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Case Assistant Jobs in Springfield, MA (NOW HIRING)

The Case Management Assistant will work collaboratively with patients and Case Managers to communicate and document accurate clinical and regulatory information. * Collaborate with internal and ...

The Case Management Assistant will work collaboratively with patients and Case Managers to communicate and document accurate clinical and regulatory information. * Collaborate with internal and ...

Case Manager

Hartford, CT · On-site

$20.25 - $26/hr

Legal Assistance: Assist multiple attorneys with administrative tasks and client communication. Transcribe dictations, format and type legal documents, ensuring accuracy and professionalism. * Case ...

Case Manager

Ludlow, MA · On-site

$21 - $27/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

```html Case Manager Location: Cummington, MA, 01026 Position Summary The Case Manager is a vital ... Arrange and facilitate client transportation to approved medical appointments * Assist clients with ...

Successfully engage clients in services as demonstrated by client completion rates, maintained or increased client functioning and client satisfaction rates. * Assist in case management services ...

Case Manager

Chicopee, MA · On-site

$19 - $21/hr

Educate and assist participants in accessing public benefits and resources (e.g., Social Security, EAEDC, SNAP, PVTA, Fuel Assistance). * Encourage community integration by helping participants ...

Housing Case Manager

Hartford, CT · On-site

$20 - $22/hr

Housing Case Managers assist project-based and scattered-site tenant-clients by providing services and referrals for a variety of needs including general assistance, substance abuse counseling ...

Provide case management services in a 19-bed program serving homeless individuals in early recovery ... Work to engage client in treatment, refer to programs, and develop/monitor plan to assist in ...

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Case Assistant information

See Springfield, MA salary details

$12

$19

$24

How much do case assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for case assistant in Springfield, MA is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $21.54 per hour, depending on experience, location, and employer.

What is a case assistant?

A case assistant plays a supporting role for lawyers and other case managers as they prepare cases for litigation, trial, arbitration, or resolution. Your job duties include preparing legal paperwork, providing administrative support during trials and litigation, contacting clients, and other support duties as required by the legal team. A career as a case assistant does not require you to have a college degree, though many employers prefer candidates have some prior legal training or experience. To excel as a case assistant, you should have superb communications skills, familiarity with legal language, and a familiarity with legal proceedings.

How does a case assistant typically collaborate with attorneys and paralegals during case preparation?

As a Case Assistant, you will work closely with attorneys and paralegals by handling a variety of administrative and organizational tasks that ensure smooth case progression. This includes gathering documents, managing case files, scheduling appointments, and assisting with legal research under supervision. Effective communication and attention to detail are essential, as you often act as a link between clients, legal teams, and external parties. Collaboration is frequent and integral, providing valuable exposure to legal procedures and an excellent foundation for career growth within the legal field.

What are the key skills and qualifications needed to thrive as a case assistant, and why are they important?

To thrive as a Case Assistant, you need strong organizational skills, attention to detail, and a background in administrative support, often with an associate’s or bachelor’s degree. Familiarity with case management software, document management systems, and proficiency in Microsoft Office are typically required. Excellent communication, discretion, and the ability to multitask efficiently help you stand out in this role. These skills ensure accurate case documentation, smooth workflow, and effective support for legal or case management teams.

What is the difference between Case Assistant vs Paralegal?

AspectCase AssistantParalegal
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeAssociate's degree or paralegal certificate often required
Work EnvironmentLaw firms, courts, insurance companies, government agenciesLaw firms, corporate legal departments, government agencies
Job ResponsibilitiesSupporting case preparation, managing documents, schedulingLegal research, drafting documents, assisting attorneys
Industry UsageCommonly used in legal support roles for case managementMore advanced legal tasks, often with more responsibility

While both roles support legal teams, a Case Assistant typically handles administrative and case management tasks, whereas a Paralegal performs more substantive legal work like research and document drafting. The Paralegal role generally requires more formal education and offers greater responsibilities within legal proceedings.

What are the most commonly searched types of Case jobs in Springfield, MA?

The most popular types of Case jobs in Springfield, MA are:

What job categories do people searching Case Assistant jobs in Springfield, MA look for?

The top searched job categories for Case Assistant jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Case Assistant jobs?

Cities near Springfield, MA with the most Case Assistant job openings:

Infographic showing various Case Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,584 per year, or $19 per hour.

Case Manager Assistant

Baystate Health

Springfield, MA • On-site

Part-time

This job post has expired today. Applications are no longer accepted.


Baystate Health rating

6.3

Company rating: 6.3 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

670th of 887 rated healthcare providers


Job description

We are looking for a Part Time Case Management Assistant to join our team!
What you will do:
  • The Case Management Assistant will work collaboratively with patients and Case Managers to communicate and document accurate clinical and regulatory information.
  • Collaborate with internal and external partners to address financial advocacy for the patient/organization.
  • Audit Charts for Medicare requirements and communicate regulations effectively
  • Assist with follow-up appointments and telephone calls and other post acute/transitional planning care needs.
  • Support coordination with representatives from insurance companies, accountable care organizations, home care agencies, skilled nursing facilities, durable medical equipment companies, and transportation agencies.

What you will need:
  • High School Diploma or GED requires. Associate's Degree preferred.
  • Two years to five years prior experience a health related field.
  • Associates degree in Human Services Field preferred.
  • Insurance/payer experience preferred.
  • Basic knowledge of Medical Terminology.

What you need to know:
  • Part Time Opportunity 16 hours
  • Must be available to work between 7:30 AM- 4:00 PM, Monday through Friday, and every other weekend , including one holiday a year.
  • Location - Baystate Medical Center- 759 Chestnut Street, Springfield.

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$20.79 - $23.90 - $28.08
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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