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Contract Case Manager Jobs in Springfield, MA (NOW HIRING)

Case Manager

Hartford, CT · On-site

$56K/yr

... contract with funding agency Maintain accurate individual cases files for each registered customer JFES Case Management Expectations: Successful Elements: Build professional one-on-one working ...

Case Manager

Enfield, CT · On-site

$56K/yr

... contract with funding agency Maintain accurate individual cases files for each registered customer JFES Case Management Expectations: Successful Elements: Build professional one-on-one working ...

Case Manager

Hartford, CT · On-site

$56K/yr

... in contract with funding agency • Maintain accurate individual cases files for each registered customer JFES Case Management Expectations Successful Elements: • Build professional one-on-one ...

Case Manager

Hartford, CT · On-site

$56K/yr

... contract with funding agency Maintain accurate individual cases files for each registered customer JFES Case Management Expectations: Successful Elements: Build professional one-on-one working ...

Case Manager

Hartford, CT · On-site

$56K/yr

... contract with funding agency Maintain accurate individual cases files for each registered customer JFES Case Management Expectations Successful Elements: Build professional one-on-one working ...

Case Manager

Enfield, CT · On-site

$56K/yr

... contract with funding agency Maintain accurate individual cases files for each registered customer JFES Case Management Expectations: Successful Elements: Build professional one-on-one working ...

Case Manager

Enfield, CT · On-site

$56K/yr

... contract with funding agency Maintain accurate individual cases files for each registered customer JFES Case Management Expectations: Successful Elements: Build professional one-on-one working ...

Case Manager

Enfield, CT · On-site

$56K/yr

... contract with funding agency • Maintain accurate individual cases files for each registered customer JFES Case Management Expectations: Successful Elements: • Build professional one-on-one ...

Case Manager

Ludlow, MA

$21 - $27/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Understand commercial contract levels, exclusions, payor requirements, and recertification needs.

Case Manager

Ludlow, MA · On-site

$21 - $27/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Understand commercial contract levels, exclusions, payor requirements, and recertification needs.

Case Manager

Ludlow, MA

$21 - $27/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Understand commercial contract levels, exclusions, payor requirements, and recertification needs.

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Contract Case Manager information

See Springfield, MA salary details

$14

$24

$42

How much do contract case manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for contract case manager in Springfield, MA is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.83 per hour, depending on experience, location, and employer.

What are some typical challenges faced by Contract Case Managers, and how can they be managed successfully?

Contract Case Managers often navigate complex caseloads while ensuring compliance with diverse contractual and regulatory requirements. Common challenges include balancing the needs of multiple clients, managing detailed documentation, and coordinating care or resources across various agencies. Successful case managers use strong organizational skills, effective communication, and time management strategies to address these demands. Building positive relationships with clients and team members, as well as staying updated on relevant policies, also greatly supports success in this position.

What is a Contract Case Manager job?

A Contract Case Manager is a professional responsible for assessing, planning, coordinating, and managing client cases on a contractual basis. They often work with healthcare providers, social services, or insurance companies to ensure clients receive appropriate care and resources. Their duties may include evaluating client needs, developing care plans, and coordinating services while adhering to contractual agreements. Unlike full-time employees, they work on a temporary or project-based basis, offering flexibility for both employer and case manager.

What are the key skills and qualifications needed to thrive in the Contract Case Manager position, and why are they important?

A successful Contract Case Manager needs a solid background in case management, contract compliance, and client advocacy, often supported by a degree in social work, healthcare, or a related field. Familiarity with case management software, documentation systems, and regulatory guidelines is frequently required, and certifications like CCM (Certified Case Manager) may be preferred. Strong organizational skills, attention to detail, and the ability to communicate compassionately with diverse stakeholders are essential soft skills for this role. These competencies are vital for ensuring effective client outcomes, regulatory adherence, and smooth collaboration within interdisciplinary teams.

What are the most commonly searched types of Case Manager jobs in Springfield, MA? The most popular types of Case Manager jobs in Springfield, MA are:
What job categories do people searching Contract Case Manager jobs in Springfield, MA look for? The top searched job categories for Contract Case Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Contract Case Manager jobs? Cities near Springfield, MA with the most Contract Case Manager job openings:
Infographic showing various Contract Case Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $51,314 per year, or $24.7 per hour.

$56K/yr

Full-time

Posted 11 days ago


Job description

Job Description:

Salary: $56,000

Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Case Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
As Case Manager, you will assist individuals in becoming job-ready by addressing barriers to employment. Responsibilities include conducting assessments, developing personalized plans, and providing support with resume writing, job search, and interview preparation. The Case Manager also coordinates access to resources such as training programs and support services, ensuring clients overcome obstacles and achieve successful employment outcomes.
At the American Job Center, our team of Navigators, Case Managers, and Career Advisors come together to provide services to assist jobseekers in their career endeavors. We pride ourselves on being customer-focused and ensuring that we're helping jobseekers with clear plans that will help them achieve self-sufficiency.
Team Members on the Case Management team will be responsible for the tasks associated with the program that they are assigned based on participant need. Team Members will be trained and supported on the core expectations of the programs below, and the program and location will be based on participant needs and enrollments.
WIOA Case Management Expectations:
Successful Elements:
Implement federal and state regulations to achieve quality outcomes for their customers to achieve job ready status
Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
Provide referrals to appropriate One Stop services, business services unit, online learning centers and community service or social service agencies when needed
Encourage customers to participate in and follow through with planned activities as outlined in contract with funding agency
Maintain accurate individual cases files for each registered customer


JFES Case Management Expectations:
Successful Elements:
Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
Guide jobseekers through preparation of individual employment plans based on their specific occupational goals
Provide referrals to appropriate One Stop services, business services unit, online learning centers and community service or social service agencies when needed
Provide customers with advanced coaching on resumes, online presence, interview preparation, post interview feedback, job search techniques and sources
Maintain accurate and well-organized case notes while also ensuring timely completion of entries


Experience Requirements:
Prior experience in case management or a related field is required
Familiarity with and knowledge of social services and resources to connect clients
Excellent written and verbal communication skills
Experience working with customers of varying skills, experiences, and diverse backgrounds
Experience in a fast-paced environment and managing a case load of clients
Demonstrated proficiency in data entry with a strong attention to detail
Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint, is essential for report generation and data analysis
Education Requirements:
Bachelor's Degree

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.