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Remote Collections Agent Jobs in Newark, NJ (NOW HIRING)

Collections Analyst

South Plainfield, NJ · On-site +1

$55K - $69K/yr

Collections Analyst Location: South Plainfield, New Jersey Shift: M-F 9am-5pm Intro GENEWIZ from ... This role is in office in our South Plainfield, NJ location, 4 days a week/1 day remote. * Visa ...

Remote Work Sales Agent

Newark, NJ · On-site +1

$180K/yr

Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time Organization Description: At The Tchimou Agency, we provide a range of life insurance solutions that ...

Remote Work Sales Agent Must be authorized to work in the US, no work visas offered at this time Organization Description: At The Tchimou Agency, we provide a range of life insurance solutions that ...

Remote Sales Agent

New Rochelle, NY · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term ...

Remote Sales Agent

Staten Island, NY · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term ...

Remote Sales Agent

Jamaica, NY · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term ...

Remote Sales Agent

Brooklyn, NY · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term ...

Remote Sales Agent

Yonkers, NY · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term ...

Remote Sales Agent

Mount Vernon, NY · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term ...

Remote Sales Agent

Manhattan, NY · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term ...

Remote Sales Agent

Hempstead, NY · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term ...

Remote Sales Agent

Manhattan, NY · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy flexible scheduling, comprehensive training, qualified leads provided, and unlimited long-term ...

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Showing results 1-20

Remote Collections Agent information

See Newark, NJ salary details

$11

$18

$29

How much do remote collections agent jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote collections agent in Newark, NJ is $18.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $21.35 per hour, depending on experience, location, and employer.

What is a remote collections agent?

Remote Collections Agents are professionals who work from home or another remote location to contact customers and collect overdue payments for businesses or organizations. Their primary duties include reaching out to customers via phone, email, or chat, negotiating payment arrangements, and maintaining accurate records of interactions. They must have strong communication and negotiation skills, as well as the ability to work independently and meet performance targets. This role often requires knowledge of relevant laws and regulations regarding debt collection.

What skills and qualifications are needed to be a remote collections agent?

To thrive as a Remote Collections Agent, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, CRM systems, and call center telephony tools is typically required. Excellent communication, patience, and resilience are vital soft skills for handling sensitive conversations and maintaining professionalism. These abilities are essential for efficiently recovering debts while preserving customer relationships and meeting compliance standards.

What challenges do remote collections agents face and how can they be managed?

Remote Collections Agents often encounter challenges such as difficulty establishing rapport with customers over the phone or through digital channels and handling objections or emotional responses during sensitive financial conversations. To manage these challenges, agents can utilize strong communication skills, practice empathy, and follow structured call scripts provided by their organization. Regular training sessions and team meetings also help agents stay updated on best practices and provide a support network for sharing effective strategies. Additionally, using CRM tools to track customer interactions can improve efficiency and outcomes.

What is the difference between Remote Collections Agent vs Remote Debt Collector?

AspectRemote Collections AgentRemote Debt Collector
CredentialsHigh school diploma, some roles may require collections or customer service experienceHigh school diploma, often similar experience in collections or customer service
Work EnvironmentHome-based, call center or office settingHome-based, call center or office setting
Industry UsageFinancial institutions, healthcare, telecomsFinancial services, debt recovery agencies
Job FocusManaging accounts, customer communication, payment arrangementsRecovering unpaid debts, negotiating settlements

Remote Collections Agents and Remote Debt Collectors share similar credentials and work environments, often operating from home within financial or service industries. The main difference lies in their focus: Collections Agents handle ongoing account management and customer relations, while Debt Collectors focus specifically on recovering unpaid debts. Both roles require strong communication skills and familiarity with collections processes, making them closely related but distinct positions within the debt recovery field.

Infographic showing various Remote Collections Agent job openings in Newark, NJ as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,290 per year, or $18.9 per hour.

Technical Co-founder (CTO) - AI Collections Agent

New York, NY • Remote

Full-time

Re-posted 8 days ago


Job description

The Opportunity

Finance teams at B2B companies lose cash the same way every month: an invoice ages past 45 days, someone sends an email, no reply, someone calls, voicemail, they call again next week, still nothing. AR teams spend 60–70% of their week on manual follow-up instead of posting cash, closing disputes, or analyzing aging. Adding headcount doesn't fix it; manual follow-up simply doesn't scale, and every ERP hits the same wall.

Problem and solution validation are complete. Live pilots are running with early design partners and entering production evaluation. The next phase is proving in-production reliability, delivery economics, and scalability. The teams that ship credible AI workers into finance-sensitive functions in the next 18 months will define the category. We intend to be one of them.

The Venture

Argentl delivers an AI collections agent that handles outbound debtor follow-up automatically — trained, monitored, and continuously improved by our team. Rather than another self-serve SaaS tool, Argentl is evaluated on outcomes: DSO reduction, hours returned to the AR team, and cash commitments captured — not configuration effort.

Give us a list of overdue accounts and our voice agent calls each debtor, confirms invoice awareness, and captures exactly what they say — a payment commitment, a dispute, a request to split, or silence. The AR team gets a clean morning report: who's committed, who's disputing, who's gone silent, and what to do next. No ERP migration, no system credentials, no workflow overhaul — we're calling within a week of receiving the data. The roadmap expands from collections follow-up into adjacent AI finance-ops roles, all delivered through the same managed model.

The Partnership

The CEO co-founder is in place. The customer thesis is validated, design partners are engaged, and live pilots are running. What remains is to bring on the technical co-founder — a partner who will own product and engineering with the same conviction, urgency, and ownership stake.

This is a co-founder role, not a CTO hire. In return for that level of commitment, you receive founder-level equity, founder-level authority with co-decision rights on product, technology, hiring, fundraising, and strategy, and a genuine partnership with the CEO on every material decision.

What you'll own

As Co-Founder & CTO, you will take over the production code and continue building the product (the first lines of production code), set the technical direction, and lead execution end-to-end.

  • Architecture & Reliability — Harden the voice and workflow systems for in-production reliability. Establish core architecture, observability, and audit-trail standards for a product that speaks to customers' debtors on their behalf.
  • Delivery Layer — Build the internal infrastructure that lets the team configure, monitor, and optimize agent performance without scaling engineering headcount. Mature the workflow engine so every call, intent classification, and next-action flows through reliably.
  • Integrations & Distribution — Own the accounting and ERP integration layer (QuickBooks, Xero, and beyond) that turns Argentl from a CSV upload into an embedded part of the finance stack — the primary distribution unlock.
  • Unit Economics — Own the trade-offs between AI quality and cost-per-call, and lock in unit economics within a productized monthly pricing model.
  • Customer & Market — Represent the company in front of finance leaders, partners, and investors as the technical voice of the venture.
  • Roadmap — Convert pilots into paying customers, expand the AI staff beyond collections, and begin a path toward custom and self-hosted models where data-privacy and financial-compliance requirements demand it.
  • Team — Recruit and lead the founding engineering team, and establish the cultural foundation of the company
Co-Founder Profile

Must Have:

  • Shipped LLM-powered and voice systems into production environments where incorrect outputs carried real consequences
  • Full-stack confidence across applied LLMs, real-time voice and conversational AI, telephony, human-in-the-loop workflows, observability, and secure multi-tenant SaaS
  • Well-formed convictions about reliability engineering, edge-case management, and the trade-offs between AI quality and cost-per-call
  • Experience building managed and service-heavy platforms, with the discipline to scale delivery without scaling engineering headcount
  • Prepared to operate as a principal — including saying "this won't scale" or "this isn't ready" when the integrity of the product requires it
  • A hands-on builder — you still write code and ship, and you're happiest close to the product

Great to Have:

  • Finance, accounting, or FinOps background — you understand AR, DSO, aging, disputes, and how finance teams actually work
  • Based in Los Angeles or the San Francisco Bay Area (or ready to be)
  • Pragmatic and creative — a solution finder who gets to "working" fast and iterates from there
  • Co-operative, strategic, and hands-on in equal measure
  • Capable and willing to help in finding and closing early customer partnerships
  • An active social media presence you can put to work for founder-led distribution
How to Apply

Please submit your resume, LinkedIn profile, and a brief note on why this venture aligns with your goals as a founder. We will move quickly for the right candidate.

FutureSight is committed to diversity, equity, and inclusion. We welcome applicants of all backgrounds and experiences.