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Remote Client Implementation Jobs (NOW HIRING)

Hello Heart

Client Implementation & Operations Manager

$115K - $128K/yr

This remote role is for someone who thrives in ambiguity, creates structure, and builds trust through accountability. Responsibilities * Own the end-to-end client implementation experience, including ...

Hello Heart

Client Implementation & Operations Manager

$115K - $128K/yr

This remote role is for someone who thrives in ambiguity, creates structure, and builds trust through accountability. Responsibilities * Own the end-to-end client implementation experience, including ...

Entrata

Implementation Project Manager

$62K - $99K/yr

Reporting to the Associate Director of Project Management - Client Implementation, you will lead ... Experience with remote or international project management. $62,300 - $99,400 a year The listed ...

WellTheory

Implementation Manager

$100K - $115K/yr

You'll own the end-to-end client implementation process, ensuring launches happen on time ... A fully remote company that gathers every year for an annual retreat * A base salary range of $100 ...

Nuvant Consulting Group LLC

Remote Client Associate

Remote Account Associate Nuvant is seeking Account Associates to join our growing team. In this ... Guide clients through onboarding, product selection, and service implementation * Maintain regular ...

Ntracts, Inc

Implementation Specialist

Reliable internet connection and ability to work effectively in a remote environment. * Ability to independently manage multiple concurrent client implementations, priorities, and deliverables in a ...

VBA Software

Implementation Manager

Germantown, WI · Remote

Set and manage client expectations * Clearly communicate project plans, key deliverables, timelines ... Ability to thrive in a remote environment What do we consider a plus? * PMP certification

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How much do remote client implementation jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote client implementation in the United States is $51.41, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What is a remote client implementation specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.

What are the key skills and qualifications needed to thrive as a remote client implementation specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

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Remote Client Implementation jobs near you
Infographic showing various Remote Client Implementation job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 62% Physical, 3% Hybrid, and 35% Remote job distribution, with an average salary of $106,928 per year, or $51.4 per hour.

Director of Client Implementation

Louisville, KY • Remote

Virtual Peaker
IT Services • 11 - 50 employees
Learn more about Virtual Peakerexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Director of Client Implementation 

Virtual Peaker is looking for a Director of Client Implementation that will help solve the climate crisis by supporting our mission of building the utility of the future.  


Job Description

The Director of Client Implementation will lead the implementation of new program and product launches with Virtual Peaker clients. Your primary focus will be to deliver programs and products accurately, on time, and with seamless handoffs. Because Virtual Peaker manages grid-responsive DER such as batteries, electric vehicle charging, smart HVAC and water heating, and other emerging technology as critical resources for the electric grid, the successful candidate will be focused, proactive, and customer-centric. You will plug into a high-performing team and must thrive in a fast-paced environment. Strong EQ and comfort with ambiguity are required. 


Role Responsibilities

  • Lead end-to-end implementation of new program and product launches for Virtual Peaker clients.
  • Manage projects and team members to meet or exceed client expectations. 
  • Serve as a senior point of escalation for clients during implementation, building trusted relationships with utility and program stakeholders.
  • Manage, mentor, and grow a team of implementation managers, setting clear goals and providing regular feedback and coaching.
  • Continuously improve implementation processes, playbooks, and documentation.
  • Own implementation KPIs. 
  • Other duties as assigned that contribute to Virtual Peaker’s success


Education & Experience

An ideal candidate will have the following:

  • Bachelor’s degree from an accredited institution required.
  • 7–10+ years of professional experience in implementation, client onboarding, or complex project delivery, including experience managing a team.
  • Experience in program development and management, ideally within a B2B SaaS or technology environment.
  • Understanding of utilities, clean energy and grid modernization issues, including DERs. 
  • Strong organizational skills, including project management, process design, and cross-functional coordination.
  • Ability to travel as needed 


What to expect

  • Full remote position, with remote-work stipend. 
  • Competitive salary + Equity
  • A collaborative workplace, which will challenge you and celebrate your work
  • Full benefits medical, dental, vision, 401k
  • Generous vacation time, sick leave, and holidays
  • Diverse and inclusive community for everyone


Interested?

Virtual Peaker is currently a small remote-first team tackling huge problems, and that means that everyone, from the interns on up, are critically important to our mission. If you want to be a bit player on a huge team thinking about micro-optimizations, this role is definitely not for you. If you want to take responsibility for changing the outcome of human civilization, we want to hear from you.