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Case Manager Counselor Jobs in Springfield, MA (NOW HIRING)

Mental Health Association, Inc.

Case Manager

Chicopee, MA · On-site

$19 - $21/hr

The Case Manager provides trauma-informed, person-centered support to individuals in substance use and/or mental health recovery who have a history of homelessness. This role involves assisting ...

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All JobsCase Counselor JobsCase Manager Counselor JobsCase Manager Counselor Jobs in Springfield, MA

Case Manager Counselor information

See Springfield, MA salary details

$14

$23

$36

How much do case manager counselor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for case manager counselor in Springfield, MA is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $25.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by case manager counselors when supporting clients, and how can they be addressed?

Case Manager Counselors often encounter challenges such as managing heavy caseloads, addressing complex client needs, and navigating limited community resources. Effective time management, strong organizational skills, and consistent communication with clients and multidisciplinary teams can help mitigate these challenges. Building a robust network of community partners and participating in regular training also empowers counselors to provide comprehensive support and adapt to evolving client situations.

What are the key skills and qualifications needed to thrive as a case manager counselor?

To thrive as a Case Manager Counselor, you need a background in social work, counseling, or psychology, often supported by a relevant bachelor's or master's degree and, in some cases, state licensure. Familiarity with case management software, documentation systems, and knowledge of community resources are typically required. Strong interpersonal skills, active listening, empathy, and problem-solving abilities help build trust and effectively support clients. These skills and qualifications are crucial for coordinating comprehensive care plans, advocating for clients, and achieving positive outcomes in complex social service environments.

What is the difference between Case Manager Counselor vs Social Worker?

AspectCase Manager CounselorSocial Worker
CredentialsOften requires a bachelor's or master's degree in counseling, psychology, or social work; licensure may be neededTypically requires a bachelor's or master's degree in social work (BSW or MSW); licensure is usually required
Work EnvironmentHealthcare facilities, community agencies, mental health clinicsHospitals, schools, government agencies, community organizations
Employer & IndustryHealthcare providers, mental health organizations, social service agenciesPublic and private social service agencies, healthcare, education

While both roles involve supporting clients and coordinating services, Case Manager Counselors focus more on counseling and mental health support, whereas Social Workers often handle broader social issues, advocacy, and resource connection. Understanding these differences helps in choosing the right career path or job search focus.

What does a case manager counselor do?

A Case Manager Counselor works with clients to assess their needs, develop treatment or service plans, and connect them with appropriate resources and support. They help clients navigate complex systems, such as healthcare, social services, or legal assistance, providing guidance and advocacy throughout the process. Case Manager Counselors often monitor progress, coordinate with other professionals, and adjust plans as needed to ensure clients achieve their goals.

What are popular job titles related to Case Manager Counselor jobs in Springfield, MA?

For Case Manager Counselor jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Case Manager Counselor jobs in Springfield, MA look for?

The top searched job categories for Case Manager Counselor jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Case Manager Counselor jobs?

Cities near Springfield, MA with the most Case Manager Counselor job openings:

Case Manager Counselor jobs near you
Infographic showing various Case Manager Counselor job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $49,094 per year, or $23.6 per hour.

Medical Case Manager - Workers' Compensation

ForzaCare

Hartford, CT • On-site

Full-time

Posted 18 days ago

Job description

ABOUT US:Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and Care reflects our compassion for those we serve. ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here. JOB SUMMARY:As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role. KEY RESPONSIBILITIES:Coordinate care between medical providers, employers, insurance carriers, and injured workers.Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment.Develop, document, and monitor individualized recovery goals and return-to-work plans.Provide consistent communication and detailed progress reports to clients and stakeholders.Ensure all case management work meets or exceeds customer and compliance requirements.Build and maintain strong relationships with clients, providers, and internal team members. QUALIFICATIONS:Education & Licensure:Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required.Additional certifications such as CCM, CIRS, or other case management credentials are preferred.Must comply with all state-specific licensure and certification requirements.Prior experience in workers' compensation case management is strongly preferred.Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments.Skills & Attributes:At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment:Motivated –You take pride in exceeding goals and continuously improving.Organized – You can manage a fast-paced workload and multiple priorities with ease.Collaborative – You communicate clearly and work well with diverse teams and stakeholders.Committed – You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards. ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.
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