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Human Services Case Manager Jobs in Springfield, MA

HELIX HUMAN SERVICES INC

Case Manager

Springfield, MA · On-site

$50K - $70K/hr

Case Manager Provide intensive case management to children and youth referred by the Department of ... Helix Human Services provides Comprehensive Foster Care (CFC), a unique program through which ...

Catholic Charities

BOOST Case Manager

Hartford, CT · On-site

$19.76/hr

POSITION SUMMARY The BOOST Case Manager is an experienced human services professional responsible for providing comprehensive case management and administrative support for the BOOST program. This ...

ServiceNet

Autism Case Manager

Northampton, MA · On-site

$20/hr

ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As a Case Manager / Autism Specialist, you will work directly with a ...

genex

Bilingual Medical Field Case Manager

Hartford, CT · On-site

$21.75 - $27.50/hr

A current, unrestricted license or certification to practice a health or human services discipline ... Pursue URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN) upon ...

Genex

Bilingual Medical Field Case Manager

Hartford, CT · On-site

$21.75 - $27.50/hr

A current, unrestricted license or certification to practice a health or human services discipline ... Pursue URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN) upon ...

genex

Bilingual Medical Field Case Manager

Hartford, CT · On-site

$21.75 - $27.50/hr

A current, unrestricted license or certification to practice a health or human services discipline ... Pursue URAC-recognized certification in case management (CCM, CDMS, CRC, CRRN or COHN) upon ...

ServiceNet

Autism Case Manager

Northampton, MA · On-site

$20/hr

ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated, and enthusiastic individuals to join our team. As a Case Manager / Autism Specialist, you will work directly with a ...

COMMUNITY RENEWAL TEAM INC

$20.98 - $24.54/hr

Case Manager - Bilingual - Level 1 DEPARTMENT: Clinical Services FLSA STATUS: Non-Exempt PAY GRADE ... Knowledge of Human Services, Criminal Justice and the Court systems is preferred. Knowledge of ...

South Middlesex Opportu

Case Manager, PDPR

Palmer, MA · On-site

$22/hr

... and Human Services. Hybrid Work Option: Hybrid work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager position is eligible to work from ...

Center for Human Development

Case Manager

Amherst, MA · On-site

$20/hr

Case Manager - Big Brothers Big Sisters of Hampshire County (BBBSHC) Program: Big Brothers Big ... Center for Human Development (CHD), Care Finds a Way. Since 1975, Big Brothers Big Sisters of ...

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All JobsHuman Services Case JobsHuman Services Case Manager JobsHuman Services Case Manager Jobs in Springfield, MA

Human Services Case Manager information

See Springfield, MA salary details

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How much do human services case manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for human services case manager in Springfield, MA is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.18 per hour, depending on experience, location, and employer.

What is a human services case manager?

Human Services Case Managers are professionals who help individuals and families access social services, resources, and support tailored to their needs. They assess clients' situations, develop care plans, coordinate services like housing, healthcare, or counseling, and monitor progress to ensure goals are met. Case managers act as advocates, connecting clients with community resources and providing ongoing support throughout the process. Their work is essential in helping people overcome challenges related to mental health, substance abuse, poverty, and family issues.

What are the key skills and qualifications needed to thrive as a human services case manager?

To thrive as a Human Services Case Manager, you need a background in social work or a related field, case management experience, and often a bachelor's degree in social sciences. Familiarity with case management software, client databases, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong interpersonal skills, active listening, and cultural sensitivity help build trust and effectively advocate for clients. These abilities ensure effective client support, resource coordination, and successful outcomes in complex social service environments.

What are some common challenges human services case managers face when working with diverse client populations?

Human Services Case Managers often encounter challenges such as language barriers, cultural differences, and varying levels of client engagement. Navigating these challenges requires strong communication skills, cultural competence, and adaptability. Case managers must also balance large caseloads, manage time effectively, and collaborate closely with other agencies or service providers to ensure clients receive comprehensive support. Continuous learning and seeking feedback from colleagues can help case managers address these challenges and deliver better outcomes for clients.

What is the difference between Human Services Case Manager vs Social Worker?

AspectHuman Services Case ManagerSocial Worker
CredentialsOften requires a bachelor's degree in human services, social work, or related fieldTypically requires a bachelor's or master's degree in social work (BSW or MSW) and licensure
Work EnvironmentCommunity agencies, healthcare facilities, schools, non-profitsHospitals, mental health clinics, government agencies, private practices
Employer & IndustryNon-profits, government programs, healthcare organizationsHealthcare, mental health, child welfare, government agencies

While both roles focus on supporting individuals in need, Human Services Case Managers primarily coordinate services and connect clients with resources, often with a bachelor's degree. Social Workers typically have advanced degrees and may provide therapy, advocacy, and case management, often working in clinical settings. Both roles are vital in the social services industry but differ in scope and qualifications.

What job categories do people searching Human Services Case Manager jobs in Springfield, MA look for?

The top searched job categories for Human Services Case Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Human Services Case Manager jobs?

Cities near Springfield, MA with the most Human Services Case Manager job openings:

Human Services Case Manager jobs near you
Infographic showing various Human Services Case Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,014 per year, or $22.1 per hour.

Case Manager

HELIX HUMAN SERVICES INC

Springfield, MA • On-site

$50K - $70K/hr

Full-time

Posted 11 days ago

Job description

Case Manager

Provide intensive case management to children and youth referred by the Department of Children and Families (DCF) to the Comprehensive Foster care program (CFC), with the goal of long-term stability and permanency. Case Manager is responsible for providing intensive case management supports to children and adolescent youth assigned to CFC foster care homes including day-to-day functioning of the home, advocacy, and crisis intervention. Participate in the screening of potential youth and preparing for their placement in the CFC program, including contact in advance with all collaterals, preparation of placement paperwork, and referrals to health /therapeutic providers in advance of placement to provide for continuity of services. Visit each assigned foster child a minimum of one time weekly. 



Helix Human Services provides Comprehensive Foster Care (CFC), a unique program through which foster families provide a home to one or two children and/or adolescents in need of more support.


Hiring Full Time / Hybrid



Qualifications

  •  Bachelor's degree with a minimum of three years relevant experience. 
  • Licensed social worker or license eligible. 
  • Valid driver’s license.
  • Ability to work cooperatively and closely with DCF and collateral agencies, must have Knowledge of Hampden County.
  • Interpersonal skills, including excellent written and verbal communication.
  • Comfortable working with diverse teams.


Competitive Salary/Comprehensive Benefit Package

Helix Human Services is an inclusive organization. LGBTQIA+ and people of color are strongly encouraged to apply!


Helix Human Services is dedicated to providing trauma-informed therapeutic and educational services to diverse children and families, building the foundation for lifelong success at home, school, and the community.