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Fmla Case Manager Jobs in Springfield, MA (NOW HIRING)

```html Case Manager Location: Cummington, MA, 01026 Position Summary The Case Manager is a vital ... and FMLA paperwork * Communicate with legal entities (e.g., probation officers, courts, judicial ...

... Thinking, Case Management, Documentations, Field Operations, Homeowners Claims, Homeowners ... To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family ...

Field Property Adjuster

Hartford, CT · On-site

$65K - $98K/yr

... Case Management, Field Operations, Homeowners Claims, Homeowners Insurance Claims, Negotiation ... To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family ...

... key management meetings including: operations meetings, MIS/EMR, and medical case coordination ... Family Medical Leave Act (FMLA) A means for eligible employees to balance work and family ...

... vendor case management * Manage day-to-day benefits vendor relationships, ensuring strong ... Working knowledge of benefits-related regulations and governance (e.g., ERISA, HIPAA, COBRA, FMLA ...

Fmla Case Manager information

See Springfield, MA salary details

$19

$47

$79

How much do fmla case manager jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for fmla case manager in Springfield, MA is $47.37, according to ZipRecruiter salary data. Most workers in this role earn between $35.19 and $57.26 per hour, depending on experience, location, and employer.

What is an FMLA Case Manager?

An FMLA Case Manager is a professional responsible for overseeing and managing employee leaves under the Family and Medical Leave Act (FMLA). They ensure that both employers and employees comply with federal regulations regarding time off for medical or family reasons. Their duties include reviewing documentation, communicating with employees and healthcare providers, tracking leave usage, and maintaining confidential records. FMLA Case Managers help facilitate a smooth leave process while ensuring that all legal requirements are met.

What are the key skills and qualifications needed to thrive as an FMLA Case Manager, and why are they important?

To thrive as an FMLA Case Manager, you need knowledge of FMLA regulations, case management experience, and a background in human resources or a related field. Familiarity with HRIS platforms, case tracking software, and compliance documentation systems is typically required. Strong attention to detail, effective communication, and problem-solving skills help navigate complex leave cases and support employees. These abilities are crucial for ensuring legal compliance, minimizing risk, and delivering a seamless leave management process.

What are some common challenges FMLA Case Managers face when coordinating employee leave requests?

FMLA Case Managers often encounter challenges such as managing complex documentation requirements, ensuring compliance with federal and state regulations, and balancing multiple cases simultaneously. They must communicate effectively with both employees and management to clarify leave eligibility and timelines while maintaining confidentiality. Staying organized and up-to-date with changing regulations is essential to prevent errors and support both employer and employee needs efficiently.

What is the difference between Fmla Case Manager vs Disability Case Manager?

AspectFmla Case ManagerDisability Case Manager
CredentialsTypically requires healthcare or social work background, certifications varyOften requires nursing, social work, or rehabilitation counseling credentials
Work EnvironmentOffice-based, healthcare or insurance settingsHealthcare facilities, insurance companies, or rehabilitation centers
Employer & IndustryHospitals, insurance companies, HR departmentsInsurance providers, healthcare organizations, government agencies

Both roles involve managing employee or patient cases, but Fmla Case Managers focus on leave management under the Family and Medical Leave Act, while Disability Case Managers handle long-term disability claims and benefits. They share similar credentials and work environments, often within healthcare or insurance sectors, but serve different purposes in employee health and benefits management.

What job categories do people searching Fmla Case Manager jobs in Springfield, MA look for? The top searched job categories for Fmla Case Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Fmla Case Manager jobs? Cities near Springfield, MA with the most Fmla Case Manager job openings:
Infographic showing various Fmla Case Manager job openings in Springfield, MA as of June 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $98,523 per year, or $47.4 per hour.

$24 - $27/hr

Full-time

Posted 4 days ago


Job description

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Case Manager

Location: Cummington, MA, 01026

Position Summary

The Case Manager is a vital member of the Regard Recovery System of Care. Working under the supervision of the Senior Therapist, the Case Manager advocates for clients, addresses immediate needs, coordinates services within community resources, and helps ensure the safety and well-being of clients and their environment.

QualificationsEducation
  • High school diploma or GED required; Bachelor’s degree preferred
  • No felony or substance abuse convictions within the past five (5) years
Experience
  • If in recovery, must have a minimum of two (2) years of continuous sobriety prior to hire and active participation in a self-help program
  • At least one (1) year of experience in healthcare, preferably in mental health and/or substance use treatment
Licensure/Certification
  • None required
Knowledge, Skills, and Abilities (Required at Time of Hire)
  • Strong verbal and written communication skills in English
  • Ability to work independently and adapt to a fast-paced, changing environment
  • Compassionate and client-centered approach
  • Effective time management and organizational skills
  • Clear and professional telephone communication
Population Served

Adults

Employee Classification

Non-Exempt

Work EnvironmentEnvironmental Conditions
  • Primarily indoor, temperature-controlled setting (80–90% of time)
  • Possible exposure to:
    • Volatile or potentially violent situations
    • Airborne or bloodborne pathogens
Equipment Used
  • Computer
  • Telephone system
  • Fax and copier machines
  • Basic office equipment
Physical Demands
  • Frequent sitting (51–75%)
  • Occasional standing, walking, bending, crouching, carrying, pushing, pulling, reaching, and driving (0–50%)
  • Frequent reading (76–100%)
Lifting Requirements
  • Light (1–20 lbs): Occasional
  • Medium (21–50 lbs): Occasional
  • Heavy (51+ lbs): Occasional
Mental Demands
  • Moderate levels of stress
  • Regular collaboration with others
Safety amp; Compliance
  • Adheres to standard precautions; minimal routine exposure risk
  • Follows all infection control guidelines
  • Reports incidents and safety concerns immediately
  • Complies with all mandatory training and in-service requirements
  • Reports symptoms of illness or communicable disease to supervisor
Key Responsibilities
  • Complete case management treatment plans within 48 hours of client admission
  • Coordinate care with primary therapists and interdisciplinary teams
  • Arrange and facilitate client transportation to approved medical appointments
  • Assist clients with employment-related documentation, including disability and FMLA paperwork
  • Communicate with legal entities (e.g., probation officers, courts, judicial staff) to support informed discharge planning and reduce legal risks
  • Develop and coordinate aftercare plans based on clinical recommendations, including referrals to:
    • Intensive Outpatient Programs (IOP)
    • Psychiatrists
    • Therapists and other providers
  • Participate in daily staff meetings and weekly discharge planning meetings
  • Communicate client concerns and program issues to supervisor promptly
  • Complete and submit incident reports and other required documentation in a timely manner
  • Adhere to ethical guidelines in accordance with applicable state regulations
  • Demonstrate flexibility and adaptability in a dynamic work environment
  • Perform additional duties as assigned
Work Location

In person

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