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Case Coordinator Jobs in Springfield, MA (NOW HIRING)

Catholic Charities

BOOST Case Manager

Hartford, CT · On-site

$19.76/hr

POSITION SUMMARY The BOOST Case Manager is an experienced human services professional responsible ... Provide coordination and support for family center volunteers and the clothing bank. * Work ...

Crisp Recruit

Case Manager

Hartford, CT · On-site

$20.25 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position will ensure seamless coordination between our legal team and clients while helping ... Case Management: Oversee summons and complaints tracking, liaise with marshals, and ensure timely ...

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All JobsCase JobsCase Coordinator JobsCase Coordinator Jobs in Springfield, MA

Case Coordinator information

See Springfield, MA salary details

$12

$22

$34

How much do case coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for case coordinator in Springfield, MA is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.90 per hour, depending on experience, location, and employer.

What is the difference between Case Coordinator vs Case Manager?

AspectCase CoordinatorCase Manager
Required CredentialsTypically a high school diploma or associate degree; certifications varyOften requires a bachelor's degree; certifications like CCM may be preferred
Work EnvironmentHealthcare facilities, social services, insurance companiesHospitals, social service agencies, insurance providers
Primary ResponsibilitiesCoordinate services, schedule appointments, gather documentationAssess client needs, develop care plans, advocate for clients

While both roles involve supporting clients and coordinating services, Case Coordinators primarily focus on scheduling and documentation, whereas Case Managers take a more active role in assessing needs and developing comprehensive care plans. The roles often overlap but differ in scope and responsibilities.

What are some common challenges faced by case coordinators, and how can they effectively manage their workload?

Case Coordinators often juggle multiple cases simultaneously, each with unique requirements and timelines. A primary challenge is balancing competing priorities while ensuring that all clients receive timely support and accurate information. Effective workload management relies on strong organizational skills, regular communication with multidisciplinary teams, and the use of case management software to track progress. Additionally, proactively addressing potential barriers and staying adaptable helps Case Coordinators navigate high-pressure situations and deliver quality outcomes.

What do case coordinators do?

Case coordinators manage and organize client cases by assessing needs, developing plans, and coordinating services or resources. They often communicate with clients, service providers, and team members to ensure proper support and documentation, typically using case management software. The role requires strong organizational skills and knowledge of relevant regulations or policies.

What are the key skills and qualifications needed to thrive as a case coordinator, and why are they important?

To thrive as a Case Coordinator, you need strong organizational abilities, attention to detail, and a background in social work, healthcare, or a related field, often requiring a bachelor's degree. Familiarity with case management software, electronic health records (EHRs), and documentation systems is typically necessary. Effective communication, problem-solving, and empathy are essential soft skills for building rapport with clients and collaborating with interdisciplinary teams. These skills ensure efficient case management, continuity of care, and positive outcomes for clients in need of coordinated services.

What is a case coordinator?

A case coordinator is a person who works in health care or social work, helping clients implement a care plan and utilize resources available to them. Job duties include meeting with clients and their care providers to determine the best course of action for each. A case coordinator may also provide clients with educational resources that will help them manage their care. Career qualifications often include postsecondary education in social work or a health care field, work experience, and communication skills.

More about Case Coordinator jobs

What are the most commonly searched types of Case jobs in Springfield, MA?

The most popular types of Case jobs in Springfield, MA are:

What are popular job titles related to Case Coordinator jobs in Springfield, MA?

For Case Coordinator jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Case Coordinator jobs in Springfield, MA look for?

The top searched job categories for Case Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Case Coordinator jobs?

Cities near Springfield, MA with the most Case Coordinator job openings:

Case Coordinator jobs near you
Infographic showing various Case Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,099 per year, or $22.6 per hour.

RN Case Coordinator

Hartford HealthCare at Home

Hartford, CT • On-site

Other

Re-posted 4 days ago

Job description

Job Posting

Jul 29, 2026 RN Case Coordinator - ( 26160811 )

Description

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us. We invite you to explore the opportunities in a hospital that has the highest degree of respect for its nurses and takes great pride in the quality of care we provide and in the integrity of our institution! The Case Coordination Department at Hartford Hospital is responsible for the assessment of patient needs for the most appropriate level of care across the continuum. Our staff consist of Registered Nurses experienced in discharge planning and case management and embrace a universal concept of patient advocacy. They are well supported by a team of administrative assistants of various roles and functions enabling a smooth and timely transition for all patients to the next level of care. Position Summary: The primary focus of this position is on facilitating patient throughput. As a Case Coordinator at Hartford Hospital, assigned to a select inpatient population, you will assess patients for appropriate level of care; coordinate their care and services across the care continuum; identify risk factors; facilitate involvement of support services; perform utilization management functions; develop and implement transition planning activities; utilize and document aspects of care in our case management specific computer applications; and collaborate with other health care team members on process and quality improvement initiatives. You will gain the opportunity to become a key member of a collaborative nursing team, in which patients and their care will be your first priority.

Qualifications

• The successful candidate will possess a CT RN license • ASN required, BSN preferred. • Three years acute-care, and diversified clinical nursing experience, including medical/surgical nursing is required; case management, home care, and/or managed care experience strongly considered • Excellent communication, negotiation and conflict resolution skills required. • Knowledge of computer applications and reimbursement systems preferred. • Certification in case management desired. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment . As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. Regular Standard Hours Per Week : 40 Schedule : Full-time (40 hours) Shift Details : M-F, 8-430p, rotating weekends and holidays

Hartford HealthCare at Home logo

About Hartford HealthCare at Home

Sourced by ZipRecruiter

Hartford HealthCare at Home, based in Wethersfield, Connecticut, US, is a premier provider in the healthcare industry, specifically in home-based care services. Their official website can be accessed at hartfordhealthcareathome.org. They offer a wide range of services including nursing, physical therapy, occupational therapy, speech therapy, social work, and home health aid. The company was established with the mission to enhance the capability of people to achieve optimal health and wellbeing through its home care services. They maintain a patient-centric approach and belief in making a real difference in people's lives. As an integral part of Hartford HealthCare, they share the vision to be “most trusted for personalized coordinated care”.

Industry

Health care and social assistance

Company size

201 - 500 Employees

Headquarters location

Wethersfield, CT, US

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