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Case Coordinator Jobs in Springfield, MA (NOW HIRING)

Regard Healthcare

Case Manager

Cummington, MA

$24 - $27/hr

Working under the supervision of the Senior Therapist, the Case Manager advocates for clients, addresses immediate needs, coordinates services within community resources, and helps ensure the safety ...

Genex

Bilingual Medical Field Case Manager

Hartford, CT · On-site

$21.75 - $27.50/hr

Coordinates all aspects of the individual's enrollment into the programs, and then monitors his/her ... Reports billing hours in accordance with case activity and billing practices. • Maintains phone ...

genex

Bilingual Medical Field Case Manager

Hartford, CT

$21.75 - $27.50/hr

Coordinates all aspects of the individual's enrollment into the programs, and then monitors his/her ... Maintains all case documents in files ensuring a comprehensive and detailed source of information ...

genex

Bilingual Medical Field Case Manager

Hartford, CT

$21.75 - $27.50/hr

Coordinates all aspects of the individual's enrollment into the programs, and then monitors his/her ... Maintains all case documents in files ensuring a comprehensive and detailed source of information ...

Center for Human Development

Case Manager

Amherst, MA · On-site

$20/hr

Case Manager - Big Brothers Big Sisters of Hampshire County (BBBSHC) Program: Big Brothers Big ... • School & Site-Based Coordination: Partner with area schools for student referrals and ...

wheeler

Case Manager

Hartford, CT · On-site

$21/hr

  • Medical

  • Retirement

  • PTO

Duties include community linkages, fulfillment of basic needs, and supports of the CM Coordinator ... Provides individual case management sessions to increase the probability of service completion ...

wheeler

Case Manager

Hartford, CT

$21/hr

  • Medical

  • Retirement

  • PTO

Duties include community linkages, fulfillment of basic needs, and supports of the CM Coordinator ... Provides individual case management sessions to increase the probability of service completion ...

ServiceNet

Autism Case Manager

Northampton, MA · On-site

$20/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Tuition assistance Autism Case Manager for Adult Programs Fulltime Case Locations: Communities in ... Health Care Coordination. * Supporting routines such as grocery shopping, meal preparation. * Care ...

Wheeler Clinic

Case Manager

Hartford, CT · On-site

$21/hr

  • Medical

  • Retirement

  • PTO

Coordinates with clinical/program staff, referral sources and clients to support enhanced ... Provides individual case management sessions to increase the probability of service completion ...

South Middlesex Opportu

Case Manager, PDPR

Palmer, MA · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Case Manager position is eligible to work from home 0-20% of the week in scheduling coordination with the department manager. Monday through Friday: 9:00AM - 5:00PM. Includes a 1-hour unpaid ...

UnitedHealth Group

Licensed Practical Nurse

Holyoke, MA · On-site

$26.12 - $56.02/hr

  • Retirement

Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to ...

UnitedHealth Group

Licensed Practical Nurse

Holyoke, MA

$26.12 - $56.02/hr

  • Retirement

Actively participates in the agency's care coordination process including timely reporting patients' needs and changes in condition, attending patient case conference, communicating effectively to ...

Baystate Health

Case Manager Assistant

Springfield, MA · On-site

The Case Management Assistant will work collaboratively with patients and Case Managers to ... Support coordination with representatives from insurance companies, accountable care organizations ...

Baystate Health

RN Case Manager

Springfield, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

RN Case Manager Full Time - 40 Hours The Hospital Case Manager is a registered nurse responsible for the coordination of clinical care, quality, and financial outcomes of a designated population of ...

Baystate Health

RN Case Manager

Springfield, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

RN Case Manager Full Time - 40 Hours The Hospital Case Manager is a registered nurse responsible for the coordination of clinical care, quality, and financial outcomes of a designated population of ...

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Showing results 21-40

All JobsCase JobsCase Coordinator JobsCase Coordinator Jobs in Springfield, MA

Case Coordinator information

See Springfield, MA salary details

$12

$22

$34

How much do case coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for case coordinator in Springfield, MA is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.90 per hour, depending on experience, location, and employer.

What is the difference between Case Coordinator vs Case Manager?

AspectCase CoordinatorCase Manager
Required CredentialsTypically a high school diploma or associate degree; certifications varyOften requires a bachelor's degree; certifications like CCM may be preferred
Work EnvironmentHealthcare facilities, social services, insurance companiesHospitals, social service agencies, insurance providers
Primary ResponsibilitiesCoordinate services, schedule appointments, gather documentationAssess client needs, develop care plans, advocate for clients

While both roles involve supporting clients and coordinating services, Case Coordinators primarily focus on scheduling and documentation, whereas Case Managers take a more active role in assessing needs and developing comprehensive care plans. The roles often overlap but differ in scope and responsibilities.

What are some common challenges faced by case coordinators, and how can they effectively manage their workload?

Case Coordinators often juggle multiple cases simultaneously, each with unique requirements and timelines. A primary challenge is balancing competing priorities while ensuring that all clients receive timely support and accurate information. Effective workload management relies on strong organizational skills, regular communication with multidisciplinary teams, and the use of case management software to track progress. Additionally, proactively addressing potential barriers and staying adaptable helps Case Coordinators navigate high-pressure situations and deliver quality outcomes.

What do case coordinators do?

Case coordinators manage and organize client cases by assessing needs, developing plans, and coordinating services or resources. They often communicate with clients, service providers, and team members to ensure proper support and documentation, typically using case management software. The role requires strong organizational skills and knowledge of relevant regulations or policies.

What are the key skills and qualifications needed to thrive as a case coordinator, and why are they important?

To thrive as a Case Coordinator, you need strong organizational abilities, attention to detail, and a background in social work, healthcare, or a related field, often requiring a bachelor's degree. Familiarity with case management software, electronic health records (EHRs), and documentation systems is typically necessary. Effective communication, problem-solving, and empathy are essential soft skills for building rapport with clients and collaborating with interdisciplinary teams. These skills ensure efficient case management, continuity of care, and positive outcomes for clients in need of coordinated services.

What is a case coordinator?

A case coordinator is a person who works in health care or social work, helping clients implement a care plan and utilize resources available to them. Job duties include meeting with clients and their care providers to determine the best course of action for each. A case coordinator may also provide clients with educational resources that will help them manage their care. Career qualifications often include postsecondary education in social work or a health care field, work experience, and communication skills.

More about Case Coordinator jobs

What are the most commonly searched types of Case jobs in Springfield, MA?

The most popular types of Case jobs in Springfield, MA are:

What are popular job titles related to Case Coordinator jobs in Springfield, MA?

For Case Coordinator jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Case Coordinator jobs in Springfield, MA look for?

The top searched job categories for Case Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Case Coordinator jobs?

Cities near Springfield, MA with the most Case Coordinator job openings:

Case Coordinator jobs near you
Infographic showing various Case Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,099 per year, or $22.6 per hour.

Case Manager

Regard Healthcare

Cummington, MA

$24 - $27/hr

Full-time

Re-posted 12 days ago

Job description

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Case Manager

Location: Cummington, MA, 01026

Position Summary

The Case Manager is a vital member of the Regard Recovery System of Care. Working under the supervision of the Senior Therapist, the Case Manager advocates for clients, addresses immediate needs, coordinates services within community resources, and helps ensure the safety and well-being of clients and their environment.

QualificationsEducation
  • High school diploma or GED required; Bachelor’s degree preferred
  • No felony or substance abuse convictions within the past five (5) years
Experience
  • If in recovery, must have a minimum of two (2) years of continuous sobriety prior to hire and active participation in a self-help program
  • At least one (1) year of experience in healthcare, preferably in mental health and/or substance use treatment
Licensure/Certification
  • None required
Knowledge, Skills, and Abilities (Required at Time of Hire)
  • Strong verbal and written communication skills in English
  • Ability to work independently and adapt to a fast-paced, changing environment
  • Compassionate and client-centered approach
  • Effective time management and organizational skills
  • Clear and professional telephone communication
Population Served

Adults

Employee Classification

Non-Exempt

Work EnvironmentEnvironmental Conditions
  • Primarily indoor, temperature-controlled setting (80–90% of time)
  • Possible exposure to:
    • Volatile or potentially violent situations
    • Airborne or bloodborne pathogens
Equipment Used
  • Computer
  • Telephone system
  • Fax and copier machines
  • Basic office equipment
Physical Demands
  • Frequent sitting (51–75%)
  • Occasional standing, walking, bending, crouching, carrying, pushing, pulling, reaching, and driving (0–50%)
  • Frequent reading (76–100%)
Lifting Requirements
  • Light (1–20 lbs): Occasional
  • Medium (21–50 lbs): Occasional
  • Heavy (51+ lbs): Occasional
Mental Demands
  • Moderate levels of stress
  • Regular collaboration with others
Safety amp; Compliance
  • Adheres to standard precautions; minimal routine exposure risk
  • Follows all infection control guidelines
  • Reports incidents and safety concerns immediately
  • Complies with all mandatory training and in-service requirements
  • Reports symptoms of illness or communicable disease to supervisor
Key Responsibilities
  • Complete case management treatment plans within 48 hours of client admission
  • Coordinate care with primary therapists and interdisciplinary teams
  • Arrange and facilitate client transportation to approved medical appointments
  • Assist clients with employment-related documentation, including disability and FMLA paperwork
  • Communicate with legal entities (e.g., probation officers, courts, judicial staff) to support informed discharge planning and reduce legal risks
  • Develop and coordinate aftercare plans based on clinical recommendations, including referrals to:
    • Intensive Outpatient Programs (IOP)
    • Psychiatrists
    • Therapists and other providers
  • Participate in daily staff meetings and weekly discharge planning meetings
  • Communicate client concerns and program issues to supervisor promptly
  • Complete and submit incident reports and other required documentation in a timely manner
  • Adhere to ethical guidelines in accordance with applicable state regulations
  • Demonstrate flexibility and adaptability in a dynamic work environment
  • Perform additional duties as assigned
Work Location

In person

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