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Case Coordinator Jobs in Springfield, MA (NOW HIRING)

Crisp Recruit

Case Manager

Hartford, CT

$20.25 - $26/hr

This position will ensure seamless coordination between our legal team and clients while helping ... Case Management: Oversee summons and complaints tracking, liaise with marshals, and ensure timely ...

Regard Healthcare

Case Manager

Cummington, MA

$24 - $27/hr

Working under the supervision of the Senior Therapist, the Case Manager advocates for clients, addresses immediate needs, coordinates services within community resources, and helps ensure the safety ...

Genex

Bilingual Medical Field Case Manager

Hartford, CT · On-site

$21.75 - $27.50/hr

Coordinates all aspects of the individual's enrollment into the programs, and then monitors his/her ... Reports billing hours in accordance with case activity and billing practices. • Maintains phone ...

genex

Bilingual Medical Field Case Manager

Hartford, CT · On-site

$21.75 - $27.50/hr

Coordinates all aspects of the individual's enrollment into the programs, and then monitors his/her ... Maintains all case documents in files ensuring a comprehensive and detailed source of information ...

Center for Human Development

Case Manager

Amherst, MA · On-site

$20/hr

Case Manager - Big Brothers Big Sisters of Hampshire County (BBBSHC) Program: Big Brothers Big ... • School & Site-Based Coordination: Partner with area schools for student referrals and ...

genex

Bilingual Medical Field Case Manager

Hartford, CT

$21.75 - $27.50/hr

Coordinates all aspects of the individual's enrollment into the programs, and then monitors his/her ... Maintains all case documents in files ensuring a comprehensive and detailed source of information ...

wheeler

Case Manager

Hartford, CT · On-site

$21/hr

Duties include community linkages, fulfillment of basic needs, and supports of the CM Coordinator ... Provides individual case management sessions to increase the probability of service completion ...

ServiceNet

Autism Case Manager

Northampton, MA · On-site

$20/hr

Tuition assistance Autism Case Manager for Adult Programs Fulltime Case Locations: Communities in ... Health Care Coordination. * Supporting routines such as grocery shopping, meal preparation. * Care ...

Mercy Housing & Shelter Corp

Case Manager

Hartford, CT · On-site

$22 - $24/hr

Case Manager Department: Young Adult Services (YAS) Reports To: Director of Young Adult Services ... coordinates support services such as dietary, maintenance, etc. * Participate in admission and ...

Mercy Housing & Shelter Corp

Case Manager

Hartford, CT · On-site

$22 - $24/hr

Case Manager Department: Young Adult Services (YAS) Reports To: Director of Young Adult Services ... coordinates support services such as dietary, maintenance, etc. * Participate in admission and ...

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Showing results 21-40

All JobsCase JobsCase Coordinator JobsCase Coordinator Jobs in Springfield, MA

Case Coordinator information

See Springfield, MA salary details

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How much do case coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for case coordinator in Springfield, MA is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.90 per hour, depending on experience, location, and employer.

What is a case coordinator?

A case coordinator is a person who works in health care or social work, helping clients implement a care plan and utilize resources available to them. Job duties include meeting with clients and their care providers to determine the best course of action for each. A case coordinator may also provide clients with educational resources that will help them manage their care. Career qualifications often include postsecondary education in social work or a health care field, work experience, and communication skills.

What are the key skills and qualifications needed to thrive as a case coordinator, and why are they important?

To thrive as a Case Coordinator, you need strong organizational abilities, attention to detail, and a background in social work, healthcare, or a related field, often requiring a bachelor's degree. Familiarity with case management software, electronic health records (EHRs), and documentation systems is typically necessary. Effective communication, problem-solving, and empathy are essential soft skills for building rapport with clients and collaborating with interdisciplinary teams. These skills ensure efficient case management, continuity of care, and positive outcomes for clients in need of coordinated services.

What are some common challenges faced by case coordinators, and how can they effectively manage their workload?

Case Coordinators often juggle multiple cases simultaneously, each with unique requirements and timelines. A primary challenge is balancing competing priorities while ensuring that all clients receive timely support and accurate information. Effective workload management relies on strong organizational skills, regular communication with multidisciplinary teams, and the use of case management software to track progress. Additionally, proactively addressing potential barriers and staying adaptable helps Case Coordinators navigate high-pressure situations and deliver quality outcomes.

What is the difference between Case Coordinator vs Case Manager?

AspectCase CoordinatorCase Manager
Required CredentialsTypically a high school diploma or associate degree; certifications varyOften requires a bachelor's degree; certifications like CCM may be preferred
Work EnvironmentHealthcare facilities, social services, insurance companiesHospitals, social service agencies, insurance providers
Primary ResponsibilitiesCoordinate services, schedule appointments, gather documentationAssess client needs, develop care plans, advocate for clients

While both roles involve supporting clients and coordinating services, Case Coordinators primarily focus on scheduling and documentation, whereas Case Managers take a more active role in assessing needs and developing comprehensive care plans. The roles often overlap but differ in scope and responsibilities.

More about Case Coordinator jobs

What are the most commonly searched types of Case jobs in Springfield, MA?

The most popular types of Case jobs in Springfield, MA are:

What job categories do people searching Case Coordinator jobs in Springfield, MA look for?

The top searched job categories for Case Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Case Coordinator jobs?

Cities near Springfield, MA with the most Case Coordinator job openings:

Case Coordinator jobs near you
Infographic showing various Case Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $47,099 per year, or $22.6 per hour.

Youth Service Coordinator

Center for Human Development

Springfield, MA • On-site

$45K - $47K/yr

Other

Medical, Dental, PTO

Posted 17 days ago

Job description

Youth Service Coordinator - Community Services Network
Program/Department: Community Services Network
Location: Springfield, MA (Full-Time On-site at the DYS District Office)
Salary: $45,000 - $47,000 / year (Salaried)
Schedule: Full-Time, Monday - Friday
Center for Human Development (CHD), is seeking a proactive and dedicated Youth Service Coordinator (YSC) to join our Community Services Network team at the DYS District Office in Springfield, MA. Working closely with CHD staff and Department of Youth Services (DYS) caseworkers, you will serve as the daily face youth see when they visit the office-helping guide, monitor, and support young people as they transition back into their communities.
The Opportunity: Guide, Empower, and Support:
As a Youth Service Coordinator, you will play a crucial role in balancing community supervision with positive youth development. You will help youth connect to services that align with their strengths and needs, plan engaging pro-social activities, and ensure a safe, structured environment at the District Office.
Key Responsibilities:
  • Reentry & Transition Planning: Attend 90-60-30-day discharge meetings; support youth transitioning from residential placements back to the community; help secure vital documents (IDs, birth certificates) and open bank accounts.
  • Case Coordination & Resource Navigation: Work with DYS caseworkers to connect youth and families with community resources (housing navigation, MassHealth/benefits access, substance use support, tutoring, job readiness, and mental health services).
  • Direct Support & Engagement: Accompany youth shopping for basic needs; transport youth in program vehicles (including a 15-passenger van); coordinate and lead recreational, educational, vocational, and civic engagement outings.
  • District Office Operations & Safety: Provide routine office coverage, conduct safety/entry searches, monitor school and appointment attendance, track curfew/GPS requirements as assigned, and ensure a welcoming, secure environment.
  • Administrative & Data Tracking: Enter client contact and program participation data into the state database (JJEMS); assist in managing tangible allowances (bus passes/gift cards); contribute to quarterly newsletters.
Requirements:
  • Education: Bachelor's Degree in a related human services or criminal justice field preferred.
  • Experience: Minimum of 2 years of experience working with youth, preferably within a juvenile justice, behavioral health, or child welfare setting.
  • Logistics: Valid Driver's License, clean driving record, and a reliable personal vehicle for work-related tasks. Willingness to drive a program 15-passenger van.
  • Core Skills: Strong crisis de-escalation, problem-solving, organizational, and interpersonal communication skills. Proficiency with computers and database data entry.
Success Factors:
  • Positive Youth Development Mindset: Focuses on youth strengths, interests, and protective factors to encourage long-term success.
  • Reliable & Vigilant: Maintains high standards for office security, safety, and compliance while remaining a supportive mentor figure.
  • Collaborative Team Player: Builds strong working relationships with DYS caseworkers, families, community partners, and internal CHD staff.
Why You'll Love Working Here:
This full-time role comes with a phenomenal benefits package to support you and your family:
  • Generous Paid Time Off (PTO), earned vacation time, and paid major holidays
  • Comprehensive Health and Dental Insurance
  • Flexible Spending Accounts (FSA)
  • Employee Wellness Benefits, plus Health, Fitness & Education Class Discounts... and much more!

Care Finds a Way:
At CHD, celebrating differences is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a proud reflection of those we serve.
Connect with our team today! If you are ready to make a positive impact on the lives of justice-involved youth, apply today to join our team!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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