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Remote Case Management Jobs in Boston, MA (NOW HIRING)

YO AI Labs

Family Law Attorney - Remote

Boston, MA · Remote

$150 - $400/hr

Case Analysis * Document Review * Legal Summarization * Critical Thinking * Attention to Detail * Written & Verbal Communication * Collaboration * Remote Work Skills * Digital Project Management ...

YO AI Labs

Family Law Attorney - Remote

Boston, MA · Remote

$150 - $400/hr

Case Analysis * Document Review * Legal Summarization * Critical Thinking * Attention to Detail * Written & Verbal Communication * Collaboration * Remote Work Skills * Digital Project Management ...

Harvard University

Leave of Absence Specialist

Boston, MA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Provides end-to end case management and consultative support to employees and managers throughout ... This is a primarily remote position, however, recurring on site work will be required for the ...

YO AI Labs

Pharmacovigilance Expert - Remote

Boston, MA · Remote

$70 - $80/hr

Author and review evaluation tasks based on DSURs, PSURs/PBRERs, safety data, and case-level ... Signal Management * Benefit-Risk Assessment * MedDRA Coding * Seriousness & Causality Assessment

YO AI Labs

Pharmacovigilance Expert - Remote

Boston, MA · Remote

$70 - $80/hr

Author and review evaluation tasks based on DSURs, PSURs/PBRERs, safety data, and case-level ... Signal Management * Benefit-Risk Assessment * MedDRA Coding * Seriousness & Causality Assessment

Beacon Talent

Remote Psychiatrist

Littleton, MA · Remote

$150 - $200/hr

The work is primarily diagnostic evaluation and ongoing medication management for an adult ... Full admissions and assessment support on every case * Average of [XX] encounters per shift, with ...

New

Beacon Talent

Remote Psychiatrist

Boston, MA · Remote

$150 - $200/hr

The work is primarily diagnostic evaluation and ongoing medication management for an adult ... Full admissions and assessment support on every case * Average of [XX] encounters per shift, with ...

New

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All JobsCase Management JobsRemote Case Management JobsRemote Case Management Jobs in Boston, MA

Remote Case Management information

See Boston, MA salary details

$15

$26

$46

How much do remote case management jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote case management in Boston, MA is $26.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $29.23 per hour, depending on experience, location, and employer.

How to become a remote case management?

To become a remote case manager, typically you need a relevant degree such as social work, nursing, or healthcare administration, along with experience in case management or social services. Certification, like the Certified Case Manager (CCM), can enhance job prospects. Strong communication skills and proficiency with case management software are also important for success in a remote setting.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What type of remote case management makes the most money?

In remote case management, specialized roles such as clinical case managers, nurse case managers, or those with advanced certifications tend to earn higher salaries. Experience, industry (e.g., healthcare, insurance), and proficiency with case management software also influence earning potential.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

What are the most commonly searched types of Case Management jobs in Boston, MA?

The most popular types of Case Management jobs in Boston, MA are:

What are popular job titles related to Remote Case Management jobs in Boston, MA?

For Remote Case Management jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Boston, MA look for?

The top searched job categories for Remote Case Management jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Case Management jobs?

Cities near Boston, MA with the most Remote Case Management job openings:

Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $55,943 per year, or $26.9 per hour.

Personal Injury Intake Specialist

Ballin & Associates, LLC

Foxboro, MA • Remote

$8 - $25/hr

Full-time

PTO

Re-posted 29 days ago

Job description

Are you an elite sales closer? Are you excited by the challenge of empathizing with accident victims to help them through the stressful process of finding the right lawyer to help them and making sure they sign and get started with us? Are you ready to take on a challenging intake role where you will be well incentivized to close and sign new leads every single day? If you can dominate a challenging sales role, then this is the position for you.


We are a well-established Massachusetts personal injury law firm with a 45-year legacy of helping injured individuals, police officers, firefighters, public servants, and working families. Our mission is simple: provide exceptional client service and fight aggressively to maximize results for people whose lives have been disrupted by serious injuries.

We are seeking a full-time Intake Specialist to serve as the first point of contact for prospective clients. The ideal candidate would be local for in-person work, but remote work is potentially available for the right candidate. This role is critical to our firm's growth and success. The ideal candidate is compassionate, organized, detail-oriented, and highly skilled at communicating with people during stressful situations. We are looking for someone interested in working overlapping hours to cover 5-9pm EST on week days and weekend daytime EST hours as well.

Position Summary

The Intake Specialist will answer inbound calls, respond to online inquiries, conduct initial client screenings, gather case information, schedule consultations, and ensure that every prospective client receives a professional and caring experience. This also includes assisting in opening files, sending letters of rep, and helping new clients coordinate treatment.

This position works directly with attorneys and intake leadership to identify qualified cases and help prospective clients begin their path to recovery.

Responsibilities

• Answer inbound phone calls from prospective clients
• Respond promptly to web leads, text messages, and emails
• Gather detailed information regarding accidents, injuries, medical treatment, insurance, and other relevant facts
• Build rapport and demonstrate empathy with callers experiencing difficult circumstances
• Evaluate potential cases using firm intake criteria
• Schedule consultations with attorneys
• Enter and maintain accurate information in the firm's case management and CRM systems
• Follow up with prospective clients who have not yet retained the firm
• Coordinate with attorneys and staff regarding new case opportunities
• Maintain confidentiality and professionalism at all times

• Open files, send letters of rep, investigate insurance, coordinate new client treatment

Qualifications

Required

• Excellent spoken and written English
• Minimum 2 years of personal injury intake experience or high level sales experience
• Strong telephone communication skills
• Professional and compassionate demeanor
• Excellent attention to detail
• Reliable high-speed internet connection
• Quiet and professional work environment
• Ability to work during U.S. Eastern Time business hours

Preferred

• Prior experience working for a U.S. law firm
• Personal injury intake experience
• Experience with CRM or case management software
• Bilingual English and Spanish
• Experience handling high call volumes

Compensation & Benefits

• Competitive compensation based on experience
• Performance-based bonuses
• Long-term career growth opportunities
• Stable full-time position with an established U.S. law firm
• Supportive team environment

To Apply

Please submit your resume and include a short explanation of your experience assisting clients by phone. Candidates with exceptional communication skills, empathy, and professionalism will receive priority consideration. Please provide a brief video introduction (1–2 minutes) explaining why you would be a good fit for this position.