ZipRecruiter

Log In

2

Remote Case Manager Jobs in Springfield, MA (NOW HIRING)

Akumincorp

Employee Relations Specialist

Hartford, CT · Remote

$68K - $80K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

This will be a full-time, remote role, located within the United States. The Employee Relations ... Experience supporting workplace investigations and employee relations case management. At Akumin ...

CVS Health

Analyst, Large Case Pensions

Hartford, CT · On-site +1

$43K - $93K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monday and Friday remote). To succeed, the ideal candidate will need: * Understanding of defined ... Organizational skills in order to manage many different open responsibilities at once

Aflac Incorporated

Contract Development Analyst

Windsor, CT · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... Principal Duties & Responsibilities Analyzes sold case and underwriting documents to create new ...

New

micro1 AI

Pharmacovigilance Expert

Springfield, MA · Remote

$70 - $80/hr

Remote micro1 is engaging Pharmacovigilance Experts to contribute their advanced drug safety ... Reconcile figures and case counts across report sections and data sources, identifying and ...

micro1 AI

Clinical Pharmacy Technicians

Hartford, CT · Remote

$70 - $80/hr

Remote micro1 is engaging Pharmacovigilance Experts to contribute their advanced drug safety ... Reconcile figures and case counts across report sections and data sources, identifying and ...

Aflac, Incorporated

Contract Development Analyst

Windsor, CT · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... Principal Duties & Responsibilities • Analyzes sold case and underwriting documents to create new ...

New

micro1 AI

Clinical Pharmacy Technicians

Springfield, MA · Remote

$70 - $80/hr

Remote micro1 is engaging Pharmacovigilance Experts to contribute their advanced drug safety ... Reconcile figures and case counts across report sections and data sources, identifying and ...

micro1 AI

Pharmacovigilance Expert

Hartford, CT · Remote

$70 - $80/hr

Remote micro1 is engaging Pharmacovigilance Experts to contribute their advanced drug safety ... Reconcile figures and case counts across report sections and data sources, identifying and ...

Munich Re

EPL Specialty Claims Associate

Hartford, CT · On-site +1

$18 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In this remote role, you will tackle challenging Employment Practices Liability (EPL) claims ... and case management * Strong interpersonal skills with the ability to interact and build ...

Aflac, Incorporated

Mgr, Customer Solutions

Windsor, CT · Remote

$100K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... case. This salary range does not include any potential incentive pay or benefits, however, such ...

Aflac Incorporated

Mgr, Customer Solutions

Windsor, CT · Remote

$100K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If the role is remote, there may be occasions that you are requested to come to the office based on ... case. This salary range does not include any potential incentive pay or benefits, however, such ...

CVS Health

Senior Manager, Commercial Product Execution

Hartford, CT · On-site +1

$67K - $199K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The position may be remote or hybrid anywhere in the US depending on candidate location and commute ... Provide regular reporting and insights to leadership Business Case & Strategy Input * Contribute to:

Deloitte

System Test and Validation Lead

Hartford, CT · On-site +1

Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ... This compensation range is specific to a remote role and takes into account the wide range of ...

previous pagenext page

Showing results 21-40

All JobsCase JobsRemote Case Manager JobsRemote Case Manager Jobs in Springfield, MA

Remote Case Manager information

See Springfield, MA salary details

$14

$24

$42

How much do remote case manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote case manager in Springfield, MA is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.83 per hour, depending on experience, location, and employer.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.
More about Remote Case Manager jobs

What are popular job titles related to Remote Case Manager jobs in Springfield, MA?

For Remote Case Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Case Manager jobs in Springfield, MA look for?

The top searched job categories for Remote Case Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Case Manager jobs?

Cities near Springfield, MA with the most Remote Case Manager job openings:

Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% Remote job distribution, with an average salary of $51,314 per year, or $24.7 per hour.

Employee Relations Specialist

Akumincorp

Hartford, CT • Remote

$68K - $80K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 6 days ago

Job description

Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint,cutting-edgetechnology, and a strong commitment to innovation and patient-centered care, our teams play a vital role in improving outcomes for millions of patients each year.

We are currently hiring for an Employee Relations Specialist to join our team. This will be a full-time, remote role, located within the United States.

The Employee Relations Specialist serves as the first point of contact for employees and managers regarding workplace concerns, policy interpretation, and employee relations matters. This role is responsible for conducting intake, assessing and triaging employee relations issues, supporting investigations, conflict resolution, policy interpretation and independently managing routine employee relations cases. The Employee Relations Specialist partners closely with the Senior Manager, Employee Relations to promote a positive employee experience while ensuring compliance with company policies and applicable employment laws.

Specific duties include, but are not limited to:

  • Serve as the first point of contact for employees and managers reporting workplace concerns or policy questions. Document initial statements, gather preliminary facts, and present findings to the Sr. Manager, ER. Escalate high-risk or complex cases (e.g., harassment, discrimination) to senior leadership immediately.

  • Independently manage and investigate routine employee relations cases, including attendance issues, dress code violations, conduct concerns, and basic performance conflicts, while consulting with the Senior Manager, Employee Relations on more complex matters. Partner with managers to develop and deliver performance improvement plans (PIPs) and corrective actions.

  • Maintain accurate, confidential, and up-to-date records of all ER inquiries and investigations in the case management system. Ensure all practices comply with internal policies and applicable federal, state, and local employment laws.

  • Advise employees and frontline managers on company policies, procedures, and basic HR best practices.

  • Assist with the development, communication, and delivery of HR policies, employee relations training, and compliance initiatives. Support employee and manager education on workplace expectations and company policies.

Position Requirements:

  • Bachelor's Degree or Equivalent Experience

  • 1-3 years of experience in Human Resources, with a demonstrated focus or strong interest in Employee Relations.

  • Excellent active listening, verbal, and written communication skills. Strong objective, analytical, and conflict-resolution abilities.

  • Basic understanding of employment laws (e.g., FMLA, ADA, FLSA) and standard HR compliance protocols

Preferred Requirements:

  • Experience utilizing Workday or a comparable HRIS.

  • SHRM-CP, SHRM-SCP, PHR, or willingness to pursue certification.

  • Experience supporting workplace investigations and employee relations case management.

At Akumin, we invest in the well-being of our employees, so you can bring your best self to work each day. You can expect to see the following benefits:

  • Competitivecompensation
  • Medical,dental, andvisioninsurance
  • HSAaccounts withemployercontributions
  • 401(k) eligibility with employer match
  • Paidholidays
  • Defined PTO andsicktime programs

The estimated salary range for this role is $68,000-$80,000. Actual compensation depends on experience, skills, location, and other factors such as internal equity and budget.

Akumin Operating Corp. and its divisions are an equal opportunityemployerand we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Apply