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Remote Collection Jobs in Urbandale, IA (NOW HIRING)

Olsson

Geotechnical Engineer - Remote

Des Moines, IA · On-site +1

As a Remote Geotechnical Engineer, you will perform geotechnical engineering design, project ... the collection, use, and disclosure of personal information for job applicants residing in ...

Afni, Inc.

Remote Customer Service Representative

IA · On-site +1

$15.50 - $21.25/hr

What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms * A ...

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Remote Collection information

See Urbandale, IA salary details

$12

$20

$28

How much do remote collection jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote collection in Urbandale, IA is $20.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.74 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Urbandale, IA?

The most popular types of Collection jobs in Urbandale, IA are:

What job categories do people searching Remote Collection jobs in Urbandale, IA look for?

The top searched job categories for Remote Collection jobs in Urbandale, IA are:

What cities near Urbandale, IA are hiring for Remote Collection jobs?

Cities near Urbandale, IA with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Urbandale, IA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $42,255 per year, or $20.3 per hour.

Drupal developer@Remote

ibrain technologies, inc

Des Moines, IA • Remote

Contractor

Re-posted 22 days ago

Job description

Drupal developer
Des Moines, IA 
Remote
12 Months
 
Roles and Responsibilities:
Partnering with business stakeholders to gather functional requirements, review and approval of all Digital Experience site updates
Ensuring all website features and updates are thoroughly tested and function as expected, across all user-types, devices, browsers and environments
Providing Drupal application support via Acquia
Planning and execution of Drupal upgrades
Migration and/or archival of website content, web forms and data
Developing custom themes for Drupal sites, as necessary
Administering user access and configuring user roles and permissions
Testing and executing core, module and security updates
Support the Qualtrics Customer Experience platform
Design and draft surveys, dashboards, ticketing systems, and reporting
Collaborate with product owners, service owners, and other partners to design and implement surveys using tools like Qualtrics
Collaborate with stakeholders to design portals, platforms, surveys, training needs, and data collection/analysis approaches
Establishing customer experience analytics
Training users and content editors
Integrating and implementing third-party, plug in technologies
Remediate accessibility and readability requirements to meet WCAG 2.1 AA regulations.
Excellent problem-solving and analytical skills
Strong communication and collaboration skills
 
 

Regards,

Deva

iBrain Technologies, INC. | A Certified Minority Business Enterprise

Email:deva@ibrain-tech.com

Phone Direct: 636-489-0678

www.ibrain-tech.com