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Case Manager Case Manager Jobs in Springfield, MA

UMass Amherst

Case Manager Absence Support

Amherst, MA · On-site

$19.75 - $25.25/hr

Case Manager Absence Support Executive Area: Human Resources College/School/MBU: Human Resources Department: Human Resources Work Location: Amherst Schedule: Full Time Work Arrangement: Remote Job ...

Baystate Health

RN Case Manager

Springfield, MA · On-site

RN Case Manager Full Time - 40 Hours The Hospital Case Manager is a registered nurse responsible for the coordination of clinical care, quality, and financial outcomes of a designated population of ...

Gandara

Case Manager | Los Campeones

Chicopee, MA · On-site

$24.50/hr

Case Manager Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within Gándara Residential Services team model, establishing ...

Genex

Bilingual Medical Field Case Manager

Hartford, CT · On-site

$21.75 - $27.50/hr

We are currently seeking a Bilingual (English/Spanish-speaking) Medical Nurse Case Manager (RN). Responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled ...

genex

Bilingual Medical Field Case Manager

Hartford, CT

$21.75 - $27.50/hr

We are currently seeking a Bilingual (English/Spanish-speaking) Medical Nurse Case Manager (RN). Responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled ...

Perfect Care Inc.

Case Manager

Hartford, CT · Remote

$20.50 - $26.25/hr

Coordinate and assist with referrals for medical care, entitlements, transportation, education, employment, legal assistance, and more * Assist with money management and provide support in obtaining ...

genex

Bilingual Medical Field Case Manager

Hartford, CT · On-site

$21.75 - $27.50/hr

We are currently seeking a Bilingual (English/Spanish-speaking) Medical Nurse Case Manager (RN). Responsible for assessment, planning, coordination, implementation and evaluation of injured/disabled ...

Mission Hospital

RN - Case Manager

Springfield, MA · On-site

$2.0K/wk

Details Client Name Mercy Medical Center Job Type Travel Offering Nursing Profession RN Specialty Case Manager Job ID 37558940 Job Title RN - Case Manager Weekly Pay $2076.0 Shift Details Shift 8a-4p ...

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How much do case manager case manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for case manager case manager in Springfield, MA is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $24.66 per hour, depending on experience, location, and employer.

What is the difference between Case Manager Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
CredentialsCertifications like CCM or CMC often preferredLicensure (LCSW, LISW, LSW) typically required
Work EnvironmentHealthcare, insurance, community programsHospitals, mental health clinics, social service agencies
Employer & IndustryHealthcare providers, insurance companies, community organizationsGovernment agencies, hospitals, nonprofit organizations
Common Search & ComparisonOften compared for client advocacy and care coordination rolesCompared for counseling, therapy, and social support services

While both roles focus on supporting clients, Case Managers primarily coordinate care and manage services, often in healthcare or insurance settings. Social Workers provide counseling, advocacy, and emotional support, typically requiring licensure. Understanding these differences helps job seekers find the right role based on credentials, work environment, and career goals.

Is a case manager a hard job?

A case manager role can be demanding as it involves managing multiple clients, coordinating services, and handling complex situations. The job often requires strong communication, organizational skills, and emotional resilience, especially when working with vulnerable populations or under tight deadlines.

What are the top 3 qualities a case manager should have?

A case manager should possess strong communication skills to effectively coordinate services and advocate for clients, organizational skills to manage multiple cases efficiently, and empathy to understand clients' needs and build trust. These qualities are essential for providing comprehensive support and ensuring positive outcomes in case management roles.

What qualifications do you need for a case manager?

A case manager typically needs a high school diploma or equivalent, with many roles requiring a bachelor's degree in social work, healthcare, or a related field. Relevant skills include strong communication, organization, and problem-solving abilities, and some positions may require certification or licensure depending on the industry or setting.

What type of case manager makes the most money?

In the case management field, healthcare case managers, especially those working in specialized areas like oncology or with insurance companies, tend to earn higher salaries. Senior or managerial roles, such as case management directors or program managers, also typically have higher pay due to increased responsibilities and experience. Certifications like Certified Case Manager (CCM) can further enhance earning potential.

What job categories do people searching Case Manager Case Manager jobs in Springfield, MA look for?

The top searched job categories for Case Manager Case Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Case Manager Case Manager jobs?

Cities near Springfield, MA with the most Case Manager Case Manager job openings:

Case Manager Case Manager jobs near you

Case Manager Absence Support

UMass Amherst

Amherst, MA • On-site

$19.75 - $25.25/hr

Other

Posted 29 days ago

Job description

Title: Case Manager Absence Support

Executive Area: Human Resources

College/School/MBU: Human Resources

Department: Human Resources

Work Location: Amherst

Schedule: Full Time

Work Arrangement:Remote

Job Summary

The Case Manager, Absence Support is responsible for administering employee leave programs and providing guidance regarding leave eligibility, benefits, and return-to-work processes. The position manages leave cases from intake through resolution and serves as a subject matter resource on federal and state leave laws, workers' compensation, and University leave programs.
The Case Manager partners with employees, supervisors, HR Business Partners, benefits staff, and third-party administrators to ensure consistent, compliant, and employee-centered leave administration.

Essential Functions

Serves as the primary resource for employees, supervisors, and HR partners regarding leave of absence programs and related processes.
Administers leave programs including FMLA, Massachusetts PFML, Workers' Compensation, parental leave, military leave, and other University leave programs.
Manages leave cases from intake through return-to-work, ensuring timely and compliant administration.
Reviews medical certifications and supporting documentation to determine eligibility and appropriate leave designation.
Communicates leave rights, responsibilities, timelines, and documentation requirements to employees and departments.
Coordinates with employees, departments, healthcare providers, and third-party administrators regarding leave administration and case management.
Supports return-to-work and fitness-for-duty processes.
Interprets and applies FMLA, PFML, Workers' Compensation laws, collective bargaining agreements, and University policies.
Maintains accurate and complete case documentation within HR systems.
Provides consultation and training to HR partners and department leaders regarding leave administration and compliance requirements.
Identifies trends, risks, and opportunities for operational improvement within absence management programs.
Maintains the highest standards of confidentiality, professionalism, and customer service.

Other Functions

Monitors regulatory developments affecting leave administration.
Assists with leave reporting, metrics, and compliance audits.
Participates in HR initiatives related to employee well-being, attendance, and workforce support.
Performs other duties as assigned.

Minimum Qualifications

Bachelor's degree and (3) three years of progressively responsible experience in leave administration, benefits administration, human resources, workers' compensation, disability management, or a related field; or equivalent combination of education and experience.
Working knowledge of FMLA, PFML, Workers' Compensation, and related leave laws.
Demonstrated ability to independently manage complex leave cases.
Strong analytical, organizational, and customer service skills.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office and HR information systems.

Preferred Qualifications

Experience administering FMLA, PFML, and Workers' Compensation programs.
Experience in higher education or a unionized environment.
Professional certification such as SHRM-CP, PHR, CLMS, or related credential.

Working Conditions

Work is performed in a standard office or indoor university environment and involves minimal physical exertion.

Work Schedule and Work Arrangement

Monday-Friday, 8:30 AM-5:00 PM, Eastern Time (ET)

This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position is non-unit, it is subject to the terms and conditions of the University of Massachusetts Board of Trustees Non-Unit (Professional/or Classified) Employee Personnel Policy.

Salary Information

Pay Grade:PSSAP Grade 26

Click here to view the Professional Staff Hiring Ranges

Special Instructions for Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

This position will remain open for the time period required by any applicable collective bargaining agreement and will continue until a suitable candidate pool is identified. Interested applicants are strongly encouraged to apply early.

Apply