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Case Management Assistant Jobs in Springfield, MA

Educational Data Systems, Inc.

Case Manager

Enfield, CT · On-site

$56K/yr

... Case Management Expectations: Successful Elements: Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and ...

Educational Data Systems, Inc.

Case Manager

Hartford, CT · On-site

$56K/yr

... Case Management Expectations Successful Elements: • Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and ...

Educational Data Systems, Inc.

Case Manager

Enfield, CT · On-site

$56K/yr

... Case Management Expectations: Successful Elements: • Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and ...

Encompass Health

Case Manager

Ludlow, MA · On-site

$21 - $27/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Ludlow, MA

$21 - $27/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health Corporation

Case Manager

Ludlow, MA · On-site

$21 - $27/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Catholic Charities

BOOST Case Manager

Hartford, CT · On-site

$20.25 - $26/hr

Case Management & Participant Support * Establish and maintain positive, supportive relationships with BOOST participants. * Assist participants in enrolling in local colleges, universities, training ...

genex

Bilingual Medical Field Case Manager

Hartford, CT · On-site

$21.75 - $27.50/hr

May assist in training/orientation of new staff as requested. Monitors functions assigned to non-case managers and provides input on the performance of support staff to their supervisor. Other duties ...

Genex

Bilingual Medical Field Case Manager

Hartford, CT · On-site

$21.75 - $27.50/hr

... case management process. Works as an intermediary between carriers, attorneys, medical care ... assist in training/orientation of new staff as requested. • Monitors functions assigned to non ...

genex

Bilingual Medical Field Case Manager

Hartford, CT · On-site

$21.75 - $27.50/hr

May assist in training/orientation of new staff as requested. Monitors functions assigned to non-case managers and provides input on the performance of support staff to their supervisor. Other duties ...

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All JobsCase Management Assistant JobsCase Management Assistant Jobs in Springfield, MA

Case Management Assistant information

See Springfield, MA salary details

$13

$21

$29

How much do case management assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for case management assistant in Springfield, MA is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $24.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What jobs make $3,000 a month without a degree?

A Case Management Assistant typically earns less than $3,000 monthly, but some entry-level roles in sales, customer service, or administrative support can reach or exceed this income without a degree, especially with experience or certifications. Skilled trades like plumbing or HVAC, or roles in transportation and delivery services, may also offer earnings around this level without requiring a college degree.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Springfield, MA? The most popular types of Case Management jobs in Springfield, MA are:
What are popular job titles related to Case Management Assistant jobs in Springfield, MA? For Case Management Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Springfield, MA look for? The top searched job categories for Case Management Assistant jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Case Management Assistant jobs? Cities near Springfield, MA with the most Case Management Assistant job openings:
Case Management Assistant jobs near you

Case Manager

Educational Data Systems, Inc.

Hartford, CT

$56K/yr

Full-time

Posted 11 days ago

Job description

Job Description:

Salary: $56,000

Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Case Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
As Case Manager, you will assist individuals in becoming job-ready by addressing barriers to employment. Responsibilities include conducting assessments, developing personalized plans, and providing support with resume writing, job search, and interview preparation. The Case Manager also coordinates access to resources such as training programs and support services, ensuring clients overcome obstacles and achieve successful employment outcomes.
At the American Job Center, our team of Navigators, Case Managers, and Career Advisors come together to provide services to assist jobseekers in their career endeavors. We pride ourselves on being customer-focused and ensuring that we're helping jobseekers with clear plans that will help them achieve self-sufficiency.
Team Members on the Case Management team will be responsible for the tasks associated with the program that they are assigned based on participant need. Team Members will be trained and supported on the core expectations of the programs below, and the program and location will be based on participant needs and enrollments.
WIOA Case Management Expectations:
Successful Elements:
Implement federal and state regulations to achieve quality outcomes for their customers to achieve job ready status
Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
Provide referrals to appropriate One Stop services, business services unit, online learning centers and community service or social service agencies when needed
Encourage customers to participate in and follow through with planned activities as outlined in contract with funding agency
Maintain accurate individual cases files for each registered customer


JFES Case Management Expectations:
Successful Elements:
Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
Guide jobseekers through preparation of individual employment plans based on their specific occupational goals
Provide referrals to appropriate One Stop services, business services unit, online learning centers and community service or social service agencies when needed
Provide customers with advanced coaching on resumes, online presence, interview preparation, post interview feedback, job search techniques and sources
Maintain accurate and well-organized case notes while also ensuring timely completion of entries


Experience Requirements:
Prior experience in case management or a related field is required
Familiarity with and knowledge of social services and resources to connect clients
Excellent written and verbal communication skills
Experience working with customers of varying skills, experiences, and diverse backgrounds
Experience in a fast-paced environment and managing a case load of clients
Demonstrated proficiency in data entry with a strong attention to detail
Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint, is essential for report generation and data analysis
Education Requirements:
Bachelor's Degree

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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