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Human Services Case Manager Jobs in Springfield, MA

Perfect Care Inc.

Case Manager

Hartford, CT · Remote

$20.50 - $26.25/hr

... with money management and provide support in obtaining and maintaining entitlements * Develop ... Bachelor's degree in Human Services, Social Work, Psychology, or related field preferred * Minimum ...

Boca Recovery Center

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department ... Clinical Services Reports to: Clinical Director Salary: Competitive, based on experience and ...

Boca Recovery Center

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department ... Clinical Services Reports to: Clinical Director Salary: Competitive, based on experience and ...

Mental Health Association, Inc.

Case Manager

Chicopee, MA · On-site

$19 - $21/hr

The Case Manager provides trauma-informed, person-centered support to individuals in substance use ... Complete initial Adult Comprehensive Assessments, updates, and service plans. * Collaborate as part ...

Enlyte

Medical Field Case Manager

Hartford, CT · On-site

$70K - $95K/yr

Company Overview At Enlyte, we combine innovative technology, clinical expertise, and human ... and services. Whether you're supporting a Fortune 500 client or a local business, developing ...

Enlyte

Medical Field Case Manager

Hartford, CT · On-site

$70K - $95K/yr

Company Overview At Enlyte, we combine innovative technology, clinical expertise, and human ... and services. Whether you're supporting a Fortune 500 client or a local business, developing ...

wheeler

Case Manager

Hartford, CT · On-site

$21/hr

POSITION SUMMARY The Contingency Management Case Manager supports client engagement and serves as a liaison between the agency and the Department of Mental Health and Addiction Services ensuring ...

Wheeler Clinic

Case Manager

Hartford, CT · On-site

$21/hr

POSITION SUMMARY The Contingency Management Case Manager supports client engagement and serves as a liaison between the agency and the Department of Mental Health and Addiction Services ensuring ...

Gándara Center

Case Manager | GARP

Springfield, MA

$24.50/hr

To work within Gándara Residential Services team model, establishing open communication, support, and accountability among workers and consumers. The case manager is accountable to the Program ...

Crawford & Company

RN Case Manager

Hartford, CT · On-site

You'll provide effective case management services in a cost-effective manner, delivering medical case management consistent with URAC standards, CMSA Standards of Practice, and Broadspire QA ...

Crawford and Company

RN Case Manager

Hartford, CT · On-site

$53K - $98K/yr

You'll provide effective case management services in a cost-effective manner, delivering medical case management consistent with URAC standards, CMSA Standards of Practice, and Broadspire QA ...

Crawford & Co

RN Case Manager

Hartford, CT · On-site

You'll provide effective case management services in a cost-effective manner, delivering medical case management consistent with URAC standards, CMSA Standards of Practice, and Broadspire QA ...

Catholic Charities

VOCA Regional Coordinator

Hartford, CT · On-site

$65K - $70K/yr

VOCA Program Supervisor - Victim Services & Case Management Join a mission-driven team providing ... Master's degree in Social Work, Counseling, Marriage and Family Therapy, or a related Human ...

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All JobsHuman Services Case JobsHuman Services Case Manager JobsHuman Services Case Manager Jobs in Springfield, MA

Human Services Case Manager information

See Springfield, MA salary details

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How much do human services case manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for human services case manager in Springfield, MA is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.18 per hour, depending on experience, location, and employer.

What are some common challenges human services case managers face when working with diverse client populations?

Human Services Case Managers often encounter challenges such as language barriers, cultural differences, and varying levels of client engagement. Navigating these challenges requires strong communication skills, cultural competence, and adaptability. Case managers must also balance large caseloads, manage time effectively, and collaborate closely with other agencies or service providers to ensure clients receive comprehensive support. Continuous learning and seeking feedback from colleagues can help case managers address these challenges and deliver better outcomes for clients.

What is a human services case manager?

Human Services Case Managers are professionals who help individuals and families access social services, resources, and support tailored to their needs. They assess clients' situations, develop care plans, coordinate services like housing, healthcare, or counseling, and monitor progress to ensure goals are met. Case managers act as advocates, connecting clients with community resources and providing ongoing support throughout the process. Their work is essential in helping people overcome challenges related to mental health, substance abuse, poverty, and family issues.

What is the difference between Human Services Case Manager vs Social Worker?

AspectHuman Services Case ManagerSocial Worker
CredentialsOften requires a bachelor's degree in human services, social work, or related fieldTypically requires a bachelor's or master's degree in social work (BSW or MSW) and licensure
Work EnvironmentCommunity agencies, healthcare facilities, schools, non-profitsHospitals, mental health clinics, government agencies, private practices
Employer & IndustryNon-profits, government programs, healthcare organizationsHealthcare, mental health, child welfare, government agencies

While both roles focus on supporting individuals in need, Human Services Case Managers primarily coordinate services and connect clients with resources, often with a bachelor's degree. Social Workers typically have advanced degrees and may provide therapy, advocacy, and case management, often working in clinical settings. Both roles are vital in the social services industry but differ in scope and qualifications.

What do human services case managers do?

Human services case managers assess clients' needs, develop service plans, and connect individuals to resources such as healthcare, housing, and social services. They often document cases, coordinate with community agencies, and monitor progress to support clients' well-being and independence.

What are the key skills and qualifications needed to thrive as a human services case manager?

To thrive as a Human Services Case Manager, you need a background in social work or a related field, case management experience, and often a bachelor's degree in social sciences. Familiarity with case management software, client databases, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong interpersonal skills, active listening, and cultural sensitivity help build trust and effectively advocate for clients. These abilities ensure effective client support, resource coordination, and successful outcomes in complex social service environments.
What job categories do people searching Human Services Case Manager jobs in Springfield, MA look for? The top searched job categories for Human Services Case Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Human Services Case Manager jobs? Cities near Springfield, MA with the most Human Services Case Manager job openings:
Human Services Case Manager jobs near you
Infographic showing various Human Services Case Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $46,014 per year, or $22.1 per hour.

Case Manager

Perfect Care Inc.

Hartford, CT • Remote

$20.50 - $26.25/hr

Part-time

Re-posted 3 hours ago

Job description

Location: Community-Based / Client Residences
Hours: Varies – Based on Client Needs and Service Plans


Job Summary:

The Community Support Professional (CSP) plays a vital role in helping individuals achieve greater independence and quality of life by providing person-centered support services. This role focuses on assisting clients in navigating various life domains such as housing, healthcare, employment, and personal development, with the goal of integrating fully into the community.


Key Duties and Responsibilities:

  • Establish and maintain professional rapport with clients, upholding strong ethical boundaries
  • Support client integration into the community by connecting them with local resources for housing, healthcare, and social inclusion
  • Maintain regular contact with clients as defined in their service plan
  • Coordinate and assist with referrals for medical care, entitlements, transportation, education, employment, legal assistance, and more
  • Assist with money management and provide support in obtaining and maintaining entitlements
  • Develop, implement, and monitor person-centered care plans throughout all stages, including intake and discharge
  • Enhance independent living skills through direct instruction, modeling, prompting, and hands-on assistance
  • Identify barriers to clients’ goals and connect them to services that address these challenges
  • Conduct regular meetings with clients to review progress, mental health stability, appointments, and discharge readiness
  • Perform routine apartment or room inspections and provide assistance in maintaining cleanliness as needed
  • Build and maintain collaborative relationships with families, natural supports, and external providers
  • Facilitate or co-facilitate psychoeducational or skill-building groups as needed
  • Attend team meetings, staff trainings, supervision, and interdisciplinary rounds
  • Support clients with completing redetermination forms, SNAP applications, and other essential documents
  • Complete and submit encounter notes within 24 hours of client interactions
  • Submit monthly summary reports by the 21st of each month


Qualifications:

  • High school diploma or GED required
  • Bachelor’s degree in Human Services, Social Work, Psychology, or related field preferred
  • Minimum of 2 years of experience in homecare or community-based human services
  • Strong communication, documentation, and organizational skills
  • Ability to work independently and as part of a team
  • Valid driver’s license and reliable transportation preferred