ZipRecruiter

Log In

1

Case Management Assistant Jobs in Boston, MA (NOW HIRING)

Encompass Health

Case Management Assistant

Woburn, MA · On-site

Case Management Assistant Career Opportunity Recognized for your desire to be a Case Management Assistant Are you in pursuit of a career that aligns with your personal values and offers room for ...

Apidel Technologies

Case Assistant

Salem, MA

$18.50 - $24.50/hr

This Case Assistant will assist two Career Service Counselors with visual impairments on ... Helping the counselors complete tasks on the MassAbility case management system, such as creating ...

Humetis Group

Case Assistant

Salem, MA · On-site

$18.50 - $24.50/hr

Utilize the MassAbility case management system to: * Draft documents and correspondence * Assess financial needs * Initiate purchase and contract orders * Enter and maintain case notes * Assist in ...

CYNET SYSTEMS

Case Assistant

Salem, MA · On-site

$19 - $24/hr

Ability to learn the MassAbility case management system. * Proficiency in MS Windows, Word, Excel, Outlook, as well as online meeting platforms such as Zoom and TEAMS. Responsibilities: * Helping the ...

CYNET SYSTEMS

Case Assistant

Salem, MA · On-site

$19 - $24/hr

Helping the counselors complete tasks on the MassAbility case management system, such as creating documents and letters, determining financial needs, initiating purchase orders and contract orders ...

Encompass Health

Case Manager

Woburn, MA · On-site

$22 - $28.25/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Woburn, MA · On-site

$22 - $28.25/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health Corporation

Case Manager

Woburn, MA · On-site

$21.25 - $27.50/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Braintree, MA · On-site

$20.25 - $26.25/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health Corporation

Case Manager

Braintree, MA · On-site

$20.25 - $26.25/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

next page

Showing results 1-20

All JobsCase Management JobsCase Management Assistant JobsCase Management Assistant Jobs in Boston, MA

Case Management Assistant information

See Boston, MA salary details

$14

$23

$32

How much do case management assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for case management assistant in Boston, MA is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Boston, MA? The most popular types of Case Management jobs in Boston, MA are:
What are popular job titles related to Case Management Assistant jobs in Boston, MA? For Case Management Assistant jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Boston, MA look for? The top searched job categories for Case Management Assistant jobs in Boston, MA are:
What cities near Boston, MA are hiring for Case Management Assistant jobs? Cities near Boston, MA with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Boston, MA as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $48,037 per year, or $23.1 per hour.

Case Management Assistant

Encompass Health Corporation

Woburn, MA • On-site

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Encompass Health rating

7.0

Company rating: 7.0 out of 10

Based on 421 frontline employees who took The Breakroom Quiz

414th of 887 rated healthcare providers

Job description


Case Management Assistant Career Opportunity
Recognized for your desire to be a Case Management Assistant
Are you in pursuit of a career that aligns with your personal values and offers room for professional growth? Join us as a Case Management Assistant, a pivotal role dedicated to streamlining workflow, facilitating communications, and enhancing the efficiency of our Case Management department. Engage with local community resources and contribute to a commitment to care that resonates with the needs and values of our patients. This opportunity brings your work closer to both home and heart, allowing you to play a vital part in the orchestration of Case Management operations.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A vibrant community of individuals passionate about the work they do!

Become the Case Management Assistant you always wanted to be
  • Coordinate and facilitate Team Conference meetings.
  • Gather, take action on, and maintain Case Management documentation such as referrals, admissions, orders, and schedules.
  • Effectively coordinate communication of daily Case Management Assignment updates.
  • Complete pre- and post-discharge activities to ensure patients, families, and clinicians are aware and prepared.
  • Gather Quality Improvement and department Performance Improvement data.
  • Assist with collection of Key Care Indicators and clinical outcomes data.
  • Assist in regulatory and joint commission survey preparedness activities.

Qualifications
  • High school diploma or equivalent preferred.
  • Proficiency in Microsoft Office products.
  • Strong typing skills with speed and accuracy.
  • Knowledge of medical terminology (preferred).
  • Experience with insurance/payor systems (preferred).
  • Good visual acuity and communication skills.
  • Flexibility to work weekdays/weekends, evenings, or night shifts if necessary.
  • Availability during religious/legal holidays as scheduled.

About Us
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

What Encompass Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Encompass Health logo

About Encompass Health

Sourced by ZipRecruiter

Helping patients regain hope and independence, Encompass Health is a national leader in post-acute care. We operate rehabilitation hospitals in 36 states as well as Puerto Rico. Following the Encompass Way, we are driven by our core values: We proudly set the standard, lead with empathy, do what's right, focus on the positive, and remain stronger together.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Birmingham, AL, US

View All Encompass Health Jobs

Apply