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Fmla Case Manager Jobs in Springfield, MA (NOW HIRING)

Case Manager Absence Support

Amherst, MA ยท On-site

$19.75 - $25.25/hr

Administers leave programs including FMLA, Massachusetts PFML, Workers' Compensation, parental ... case management. Supports return-to-work and fitness-for-duty processes. Interprets and applies ...

```html Case Manager Location: Cummington, MA, 01026 Position Summary The Case Manager is a vital ... and FMLA paperwork * Communicate with legal entities (e.g., probation officers, courts, judicial ...

Client Care Coordinator

Springfield, MA ยท On-site

$18 - $23.50/hr

The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes. Key Responsibilities Aftercare & Discharge Planning

Client Care Coordinator

Springfield, MA ยท On-site

$18 - $23.50/hr

The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes. Key ResponsibilitiesAftercare & Discharge Planning

Client Care Coordinator

Springfield, MA ยท On-site

$18 - $23.50/hr

The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes. Key ResponsibilitiesAftercare & Discharge Planning

Field Property Adjuster - CT

Hartford, CT ยท On-site

$65K - $98K/yr

... Thinking, Case Management, Documentations, Field Operations, Homeowners Claims, Homeowners ... To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family ...

... key management meetings including: operations meetings, MIS/EMR, and medical case coordination ... Family Medical Leave Act (FMLA) A means for eligible employees to balance work and family ...

... vendor case management * Manage day-to-day benefits vendor relationships, ensuring strong ... Working knowledge of benefits-related regulations and governance (e.g., ERISA, HIPAA, COBRA, FMLA ...

Fmla Case Manager information

See Springfield, MA salary details

$19

$47

$79

How much do fmla case manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for fmla case manager in Springfield, MA is $47.37, according to ZipRecruiter salary data. Most workers in this role earn between $35.19 and $57.26 per hour, depending on experience, location, and employer.

What is an FMLA Case Manager?

An FMLA Case Manager is a professional responsible for overseeing and managing employee leaves under the Family and Medical Leave Act (FMLA). They ensure that both employers and employees comply with federal regulations regarding time off for medical or family reasons. Their duties include reviewing documentation, communicating with employees and healthcare providers, tracking leave usage, and maintaining confidential records. FMLA Case Managers help facilitate a smooth leave process while ensuring that all legal requirements are met.

What are the key skills and qualifications needed to thrive as an FMLA Case Manager, and why are they important?

To thrive as an FMLA Case Manager, you need knowledge of FMLA regulations, case management experience, and a background in human resources or a related field. Familiarity with HRIS platforms, case tracking software, and compliance documentation systems is typically required. Strong attention to detail, effective communication, and problem-solving skills help navigate complex leave cases and support employees. These abilities are crucial for ensuring legal compliance, minimizing risk, and delivering a seamless leave management process.

What are some common challenges FMLA Case Managers face when coordinating employee leave requests?

FMLA Case Managers often encounter challenges such as managing complex documentation requirements, ensuring compliance with federal and state regulations, and balancing multiple cases simultaneously. They must communicate effectively with both employees and management to clarify leave eligibility and timelines while maintaining confidentiality. Staying organized and up-to-date with changing regulations is essential to prevent errors and support both employer and employee needs efficiently.

What is the difference between Fmla Case Manager vs Disability Case Manager?

AspectFmla Case ManagerDisability Case Manager
CredentialsTypically requires healthcare or social work background, certifications varyOften requires nursing, social work, or rehabilitation counseling credentials
Work EnvironmentOffice-based, healthcare or insurance settingsHealthcare facilities, insurance companies, or rehabilitation centers
Employer & IndustryHospitals, insurance companies, HR departmentsInsurance providers, healthcare organizations, government agencies

Both roles involve managing employee or patient cases, but Fmla Case Managers focus on leave management under the Family and Medical Leave Act, while Disability Case Managers handle long-term disability claims and benefits. They share similar credentials and work environments, often within healthcare or insurance sectors, but serve different purposes in employee health and benefits management.

What job categories do people searching Fmla Case Manager jobs in Springfield, MA look for? The top searched job categories for Fmla Case Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Fmla Case Manager jobs? Cities near Springfield, MA with the most Fmla Case Manager job openings:
Infographic showing various Fmla Case Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $98,523 per year, or $47.4 per hour.

Case Manager Absence Support

UMass Amherst

Amherst, MA โ€ข On-site

$19.75 - $25.25/hr

Other

Posted 8 days ago


Job description

Title: Case Manager Absence Support

Executive Area: Human Resources

College/School/MBU: Human Resources

Department: Human Resources

Work Location: Amherst

Schedule: Full Time

Work Arrangement:Remote

Job Summary

The Case Manager, Absence Support is responsible for administering employee leave programs and providing guidance regarding leave eligibility, benefits, and return-to-work processes. The position manages leave cases from intake through resolution and serves as a subject matter resource on federal and state leave laws, workers' compensation, and University leave programs.
The Case Manager partners with employees, supervisors, HR Business Partners, benefits staff, and third-party administrators to ensure consistent, compliant, and employee-centered leave administration.

Essential Functions

Serves as the primary resource for employees, supervisors, and HR partners regarding leave of absence programs and related processes.
Administers leave programs including FMLA, Massachusetts PFML, Workers' Compensation, parental leave, military leave, and other University leave programs.
Manages leave cases from intake through return-to-work, ensuring timely and compliant administration.
Reviews medical certifications and supporting documentation to determine eligibility and appropriate leave designation.
Communicates leave rights, responsibilities, timelines, and documentation requirements to employees and departments.
Coordinates with employees, departments, healthcare providers, and third-party administrators regarding leave administration and case management.
Supports return-to-work and fitness-for-duty processes.
Interprets and applies FMLA, PFML, Workers' Compensation laws, collective bargaining agreements, and University policies.
Maintains accurate and complete case documentation within HR systems.
Provides consultation and training to HR partners and department leaders regarding leave administration and compliance requirements.
Identifies trends, risks, and opportunities for operational improvement within absence management programs.
Maintains the highest standards of confidentiality, professionalism, and customer service.

Other Functions

Monitors regulatory developments affecting leave administration.
Assists with leave reporting, metrics, and compliance audits.
Participates in HR initiatives related to employee well-being, attendance, and workforce support.
Performs other duties as assigned.

Minimum Qualifications

Bachelor's degree and (3) three years of progressively responsible experience in leave administration, benefits administration, human resources, workers' compensation, disability management, or a related field; or equivalent combination of education and experience.
Working knowledge of FMLA, PFML, Workers' Compensation, and related leave laws.
Demonstrated ability to independently manage complex leave cases.
Strong analytical, organizational, and customer service skills.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office and HR information systems.

Preferred Qualifications

Experience administering FMLA, PFML, and Workers' Compensation programs.
Experience in higher education or a unionized environment.
Professional certification such as SHRM-CP, PHR, CLMS, or related credential.

Working Conditions

Work is performed in a standard office or indoor university environment and involves minimal physical exertion.

Work Schedule and Work Arrangement

Monday-Friday, 8:30 AM-5:00 PM, Eastern Time (ET)

This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position is non-unit, it is subject to the terms and conditions of the University of Massachusetts Board of Trustees Non-Unit (Professional/or Classified) Employee Personnel Policy.

Salary Information

Pay Grade:PSSAP Grade 26

Click here to view the Professional Staff Hiring Ranges

Special Instructions for Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.