Strong negotiation and collection skills * Strong analytical and problem-solving skills * Ability to work independently and in a remote environment * Proficient in Excel, Word, PowerPoint, Outlook ...
Strong negotiation and collection skills * Strong analytical and problem-solving skills * Ability to work independently and in a remote environment * Proficient in Excel, Word, PowerPoint, Outlook ...
Strong negotiation and collection skills * Strong analytical and problem-solving skills * Ability to work independently and in a remote environment * Proficient in Excel, Word, PowerPoint, Outlook ...
Strong negotiation and collection skills * Strong analytical and problem-solving skills * Ability to work independently and in a remote environment * Proficient in Excel, Word, PowerPoint, Outlook ...
Survey Technician
Hiawatha, IA · On-site +1
In this role, you will partner with the Survey Crew Chief to support field data collection and ... Ulteig provides hybrid office/remote work options to support flexibility and worklife balance. What ...
Survey Technician
Hiawatha, IA · On-site +1
In this role, you will partner with the Survey Crew Chief to support field data collection and ... Ulteig provides hybrid office/remote work options to support flexibility and worklife balance. What ...
Remote Mortgage Customer Service Representative
Iowa, IA · Remote
$12.10 - $16.10/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...
Remote Mortgage Customer Service Representative
Iowa, IA · Remote
$12.10 - $16.10/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...
Remote Call CenterCustomer Service Representative
Iowa, IA · Remote
$15 - $20.50/hr
Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. This role is ideal for empathetic, detail-oriented individuals who enjoy ...
Remote Call CenterCustomer Service Representative
Iowa, IA · Remote
$15 - $20.50/hr
Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. This role is ideal for empathetic, detail-oriented individuals who enjoy ...
Remote Service Representative
Dubuque, IA · On-site +1
$18.50 - $21/hr
This remote, seasonal position supports both Voluntary Benefits (VB) and core benefits teams. Key Responsibilities * Respond to incoming calls from clients, members, providers, and employer groups ...
Remote Service Representative
Dubuque, IA · On-site +1
$18.50 - $21/hr
This remote, seasonal position supports both Voluntary Benefits (VB) and core benefits teams. Key Responsibilities * Respond to incoming calls from clients, members, providers, and employer groups ...
Remote Insurance Customer Service Representative (Unlicensed)
Iowa, IA · Remote
$15 - $20.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...
Remote Insurance Customer Service Representative (Unlicensed)
Iowa, IA · Remote
$15 - $20.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...
Remote Customer Service Representative
Middletown, IA · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
Quick apply
Remote Customer Service Representative
Middletown, IA · Remote
$14/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
Remote Customer Service Representative
IA · On-site +1
$15.50 - $21.25/hr
What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms * A ...
Remote Customer Service Representative
IA · On-site +1
$15.50 - $21.25/hr
What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms * A ...
Structures Engineer, Senior - S0001
Des Moines, IA · On-site +1
$135K - $160K/yr
Ensures accurate client billings, and monitors outstanding accounts receivable and collection ... Flexible schedules and remote work options depending on position and business needs * Professional ...
Structures Engineer, Senior - S0001
Des Moines, IA · On-site +1
$135K - $160K/yr
Ensures accurate client billings, and monitors outstanding accounts receivable and collection ... Flexible schedules and remote work options depending on position and business needs * Professional ...
Civil Engineering Team Leader
Cedar Rapids, IA · On-site +1
Broad experience across water distribution, sanitary sewage collection, water resources ... Remote/flexible hours * Generous personal time off and holiday programs * Health, dental, vision ...
Civil Engineering Team Leader
Cedar Rapids, IA · On-site +1
Broad experience across water distribution, sanitary sewage collection, water resources ... Remote/flexible hours * Generous personal time off and holiday programs * Health, dental, vision ...
Commercial Account Manager
Des Moines, IA · On-site +1
$47K - $65K/yr
... and collection and interpretation of data. * Ability to use initiative and apply innovative ... Paid Parental Leave * Hybrid/Remote Work Options * Employee Assistance Program * Tuition ...
Commercial Account Manager
Des Moines, IA · On-site +1
$47K - $65K/yr
... and collection and interpretation of data. * Ability to use initiative and apply innovative ... Paid Parental Leave * Hybrid/Remote Work Options * Employee Assistance Program * Tuition ...
NDT Level II Technician - Eastern Iowa
Davenport, IA · On-site +1
This position will be fully remote. * PTO based on work history. #LI-DNP Additional Information ... the collection, use, and disclosure of personal information for job applicants residing in ...
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NDT Level II Technician - Eastern Iowa
Davenport, IA · On-site +1
This position will be fully remote. * PTO based on work history. #LI-DNP Additional Information ... the collection, use, and disclosure of personal information for job applicants residing in ...
Entry Level Online Customer Service Representative (WFH)
Waterloo, IA · On-site +1
$15.75 - $21.50/hr
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Entry Level Online Customer Service Representative (WFH)
Waterloo, IA · On-site +1
$15.75 - $21.50/hr
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Sr Analyst - Strategic Partner Integration
Waterloo, IA · On-site +1
Remote - Nationwide, United States PLEASE NOTE: This position requires permanent U.S. work ... What will you be doing? IT Senior Analyst position will assist in requirement collection and ...
Sr Analyst - Strategic Partner Integration
Waterloo, IA · On-site +1
Remote - Nationwide, United States PLEASE NOTE: This position requires permanent U.S. work ... What will you be doing? IT Senior Analyst position will assist in requirement collection and ...
Licensed Civil Engineer - Site Design
Des Moines, IA · On-site +1
This role offers flexible work options, including remote and hybrid opportunities, to accommodate ... the collection, use, and disclosure of personal information for job applicants residing in ...
Quick apply
Licensed Civil Engineer - Site Design
Des Moines, IA · On-site +1
This role offers flexible work options, including remote and hybrid opportunities, to accommodate ... the collection, use, and disclosure of personal information for job applicants residing in ...
Commercial Portfolio Manager - Huntington Technology Finance - Portfolio Monitoring
Waterloo, IA · On-site +1
... collection of borrower financial statements, when such information is not publicly available ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Commercial Portfolio Manager - Huntington Technology Finance - Portfolio Monitoring
Waterloo, IA · On-site +1
... collection of borrower financial statements, when such information is not publicly available ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Sr Analyst - Strategic Partner Integration
Davenport, IA · On-site +1
Remote - Nationwide, United States PLEASE NOTE: This position requires permanent U.S. work ... What will you be doing? IT Senior Analyst position will assist in requirement collection and ...
Sr Analyst - Strategic Partner Integration
Davenport, IA · On-site +1
Remote - Nationwide, United States PLEASE NOTE: This position requires permanent U.S. work ... What will you be doing? IT Senior Analyst position will assist in requirement collection and ...
Environmental Project Manager
West Des Moines, IA · On-site +1
$84K - $105K/yr
... remote work; candidates must be located within the contiguous United States. About Eocene ... Conduct background research and data collection to articulate practical recommendations to clients ...
Environmental Project Manager
West Des Moines, IA · On-site +1
$84K - $105K/yr
... remote work; candidates must be located within the contiguous United States. About Eocene ... Conduct background research and data collection to articulate practical recommendations to clients ...
Roadway Design Engineer - Mid-Level - CD0004
Des Moines, IA · On-site +1
$85K - $105K/yr
Oversee data collection, technical analyses and written documentation * Participate in and presents ... Flexible schedules and remote work options depending on position and business needs * Professional ...
Roadway Design Engineer - Mid-Level - CD0004
Des Moines, IA · On-site +1
$85K - $105K/yr
Oversee data collection, technical analyses and written documentation * Participate in and presents ... Flexible schedules and remote work options depending on position and business needs * Professional ...
Remote Collection information
What is a Remote Collection job?
A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.
What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?
To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.
What are some common challenges faced in a Remote Collection role, and how can they be managed?
One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

Automotive Floorplan Territory Manager
Des Moines, IA • Remote
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
Job description
Area Manager
Des Moines, IA | Remote
Company Overview: About Westlake Floorplan Company
Westlake Floorplan Company was established in 2013 as a division of Westlake Financial Services – the leading lender for independent and franchise dealerships. Founded as a way to provide both independent and franchise dealers inventory financing plan lines of credit; Westlake strives to suit any business’s needs. Westlake has financed over 190,000 vehicles for more than 3,000 dealerships in over 46 states. Our cutting-edge technology, customer service, unique partnerships, and flexible terms makes us the most dealer friendly inventory financing provider in the United States.
We are seeking an experienced and motivated Automotive Floorplan Portfolio Manager. This role is pivotal in building and managing a portfolio of automotive dealerships. Responsibilities include but not limited to signing dealerships, driving sales, ensuring excellent servicing of accounts, and effectively managing associated risks. The ideal candidate will possess a comprehensive understanding of the automotive industry, and a proven track record of building and maintaining client relationships.
Key Responsibilities:
- Sales Management:
- Develop and implement sales strategies to acquire and retain dealer clients within the automotive sector.
- Build and maintain relationships with dealership owners and key decision-makers to understand their financing needs.
- Identify opportunities for portfolio growth by presenting financing solutions and promoting Westlake Flooring Company’s offerings.
- Conduct market research to remain competitive and align services with industry trends.
- Servicing:
- Oversee the servicing of the automotive floorplan portfolio, ensuring high levels of customer satisfaction.
- Monitor account performance and proactively address any issues or concerns raised by clients.
- Collaborate with cross-functional teams to streamline processes and enhance customer experience.
- Provide training and support to dealerships on the use of financing solutions and services.
- Risk Management:
- Monitor dealership conditions and performance
- Develop and maintain risk assessment models to evaluate dealership creditworthiness.
- Collaborate with internal teams to ensure compliance with company policies and regulatory requirements.
- Monitor the performance of the portfolio, including loan balances, dealer performance, and payment trends.
Qualities we look for in our Area Manager
- Bilingual (English, Spanish)
- Knowledge of the automotive industry (various sectors)
- Strong financial acumen with working knowledge of key financial tools and terminology
- Strong presentation, verbal, and written communication skills
- Strong interpersonal skills with ability to interact with clients, collaborate with internal team members. and external partners at various levels within the organization
- Strong time management skills with ability to manage deadlines
- Strong negotiation and collection skills
- Strong analytical and problem-solving skills
- Ability to work independently and in a remote environment
- Proficient in Excel, Word, PowerPoint, Outlook, and Teams
- BA/BS in related field and 3 years of related experience; or an equivalent combination of education and work-related experience
- 2+ years related experience in finance, sales, account management and/ or collections required
- Travel: Greater than 75% with some overnight travel required
- Ability to travel, fly, drive
- Ability to sit and stand for extended periods of time
- Valid driver’s license required for this position
What do we offer?Â
- Medical, Dental, and Vision benefitsÂ
- Life Insurance and Long-term disability plansÂ
- Flexible Spending AccountÂ
- 401K matchingÂ
- Employee Stock Ownership Program in a $18.2 Billion Company, plus company matchingÂ
- Wellness ProgramsÂ
- Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)Â
- Career Path OpportunitiesÂ
- Discounts on Parks, Museums, Movie Tickets, and AttractionsÂ
- Annual Flu Shot
- Paid Vacations DaysÂ
- Paid Sick daysÂ
- Paid holidaysÂ
- HGym (available in our Los Angeles, CA & Dallas,TX office)Â
- Rental Car Discounts, Dell Member Purchase ProgramÂ
- UKG WalletÂ
AcknowledgmentÂ
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.
About Westlake Financial
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Los Angeles, CA, US
Year founded
1988