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Remote Case Manager Jobs in Boston, MA (NOW HIRING)

Jeffrey S. Glassman

Case Manager

Boston, MA · Remote

$20 - $33/hr

Case Management & Legal Support: * Independently manage a caseload of pre-litigation personal ... Self-motivated, reliable, and comfortable working in a remote team-based environment. Benefits ...

York Risk Services

Field Case Manager

Boston, MA · On-site +1

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face to face interaction with injured workers and medical ...

Sedgwick

Field Case Manager

Boston, MA · On-site +1

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face to face interaction with injured workers and medical ...

York Risk Services

RN Field Case Manager

Boston, MA · Remote

$84K - $107K/yr

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face to face interaction with injured workers and medical ...

Sedgwick

RN Field Case Manager

Boston, MA · Remote

$84K - $107K/yr

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face to face interaction with injured workers and medical ...

ISG

Case Manager - FT Exempt (30130)

Danvers, MA · On-site +1

$21.25 - $27.25/hr

Maintain detailed diary notes/claim history within case management system. * Provide guidance and instruction to investigators. * Responsible for providing professional updates, reports, and ...

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Remote Case Manager information

See Boston, MA salary details

$15

$26

$46

How much do remote case manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote case manager in Boston, MA is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $29.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

What Does a Remote Case Manager Do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a Remote Case Manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

What is a Remote Case Manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

How does a Remote Case Manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.
More about Remote Case Manager jobs
What are popular job titles related to Remote Case Manager jobs in Boston, MA? For Remote Case Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Case Manager jobs in Boston, MA look for? The top searched job categories for Remote Case Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Case Manager jobs? Cities near Boston, MA with the most Remote Case Manager job openings:
Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Boston, MA as of July 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $55,940 per year, or $26.9 per hour.

Case Manager

Jeffrey S. Glassman

Boston, MA • Remote

$20 - $33/hr

Full-time

Medical, Retirement

Posted 20 days ago

Job description

We are currently seeking a highly experienced and detail-oriented Case Manager to support our growing Personal Injury team. This role is ideal for someone with strong communication skills, a deep understanding of case management, and a proven ability to manage complex medical records and legal documentation.

Key Responsibilities:

  • Case Management & Legal Support:
  • Independently manage a caseload of pre-litigation personal injury cases from intake through settlement.
  • Coordinate and track the lifecycle of each case, including file setup, ongoing client communication, and legal support tasks.
  • Analyze and interpret legal documents, accident reports, insurance policies, and demand packages.
  • Medical Record & Treatment Oversight:
  • Manage medical treatment timelines and proactively identify gaps or delays in care.
  • Review, analyze, and summarize medical records to assess case value and liability.
  • Work directly with providers to ensure timely receipt of bills and records and maintain updated medical summaries.
  • Client Communication & Coordination:
  • Serve as the primary point of contact for clients; maintain regular, empathetic, and clear communication throughout the case.
  • Guide clients through treatment plans, property damage claims, and documentation needs.
  • Document Preparation & Organization:
  • Draft and proof correspondence, demands, and other legal documents.
  • Maintain accurate, up-to-date electronic files and ensure proper documentation of all case activity.
  • Administrative & Process Management:
  • Manage deadlines, statutes, and legal calendar tracking.
  • Identify opportunities to streamline workflow and improve case progression processes.

Requirements:

  • Minimum 3–5 years of experience in a Personal Injury law firm, with demonstrated ability to manage a full caseload independently.
  • Deep understanding of personal injury law, medical terminology, and treatment timelines.
  • Strong skills in medical record analysis and understanding how to build a compelling injury narrative.
  • Excellent communication and interpersonal skills; capable of handling sensitive client interactions with professionalism and compassion.
  • Superior organizational skills and attention to detail.
  • Strong proficiency in case management systems and Microsoft Office Suite.
  • Self-motivated, reliable, and comfortable working in a remote team-based environment.

Benefits:

  • 401(k) (no match)
  • Health insurance
  • Public transportation reimbursement
  • Collaborative and values-based team environment
  • Opportunities for growth and continuing legal education

Schedule:

  • Monday to Friday
  • Day shift (no weekends)

Job Type: Full-time

Pay: $20.00 - $33.00 per hour (depending on experience)