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Case Manager Counselor Jobs in Springfield, MA (NOW HIRING)

Encompass Health

Case Manager

Ludlow, MA · On-site

$21 - $27/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Rehabilitation Counseling). * If licensure is required for one's discipline within the state ...

Boca Recovery Center

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

Contribute to treatment planning discussions and collaborate with counselors and case managers. Client Engagement & Program Participation * Encourage consistent group attendance and active ...

Boca Recovery Center

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

Contribute to treatment planning discussions and collaborate with counselors and case managers. Client Engagement & Program Participation * Encourage consistent group attendance and active ...

Boca Recovery Center

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

Contribute to treatment planning discussions and collaborate with counselors and case managers. Client Engagement & Program Participation * Encourage consistent group attendance and active ...

Crisp Recruit

Case Manager

Hartford, CT

$20.25 - $26/hr

Handle phone calls and correspondence with clients, opposing counsel, courts, and experts. Provide ... Case Management: Oversee summons and complaints tracking, liaise with marshals, and ensure timely ...

Insight Global

Housing Case Manager

Hartford, CT · On-site

$20 - $22/hr

Housing Case Managers assist project-based and scattered-site tenant-clients by providing services and referrals for a variety of needs including general assistance, substance abuse counseling ...

Catholic Charities

VOCA Case Manager

Hartford, CT · On-site

$50K/yr

This role provides case management services to clients to empower them and improve their self ... Employee Assistance Program (EAP) - Free and confidential counseling for employee and immediate ...

wheeler

Case Manager

Hartford, CT · On-site

$21/hr

Access free and confidential counseling through our Employee Assistance Program (EAP) ESSENTIAL ... Provides individual case management sessions to increase the probability of service completion ...

Regard Healthcare

Case Manager

Cummington, MA · On-site

$24 - $27/hr

```html Case Manager Location: Cummington, MA, 01026 Position Summary The Case Manager is a vital member of the Regard Recovery System of Care. Working under the supervision of the Senior Therapist, the ...

Wheeler Clinic

Case Manager

Hartford, CT · On-site

$21/hr

Access free and confidential counseling through our Employee Assistance Program (EAP) ESSENTIAL ... Provides individual case management sessions to increase the probability of service completion ...

Trinity Health

RN Case Manager, VNA

Northampton, MA · On-site

$2.7K/wk

The RN case manager ensures services comply with the State Nurse Practice Act and professional ... Promotes and maintains the health of individuals through direct care, teaching, counseling, and ...

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All JobsCase Counselor JobsCase Manager Counselor JobsCase Manager Counselor Jobs in Springfield, MA

Case Manager Counselor information

See Springfield, MA salary details

$14

$23

$36

How much do case manager counselor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for case manager counselor in Springfield, MA is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $25.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by case manager counselors when supporting clients, and how can they be addressed?

Case Manager Counselors often encounter challenges such as managing heavy caseloads, addressing complex client needs, and navigating limited community resources. Effective time management, strong organizational skills, and consistent communication with clients and multidisciplinary teams can help mitigate these challenges. Building a robust network of community partners and participating in regular training also empowers counselors to provide comprehensive support and adapt to evolving client situations.

What are the key skills and qualifications needed to thrive as a case manager counselor?

To thrive as a Case Manager Counselor, you need a background in social work, counseling, or psychology, often supported by a relevant bachelor's or master's degree and, in some cases, state licensure. Familiarity with case management software, documentation systems, and knowledge of community resources are typically required. Strong interpersonal skills, active listening, empathy, and problem-solving abilities help build trust and effectively support clients. These skills and qualifications are crucial for coordinating comprehensive care plans, advocating for clients, and achieving positive outcomes in complex social service environments.

What is the difference between Case Manager Counselor vs Social Worker?

AspectCase Manager CounselorSocial Worker
CredentialsOften requires a bachelor's or master's degree in counseling, psychology, or social work; licensure may be neededTypically requires a bachelor's or master's degree in social work (BSW or MSW); licensure is usually required
Work EnvironmentHealthcare facilities, community agencies, mental health clinicsHospitals, schools, government agencies, community organizations
Employer & IndustryHealthcare providers, mental health organizations, social service agenciesPublic and private social service agencies, healthcare, education

While both roles involve supporting clients and coordinating services, Case Manager Counselors focus more on counseling and mental health support, whereas Social Workers often handle broader social issues, advocacy, and resource connection. Understanding these differences helps in choosing the right career path or job search focus.

What does a case manager counselor do?

A Case Manager Counselor works with clients to assess their needs, develop treatment or service plans, and connect them with appropriate resources and support. They help clients navigate complex systems, such as healthcare, social services, or legal assistance, providing guidance and advocacy throughout the process. Case Manager Counselors often monitor progress, coordinate with other professionals, and adjust plans as needed to ensure clients achieve their goals.

What are popular job titles related to Case Manager Counselor jobs in Springfield, MA?

For Case Manager Counselor jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Case Manager Counselor jobs in Springfield, MA look for?

The top searched job categories for Case Manager Counselor jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Case Manager Counselor jobs?

Cities near Springfield, MA with the most Case Manager Counselor job openings:

Case Manager Counselor jobs near you
Infographic showing various Case Manager Counselor job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,094 per year, or $23.6 per hour.

Counselor-Case Manager

Behavioral Health Network, Inc.

Springfield, MA • On-site

$22.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Counselor-Case Manager to join our Opportunity House team and help advance our mission of empowering people to live healthier, more fulfilling lives.
What We Offer:
  • Purpose-Driven Work - Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
  • Professional Growth - Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
  • Supportive Team Culture - Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
  • Stability & Opportunity - Build your career with a well-established organization serving Western Massachusetts since 1938.
  • Comprehensive Benefits - Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
  • Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:
  • Providing guidance and direct counseling for individuals served.
  • Supporting individuals' growth, independence, and safety.
  • Developing and facilitating treatment plans and diverse psycho-educational groups.
  • Providing crisis intervention and emergency services, when needed.
  • Assisting individuals with aftercare planning by providing referrals and access to appropriate agencies
  • Providing transportation for individuals, as needed.
  • Completing program specific documentation such as incident reports and progress notes
  • Working as a collaborative team to deliver high-quality, sound clinical treatment.
  • Growing through ongoing training and firsthand experience to enhance skills and provide additional employment opportunities.

At the Opportunity House, Behavioral Health Network provides a structured setting for men 18 year of age and older to progress from early recovery to a productive community living environment. Our 24-hour long-term residential program assists individuals using a variety of services, including counseling, case management, education and pre-vocational services, and family reunification.
Who You Are:
  • Commitment to empowerment and growth, human rights, and community integration for individuals served.
  • High School Diploma or G.E.D. equivalent (required).
  • LADCI or LADCII or equivalent (preferred).
  • At least 1-2 years of experience in human services (required).
  • At least one year of experience working in substance treatment environment (required).
  • Familiarity with Internet, word processing and email systems.
  • Working knowledge of DPH Bureau of Substance Abuse regulations.
  • Valid Driver's License & car available for work purposes (required).

We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values-Humanity, Empowerment, Accountability, Respect, and Teamwork-guide how we lead, serve, and support one another. If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.
BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Available Schedules:
Full Time: Tuesday-Saturday, 11:00am-7:30pm
Pay Rate/Range:
$22.50/hr
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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