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Case Manager Counselor Jobs in Springfield, MA (NOW HIRING)

The Hartford

Nurse Case Manager

Hartford, CT · On-site +1

$69K - $104K/yr

Medical Case Manager - CT08GE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity ...

South Middlesex Opportu

Case Manager, PDPR

Palmer, MA · On-site

$22/hr

Provide case management services in a 19-bed program serving homeless individuals in early recovery. 10 beds are permanent beds targeted for individuals who are chronically homeless and with a ...

Gándara Center

Case Manager | GARP

Springfield, MA · On-site

$24.50/hr

Case Manager Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within Gándara Residential Services team model, establishing ...

Gandara

Case Manager | TSS

Westfield, MA · On-site

$24.50/hr

Case Manager | TSS Work Location: Westfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within Gándara Residential Services team model ...

Gándara Center

Case Manager | TSS

Westfield, MA · On-site

$24.50/hr

Case Manager | TSS Work Location: Westfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within Gándara Residential Services team model ...

Gandara

Case Manager | GARP

Springfield, MA · On-site

$24.50/hr

Case Manager Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: To work within Gándara Residential Services team model, establishing ...

Crawford & Company

RN Case Manager

Hartford, CT · On-site

RN Case Manager - Hartford, CT Region Now hiring: RN Case Manager - Hartford, CT Region Work from home + local field travel Salary: Competitive & commensurate with experience Quarterly Bonus ...

Crawford & Co

RN Case Manager

Hartford, CT · On-site

Now Hiring: RN Case Manager - Hartford, CT Region Work from home + local field travel Salary: Competitive & commensurate with experience Quarterly Bonus Opportunities Free CEUs for licenses ...

Crawford and Company

RN Case Manager

Hartford, CT · On-site

$53K - $98K/yr

Now Hiring: RN Case Manager - Hartford, CT Region Work from home + local field travel Salary: Competitive & commensurate with experience Quarterly Bonus Opportunities Free CEUs for licenses ...

ServiceNet

Autism Case Manager

Northampton, MA · On-site

$20/hr

Tuition assistance Autism Case Manager for Adult Programs Fulltime Case Locations: Communities in Hampden, Hampshire and Franklin County Massachusetts. Pay: $20.00 / Hour + Outreach travel ...

Crawco

RN Case Manager

Hartford, CT · On-site

$80 - $100/hr

Now Hiring: RN Case Manager - Hartford, CT Region We're looking for an RN with a passion for case management to join our team! * Work from home + local field travel * Salary: Competitive ...

The Hartford

Behavioral Health Case Manager

Hartford, CT · Hybrid

$74K - $112K/yr

... Family Counseling, etc. * Professional licenses in: LMHC, LCSW, LMFT, LPC or other similar ... Preference for case management and discharge experience. * Preference for managed care/utilization ...

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All JobsCase Counselor JobsCase Manager Counselor JobsCase Manager Counselor Jobs in Springfield, MA

Case Manager Counselor information

See Springfield, MA salary details

$14

$23

$36

How much do case manager counselor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for case manager counselor in Springfield, MA is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $25.62 per hour, depending on experience, location, and employer.

What does a case manager counselor do?

A Case Manager Counselor works with clients to assess their needs, develop treatment or service plans, and connect them with appropriate resources and support. They help clients navigate complex systems, such as healthcare, social services, or legal assistance, providing guidance and advocacy throughout the process. Case Manager Counselors often monitor progress, coordinate with other professionals, and adjust plans as needed to ensure clients achieve their goals.

What are the key skills and qualifications needed to thrive as a case manager counselor?

To thrive as a Case Manager Counselor, you need a background in social work, counseling, or psychology, often supported by a relevant bachelor's or master's degree and, in some cases, state licensure. Familiarity with case management software, documentation systems, and knowledge of community resources are typically required. Strong interpersonal skills, active listening, empathy, and problem-solving abilities help build trust and effectively support clients. These skills and qualifications are crucial for coordinating comprehensive care plans, advocating for clients, and achieving positive outcomes in complex social service environments.

What are some common challenges faced by case manager counselors when supporting clients, and how can they be addressed?

Case Manager Counselors often encounter challenges such as managing heavy caseloads, addressing complex client needs, and navigating limited community resources. Effective time management, strong organizational skills, and consistent communication with clients and multidisciplinary teams can help mitigate these challenges. Building a robust network of community partners and participating in regular training also empowers counselors to provide comprehensive support and adapt to evolving client situations.

What is the difference between Case Manager Counselor vs Social Worker?

AspectCase Manager CounselorSocial Worker
CredentialsOften requires a bachelor's or master's degree in counseling, psychology, or social work; licensure may be neededTypically requires a bachelor's or master's degree in social work (BSW or MSW); licensure is usually required
Work EnvironmentHealthcare facilities, community agencies, mental health clinicsHospitals, schools, government agencies, community organizations
Employer & IndustryHealthcare providers, mental health organizations, social service agenciesPublic and private social service agencies, healthcare, education

While both roles involve supporting clients and coordinating services, Case Manager Counselors focus more on counseling and mental health support, whereas Social Workers often handle broader social issues, advocacy, and resource connection. Understanding these differences helps in choosing the right career path or job search focus.

Can I be a case manager counselor without a degree?

A case manager counselor typically needs at least a high school diploma or equivalent, but many employers prefer candidates with a bachelor's degree in social work, psychology, or a related field. Certification or licensure may be required depending on the state or organization, and relevant skills include communication, organization, and knowledge of social services. Having a degree can improve job prospects and advancement opportunities in this field.

What is a case manager counselor in counseling?

A case manager counselor is a professional who assesses clients' needs, develops treatment plans, and coordinates services to support their mental health, substance abuse recovery, or social services. They often work in healthcare or social service settings, utilizing counseling skills and case management tools to ensure clients receive appropriate resources and ongoing support.

What cities near Springfield, MA are hiring for Case Manager Counselor jobs?

Cities near Springfield, MA with the most Case Manager Counselor job openings:

Case Manager Counselor jobs near you
Infographic showing various Case Manager Counselor job openings in Springfield, MA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $49,094 per year, or $23.6 per hour.

Nurse Case Manager

Hartford, CT • On-site, Remote

The Hartford
Finance and Insurance • 10K+ employees
Learn more about The Hartfordexternal

$69K - $104K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance

Job description

Medical Case Manager - CT08GE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

Nurse Case Manager

This fully remote or hybrid role provides telephonic case management for injured workers. The Nurse Case Manager assesses, plans, and coordinates care to support recovery and timely return to work. Using clinical expertise, this role develops proactive strategies, collaborates with key stakeholders, and drives cost-effective medical and claim outcomes.

Start Date: October 26th, 2026

Key Responsibilities

  • Conduct comprehensive clinical assessments using telephonic interviews, medical records, and data from multiple sources, addressing complex conditions including co-morbidities and biopsychosocial factors

  • Develop and implement individualized case management strategies to support medical stability and timely return to work

  • Identify complex cases requiring additional coordination and collaborate with internal and external stakeholders to evaluate injury, causation, and work capacity

  • Apply clinical guidelines, company policies, and regulatory requirements to ensure compliant and appropriate case management decisions

  • Utilize a holistic approach to focus on medical care and functional recovery, promoting efficient treatment and return-to-work outcomes

  • Partner with supervisors and cross-functional teams to address barriers, resolve issues, and support overall claim performance through meetings and case reviews

Required Qualifications

  • RN with current unrestricted state licensure

  • Associate's Degree in Nursing required

Preferred Qualifications

  • Minimum 2 plus years of clinical experience in one or more of the following:

    • Acute care

    • Orthopedics

    • Rehabilitation

    • Occupational/industrial health

    • Behavioral health

    • Disability Case management

  • CCM, CDMS, CRC, CVE, and/or current CRRN or willingness to pursue

  • Bachelor's degree in nursing

  • Workers Compensation case management experience

Key Competencies

  • Proficiency in Microsoft Office and navigating multiple systems

  • Ability to effectively communicate telephonically and in written form.

  • Work requires the ability to perform close inspection of handwritten and computer generated documents as well as a PC monitor.

  • Ability to synthesize large volumes of medical records & facilitate multi-point care coordination

  • Must meet productivity & quality expectations

  • Ability to independently and effectively organize and prioritize daily work

Work Arrangement

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL, Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).Candidates who do not live near an office will have aremote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$69,600 - $104,400

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us|Our Culture|What It's Like to Work Here|Perks & Benefits

What The Hartford employees say

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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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