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Case Manager Case Manager Jobs in Springfield, MA

Case Manager

Ludlow, MA · On-site

$21 - $27/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where ...

Case Manager

Enfield, CT · On-site

$56K/yr

Then the Case Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. As Case Manager, you will assist individuals in becoming job-ready by ...

This role is ideal for a seasoned Case Manager with a background in developmental services who is passionate about delivering high-quality, person-centered care for individuals with developmental ...

This role is ideal for a seasoned Case Manager with a background in developmental services who is passionate about delivering high-quality, person-centered care for individuals with developmental ...

Case Manager

Chicopee, MA · On-site

$22 - $24/hr

This role is ideal for a seasoned Case Manager with a background in developmental services who is passionate about delivering high-quality, person-centered care for individuals with developmental ...

Case Manager

Agawam, MA · On-site

$22 - $28/hr

Case Manager - Substance Use Disorder (SUD) Treatment Location: Agawam, MA (New Facility - Startup Phase) Schedule: Full-Time and Part-Time Opportunities Available Pay Rate: $22 - $28 per hour About ...

Case Manager

Hartford, CT · Remote

$20.25 - $26/hr

Case Manager page is loaded## Case Managerlocations: Remote, CT: Remote, MT: Remote, MI: Remote, MA: Remote, RItime type: Full timeposted on: Posted 3 Days Agojob requisition id: R4129We strive to ...

```html Case Manager Location: Cummington, MA, 01026 Position Summary The Case Manager is a vital member of the Regard Recovery System of Care. Working under the supervision of the Senior Therapist, the ...

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Case Manager Case Manager information

See Springfield, MA salary details

$14

$22

$32

How much do case manager case manager jobs pay per hour?

As of May 29, 2026, the average hourly pay for case manager case manager in Springfield, MA is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $24.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and relevant licensure. Familiarity with case management software, electronic health records (EHRs), and community resource databases is typically required. Strong organizational, communication, and problem-solving skills help you build rapport, advocate effectively, and navigate complex client needs. These competencies ensure clients receive coordinated, comprehensive support, leading to better outcomes and efficient service delivery.

What are some common challenges case managers face when coordinating care across multiple service providers?

Case managers often encounter challenges such as communication gaps between healthcare providers, social services, and clients, which can lead to delays or inconsistencies in care. They must frequently navigate differing protocols, confidentiality requirements, and organizational priorities while ensuring the client's needs remain at the center. Building strong collaborative relationships and maintaining clear documentation are essential to overcoming these hurdles and ensuring clients receive comprehensive, coordinated support.

What are case managers?

Case managers are professionals who coordinate care and support services for clients in various settings such as healthcare, social services, or legal systems. Their main role is to assess clients' needs, develop care plans, connect them with resources, and monitor their progress to ensure they receive appropriate support. Case managers often work with individuals facing complex challenges, such as chronic illness, mental health issues, or social and financial difficulties. They act as advocates, helping clients navigate systems and access services that improve their quality of life.

What is the difference between Case Manager Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
CredentialsCertifications like CCM or CMC often preferredLicensure (LCSW, LISW, LSW) typically required
Work EnvironmentHealthcare, insurance, community programsHospitals, mental health clinics, social service agencies
Employer & IndustryHealthcare providers, insurance companies, community organizationsGovernment agencies, hospitals, nonprofit organizations
Common Search & ComparisonOften compared for client advocacy and care coordination rolesCompared for counseling, therapy, and social support services

While both roles focus on supporting clients, Case Managers primarily coordinate care and manage services, often in healthcare or insurance settings. Social Workers provide counseling, advocacy, and emotional support, typically requiring licensure. Understanding these differences helps job seekers find the right role based on credentials, work environment, and career goals.

What are popular job titles related to Case Manager Case Manager jobs in Springfield, MA? For Case Manager Case Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Case Manager Case Manager jobs in Springfield, MA look for? The top searched job categories for Case Manager Case Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Case Manager Case Manager jobs? Cities near Springfield, MA with the most Case Manager Case Manager job openings:

$56K/yr

Full-time

Posted 15 hours ago


Job description

Job Description:

Salary: $56,000

Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Case Manager position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
As Case Manager, you will assist individuals in becoming job-ready by addressing barriers to employment. Responsibilities include conducting assessments, developing personalized plans, and providing support with resume writing, job search, and interview preparation. The Case Manager also coordinates access to resources such as training programs and support services, ensuring clients overcome obstacles and achieve successful employment outcomes.
At the American Job Center, our team of Navigators, Case Managers, and Career Advisors come together to provide services to assist jobseekers in their career endeavors. We pride ourselves on being customer-focused and ensuring that we're helping jobseekers with clear plans that will help them achieve self-sufficiency.
Team Members on the Case Management team will be responsible for the tasks associated with the program that they are assigned based on participant need. Team Members will be trained and supported on the core expectations of the programs below, and the program and location will be based on participant needs and enrollments.
WIOA Case Management Expectations:
Successful Elements:
Implement federal and state regulations to achieve quality outcomes for their customers to achieve job ready status
Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
Provide referrals to appropriate One Stop services, business services unit, online learning centers and community service or social service agencies when needed
Encourage customers to participate in and follow through with planned activities as outlined in contract with funding agency
Maintain accurate individual cases files for each registered customer


JFES Case Management Expectations:
Successful Elements:
Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
Guide jobseekers through preparation of individual employment plans based on their specific occupational goals
Provide referrals to appropriate One Stop services, business services unit, online learning centers and community service or social service agencies when needed
Provide customers with advanced coaching on resumes, online presence, interview preparation, post interview feedback, job search techniques and sources
Maintain accurate and well-organized case notes while also ensuring timely completion of entries


Experience Requirements:
Prior experience in case management or a related field is required
Familiarity with and knowledge of social services and resources to connect clients
Excellent written and verbal communication skills
Experience working with customers of varying skills, experiences, and diverse backgrounds
Experience in a fast-paced environment and managing a case load of clients
Demonstrated proficiency in data entry with a strong attention to detail
Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint, is essential for report generation and data analysis
Education Requirements:
Bachelor's Degree

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.