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Remote Collection Jobs in Johnston, IA (NOW HIRING)

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Remote Insurance Agent

Des Moines, IA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... By applying, you consent to the collection and use of your personal information for recruitment ...

Olsson

Geotechnical Engineer - Remote

Des Moines, IA · On-site +1

As a Remote Geotechnical Engineer, you will perform geotechnical engineering design, project ... the collection, use, and disclosure of personal information for job applicants residing in ...

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$12

$20

$28

How much do remote collection jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote collection in Johnston, IA is $20.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.55 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Johnston, IA?

The most popular types of Collection jobs in Johnston, IA are:

What are popular job titles related to Remote Collection jobs in Johnston, IA?

For Remote Collection jobs in Johnston, IA, the most frequently searched job titles are:

What cities near Johnston, IA are hiring for Remote Collection jobs?

Cities near Johnston, IA with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Johnston, IA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,885 per year, or $20.1 per hour.

Flexible Remote Part-Time | Answer Rate Data Collector | UScellular Customers Needed (IA, MN, TX)

PhoneBurner

Des Moines, IA • Remote

$20/hr

Part-time

Posted 20 days ago

Job description


About PhoneBurner, Inc.

Flexible, Remote Part-Time | Answer Rate Data Collection – IA, MN, TX


Still an active UScellular customer? We want to meet you!


As UScellular customers transition to T-Mobile, we're looking for a limited number of individuals who still have active UScellular service to join our remote testing team. If your phone has not yet been migrated to T-Mobile, we'd love to hear from you.


About PhoneBurner, Inc.

PhoneBurner, Inc. is a U.S.-based SaaS technology company founded in 2008. We provide cloud-based communication tools that help businesses connect efficiently with customers and prospects. As part of our ongoing network quality initiatives, we conduct structured answer rate data collection projects and are seeking reliable individuals to support this work.


About the Opportunity

Important: Only applicants with active, postpaid UScellular mobile service (billed by the carrier UScellular) are eligible for this role.

We’re looking for dependable, detail-oriented individuals to participate in carrier-specific answer rate data collection using a UScellular mobile line, which is required to perform carrier-specific testing.

This role focuses on collecting and reporting structured call performance data using UScellular service. It is a flexible, part-time opportunity that allows you to work remotely while contributing data used to evaluate call delivery and network performance.

This data collection initiative focuses on mobile networks in Iowa (priority), Minnesota, and Texas, and candidates must be located in one of these states to participate.

Eligibility Requirements

To be considered, you must:

  • Reside in Iowa (priority), Minnesota, or Texas, which is required for location-specific network data collection
  • Must have an active postpaid mobile service with the carrier UScellular (service is billed by UScellular; prepaid plans are not eligible), which is required to perform carrier-specific testing.
  • Service with Verizon, AT&T, T-Mobile, or other carriers does not qualify.
  • Own a compatible mobile device required for network data collection
  • Have a reliable internet connection and access to a computer
  • Be able to communicate reliably via email and Slack

Job Description

As an Answer Rate Data Collector, you will assist with collecting structured data related to call answer rates and call delivery. All activities are limited to testing and reporting — no sales, conversations, or customer interaction are required.

Key Responsibilities

Data collection activities may include:

  • Batch Testing: Triggering test calls to your own mobile device using a provided list and logging results accurately (no talking required)
  • Following testing instructions, schedules, and reporting requirements

Each task is brief, typically requiring less than one minute per call.

Compensation

  • Estimated pay rate: $20 USD per hour, based on testing activity
  • Expected commitment: approximately 2 hours per week, depending on test volume
  • Paid via standard U.S. payroll methods
  • Part-time W-2 position
  • No benefits except where required by law

Ideal Candidate

This role is well suited for someone who is:

  • Reliable, consistent, and detail-oriented
  • Responsive (able to reply to Slack or email messages within one business day)
  • Comfortable using basic tools such as email, spreadsheets, Slack, and mobile apps
  • Self-motivated and able to manage tasks independently within assigned timelines

Role Structure

  • Part-time role with flexible scheduling
  • Tasks completed remotely on your own time within assigned deadlines
  • Engagement duration aligned with ongoing answer rate data collection needs

Please note: Qualified candidates will be contacted via email regarding next steps.