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Remote Case Management Jobs in Boston, MA (NOW HIRING)

Careforth

Care Coach II (Remote)

Boston, MA · On-site +1

$22.73 - $27.30/hr

In collaboration with state and MCO case managers, the Care Coach II provides dedicated support ... Remote case management experience highly desired * Comprehensive knowledge of industry concepts and ...

Jeffrey S. Glassman

Case Manager

Boston, MA · Remote

$20 - $33/hr

Strong proficiency in case management systems and Microsoft Office Suite. * Self-motivated, reliable, and comfortable working in a remote team-based environment. Benefits: * 401(k) (no match)

YO AI Labs

Immigration Attorney - Remote

Boston, MA · Remote

$140 - $400/hr

Remote (United States Only) Job Overview We are seeking experienced Immigration Attorneys to ... Case Management Software * Attention to Detail * Written & Verbal Communication * Collaboration

YO AI Labs

Immigration Attorney - Remote

Boston, MA · Remote

$140 - $400/hr

Remote (United States Only) Job Overview We are seeking experienced Immigration Attorneys to ... Case Management Software * Attention to Detail * Written & Verbal Communication * Collaboration

Sedgwick

Field Case Manager

Boston, MA · On-site +1

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

York Risk Services

Field Case Manager

Boston, MA · On-site +1

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

Vitra Health

Social Worker (Remote)

Brockton, MA · Remote

$54 - $55/hr

This role serves as a clinical and professional resource to the Case Manager regarding psychosocial assessments, care planning, referrals, documentation, complex client and family situations ...

Sedgwick

RN Field Case Manager

Boston, MA · Remote

$84K - $107K/yr

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

York Risk Services

RN Field Case Manager

Boston, MA · Remote

$84K - $107K/yr

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

York Risk Services

RN Field Case Manager

Boston, MA · Remote

$84K - $107K/yr

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

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All JobsCase Management JobsRemote Case Management JobsRemote Case Management Jobs in Boston, MA

Remote Case Management information

See Boston, MA salary details

$15

$26

$46

How much do remote case management jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote case management in Boston, MA is $26.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $29.23 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Boston, MA?

The most popular types of Case Management jobs in Boston, MA are:

What are popular job titles related to Remote Case Management jobs in Boston, MA?

For Remote Case Management jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Boston, MA look for?

The top searched job categories for Remote Case Management jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Case Management jobs?

Cities near Boston, MA with the most Remote Case Management job openings:

Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $55,943 per year, or $26.9 per hour.

Care Coach II (Remote)

Boston, MA • On-site, Remote

Careforth
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Careforthexternal

$22.73 - $27.30/hr

Full-time

Posted 14 days ago

Job description

About Us
A pioneer in the caregiving space, Careforth supports family caregivers across the United States to confidently care for their loved ones at home. Through a combination of in-person home visits, remote coaching and our proprietary digital collaboration app, we provide caregivers with support, guidance, confidence, and connection to resources they need. The Caregivers and families we support stay with Careforth for many years, building lasting relationships along the way. Join us today and live our values: lead with heart, cultivate trust, go beyond.
Position Summary
We are looking for someone who is available to work Monday through Friday, 10:00 AM-7:00 PM EST. The Care Coach II supports family caregivers and their care recipients through a combination of empathy, technology, and proven methods of care. In collaboration with state and MCO case managers, the Care Coach II provides dedicated support, education, and guidance to caregivers, giving them tools and confidence to enable better care for loved ones at home. Support and resources are provided via telephony and proprietary digital chat technology, using evidence-based methods of care that address both health care and social needs. The Care Coach II typically handles more complex, higher risk/need cases on the Coaching Ops team, which may span across multiple states and/or Careforth programs.
What You Will Do
  • Engage, motivate, coach, and educate caregivers via phone and digital technology; empower caregivers to manage their own psychosocial, physical and environmental health to improve and maintain wellbeing
  • Manage a caseload and leverage technology to enable effective coaching and information referral
  • Assess caregiver and care recipient needs, assisting the caregiver in creating and achieving care plan goals; may include referral to external resources
  • Collaborate with key stakeholders to assess care plans and caregiver engagement; identify problems and solutions
  • Document and report out on coaching activity with a focus on quality and outcomes; make recommendations as appropriate
  • Perform case conferences, summary reports, and incident management in compliance with applicable state and program regulatory and/or accreditation requirements
  • Solicit feedback from caregivers to identify opportunities for additional support and process improvement
  • May act as a mentor for junior coaches and/or clinical consultant for the coaching ops function
  • Perform other duties as assigned

What You Will Bring
  • 4+ years' experience working in care planning /case management is required
  • Experience working with the elderly or adults with disabilities required
  • Remote case management experience highly desired
  • Comprehensive knowledge of industry concepts and principles; Ability to provide coaching support and consultation across a broad range of clinical topics
  • Exceptional active listening and communication skills with a focus on empathy
  • Proven experience accessing and locating community resources
  • Ability to navigate (and teach others to navigate and utilize) mobile applications
  • Ability to multitask in a fast-paced environment, with excellent decision-making skills
  • Multilingual skills are an asset
  • Bachelor's degree
  • Experience working with individuals living with dementia or other memory-related conditions

You'll Benefit From
At Careforth your well-being matters. With flexible schedules, a remote-first culture, and a nationally recognized wellness program, our benefits are designed to help you thrive, both professionally and personally. Discover how we invest in you: https://careforth.com/careers/#benefits
The pay range for this position is $22.73 - $27.3 The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and geographic location.
#LI - Remote
Join Our Award Winning Team
Founded in Boston, Careforth's caregiver programs and services improve health outcomes, keeping care at home longer. Additionally, our programs provide financial benefit to caregivers and cost savings to state agencies and health plans. At Careforth, we understand the challenges of caregiving and are committed to supporting family caregivers at every turn.
Caregivers play a critical role in the future of healthcare-and so can you.
Apply now!
For more information, please visit www.Careforth.com.
Careforth is an Equal Opportunity Employer*
DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
*Careforth supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. Careforth complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.
Careforth strives to create experiences that are accessible and welcoming to everyone, including making www.careforth.com and the careers site accessible to any and all users. If you would like to contact us regarding the company's diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333.

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