive conversations and maintaining professionalism. These abilities are essential for efficiently recovering debts while preserving customer relationships and meeting compliance standards.

What challenges do remote collections agents face and how can they be managed?

Remote Collections Agents often encounter challenges such as difficulty establishing rapport with customers over the phone or through digital channels and handling objections or emotional responses during sensitive financial conversations. To manage these challenges, agents can utilize strong communication skills, practice empathy, and follow structured call scripts provided by their organization. Regular training sessions and team meetings also help agents stay updated on best practices and provide a support network for sharing effective strategies. Additionally, using CRM tools to track customer interactions can improve efficiency and outcomes.

What is the difference between Remote Collections Agent vs Remote Debt Collector?

AspectRemote Collections AgentRemote Debt Collector
CredentialsHigh school diploma, some roles may require collections or customer service experienceHigh school diploma, often similar experience in collections or customer service
Work EnvironmentHome-based, call center or office settingHome-based, call center or office setting
Industry UsageFinancial institutions, healthcare, telecomsFinancial services, debt recovery agencies
Job FocusManaging accounts, customer communication, payment arrangementsRecovering unpaid debts, negotiating settlements

Remote Collections Agents and Remote Debt Collectors share similar credentials and work environments, often operating from home within financial or service industries. The main difference lies in their focus: Collections Agents handle ongoing account management and customer relations, while Debt Collectors focus specifically on recovering unpaid debts. Both roles require strong communication skills and familiarity with collections processes, making them closely related but distinct positions within the debt recovery field.

What cities are hiring for Remote Collections Agent jobs?

Cities with the most Remote Collections Agent job openings:

What are the most commonly searched types of Collections Agent jobs?

The most popular types of Collections Agent jobs are:

What states have the most Remote Collections Agent jobs?

States with the most job openings for Remote Collections Agent jobs include:

What are popular job titles related to Remote Collections Agent jobs?

For Remote Collections Agent jobs, the most frequently searched job titles are:

Infographic showing various Remote Collections Agent job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Remote Bilingual Collections Specialist

Jacksonville, FL • On-site, Remote

BCA Financial Services Inc
Finance and Insurance • 51 - 200 employees
Learn more about BCA Financial Services Incexternal

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Job Type
Full-time
Description
$17/hour + Monthly Commission Full-Time Monday-Friday Make an impact-while working from home.
Join BCA Financial Services and help consumers resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping consumers navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.
What We Offer:
  • $17/hour + monthly commission opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:
  • Talk with consumers to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment and payment plans.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements
Qualifications:
  • 1+ year of experience in a call center, customer service, billing, or collections
  • Bilingual Required (Fluent in English and Spanish)
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:
  • Must reside in: FL, MO, SC, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: collections, collections specialist, collections representative, healthcare collections, medical collections, customer service, customer support, call center, call center representative, contact center, inbound call center, outbound call center, patient collections, consumer collections, account resolution, account recovery, recovery specialist, delinquent accounts, bad debt collections, payment resolution, payment arrangements, healthcare, medical accounts receivable, accounts receivable, revenue cycle, revenue cycle management, RCM, customer care representative, phone representative, now hiring, remote collections, remote customer service, work from home, remote work, virtual
Salary Description
$17.00 Per Hour

Apply