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Case Management Assistant Jobs in Dedham, MA (NOW HIRING)

Humetis Group

Case Assistant

Salem, MA · On-site

$18.50 - $24.50/hr

Utilize the MassAbility case management system to: * Draft documents and correspondence * Assess financial needs * Initiate purchase and contract orders * Enter and maintain case notes * Assist in ...

CYNET SYSTEMS

Case Assistant

Salem, MA · On-site

$19 - $24/hr

Helping the counselors complete tasks on the MassAbility case management system, such as creating documents and letters, determining financial needs, initiating purchase orders and contract orders ...

CYNET SYSTEMS

Case Assistant

Salem, MA · On-site

$19 - $24/hr

Ability to learn the MassAbility case management system. * Proficiency in MS Windows, Word, Excel, Outlook, as well as online meeting platforms such as Zoom and TEAMS. Responsibilities: * Helping the ...

Mass General Brigham

Case Management Associate

Salem, MA · On-site

$22.35 - $25.28/hr

... functions. Assist director as necessary Essential Functions: Supports the process of patient ... The referral process includes entering clinical information into the referral system and managing ...

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Case Management Assistant information

See Dedham, MA salary details

$13

$21

$30

How much do case management assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for case management assistant in Dedham, MA is $21.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.19 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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The top searched job categories for Case Management Assistant jobs in Dedham, MA are:

What cities near Dedham, MA are hiring for Case Management Assistant jobs?

Cities near Dedham, MA with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Dedham, MA as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,420 per year, or $21.8 per hour.

Assistant Case Manager (884)

Lifeworks, Inc.

Westwood, MA

$33K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Position: Assistant Case Manager
Job ID: 884
Location: Westwood MA
Shift: M-F 8:30am - 2:30pm
Salary: $33,137.99
As a team, the mission of Lifeworks is to provide advocacy, empowerment, and opportunity to those that we serve. As a member of our team, we are all here to support you as we provide creative opportunities and services to adults with developmental and intellectual disabilities. Lifeworks isn't just a job; it is an opportunity for a fulfilling career with a purpose. We offer competitive pay amp; excellent benefits in a rewarding and supportive environment.
Lifeworks is hiring a full time Assistant Case Manager to work with Individuals with ID/DD. We are a nonprofit human service agency that provides adults with developmental disabilities the opportunity to live engaged and meaningful lives. We're searching for an enthusiastic individual who will bring their personality, an independent work ethic, and a strong belief in enhancing the lives of those we serve .
Essential Duties:
  • Provide individual and small group instruction in self-care, activities of daily living, communication, social and motor skills.
  • Provide direct care for ADLs and group activities; Lift and transfer individuals as appropriate to their needs.
  • Participate in scheduled supervision sessions with Assistant Director.
  • Communicate respectfully and pro-actively with families, residential staff and all members of participants’ teams.
  • Participate in program-wide staff meetings and case review meetings as scheduled.
  • Participate in team meetings regarding general program development, including curriculum development and schedules.
  • Attend in-service trainings as required.
  • Comply with all applicable State and Federal regulations, agency policy and procedures, and personnel practices.
  • Protect the health and safety of all participants and staff.
  • Excellent interpersonal skills.
  • Ability to work in a team environment.
  • Perform other duties as requested by supervisor(s).
​Requirements:
  • Experience working with Individuals with ID/DD
  • A Bachelor's degree or an associate degree in a related field with two years of experience, or HS diploma and five years of related work experience in Human Services.
  • Must be able to pass Fingerprint background check, CORI, DPPC and Driving background checks
  • Valid Driver's License required
  • Valid MAP certification is preferred
  • Excellent verbal and written communication skills
Excellent Benefits package that includes:
  • 403(B) matching up to 3%
  • $2,000.00 Staff Retention Bonus after 1 year**
  • Health Insurance with 2 plan choices and a 75% employer contribution
  • 4.4 weeks of Paid Time Off in your first year of employment
  • Long-Term Disability insurance amp; Life Insurance free for employees
  • Tuition reimbursement
  • Flexible spending account

Lifeworks, Inc. believes diversity strengthens the value of our workplace and communities. We are proud to be an Equal Opportunity Employer.
Disclaimer:
This job profile identifies the general duties and minimum level of skills required to perform this job. It is not intended to represent a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned. The employee can be responsible for all other duties as assigned by supervisor. Employment at Lifeworks is on an at-will basis. This means that the employee or employer may terminate employment at any time, for any reason or for no reason and with or without prior notice. Nothing in this job description or employee handbook creates an employment agreement, express or implied, or any other agreement between an employee and Lifeworks.

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