Assists with the collection of receivables from accounts/customers. EDUCATION & EXPERIENCE DESIRED ... EEO/AA Employer Disabled/Veteran #LI-Remote
Assists with the collection of receivables from accounts/customers. EDUCATION & EXPERIENCE DESIRED ... EEO/AA Employer Disabled/Veteran #LI-Remote
Remote Service Representative
Dubuque, IA · On-site +1
$18.50 - $21/hr
This remote, seasonal position supports both Voluntary Benefits (VB) and core benefits teams. Key Responsibilities * Respond to incoming calls from clients, members, providers, and employer groups ...
Remote Service Representative
Dubuque, IA · On-site +1
$18.50 - $21/hr
This remote, seasonal position supports both Voluntary Benefits (VB) and core benefits teams. Key Responsibilities * Respond to incoming calls from clients, members, providers, and employer groups ...
Remote Collection information
See Dubuque, IA salary details
$12.24 - $13.72
3% of jobs
$13.72 - $15.21
7% of jobs
$15.21 - $16.69
14% of jobs
$16.74 is the 25th percentile. Wages below this are outliers.
$16.69 - $18.18
16% of jobs
The median wage is $19.13 / hr.
$18.18 - $19.66
15% of jobs
$19.66 - $21.14
15% of jobs
$21.81 is the 75th percentile. Wages above this are outliers.
$21.14 - $22.63
11% of jobs
$22.63 - $24.11
10% of jobs
$24.11 - $25.59
5% of jobs
$25.59 - $27.08
2% of jobs
$27.08 - $28.56
2% of jobs
$12
$20
$28
How much do remote collection jobs pay per hour?
What is a Remote Collection job?
A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.
What are the key skills and qualifications needed to thrive in the Remote Collection position, and why are they important?
To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.
What are some common challenges faced in a Remote Collection role, and how can they be managed?
One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

Sales Representative - Minnesota (St. Cloud and greater outstate Minnesota)
Dubuque, IA • Remote
Full-time
Posted 23 days ago
Job description
POSITION OVERVIEW:
The Flexsteel Sales Representative is responsible for delivering company goals within an assigned territory. The Sales Representative works closely with Regional Vice President, Inside Sales, and peers in pursuit of profitable revenue growth within the territory.
DUTIES AND RESPONSIBILITIES:
- Achieves revenue and profitability targets aligned with company goals.
- Evaluates and adjusts distribution as needed to ensure company objectives are met.
- Positions company’s products and services across broad range of retail partners to ensure appropriate product distribution within territory.
- Develops complex relationships to generate customer goodwill and loyalty.
- Conducts negotiations according to company guidelines.
- Identifies, researches, and contacts prospective customers and builds positive relationships that will generate future sales and repeat business.
- Partner with a Key Account by providing selling assistance one weekend per month to drive sales and Flexsteel brand preference.
- Works closely with Customer Care to ensure customers receive the highest level of responsiveness.
- Accurately forecast annual, quarterly, and monthly revenue.
- Assures good communication and coordination between account management, field sales, upstream influencers, sales management, inside sales and sales analysts to attain the goals of the sales strategy and culture, management of customers, sales talent management and sales operations.
- Assists with the collection of receivables from accounts/customers.
EDUCATION & EXPERIENCE DESIRED:
- Bachelor’s degree field of Sales or Marketing, or an acceptable combination of education and experience.
- Significant level of relevant work experience required.
- 5 years of furniture industry specific experience is preferred.
- Experience as a sales representative and other sales support function desirable. Experience in strategy, management/budget holding, product, beneficial.
- Significant travel may be required.
- Strong communication and interpersonal skills required
- Excellent customer service skills
- Proficient in Microsoft Office suite of products.
Flexsteel Industries, Inc. offers a competitive compensation package, along with an excellent full-time benefits package, paid holidays, a friendly, supportive work environment, Flexsteel furniture discounts, and professional growth opportunities.
EEO/AA Employer Disabled/Veteran
#LI-Remote