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Remote Case Manager Jobs in Springfield, MA (NOW HIRING)

The Hartford

Nurse Case Manager

Hartford, CT · On-site +1

$69K - $104K/yr

Nurse Case Manager This fully remote role provides telephonic case management for injured workers. The Nurse Case Manager assesses, plans, and coordinates care to support recovery and timely return ...

Perfect Care Inc.

Case Manager

Hartford, CT · Remote

$20.50 - $26.25/hr

Coordinate and assist with referrals for medical care, entitlements, transportation, education, employment, legal assistance, and more * Assist with money management and provide support in obtaining ...

Pharmacy Careers

Appeals Pharmacist (Remote)

Hartford, CT · On-site +1

$57.75 - $70.25/hr

Appeals Pharmacist - Ensure Fair Medication Access for Patients A confidential managed care ... Collaborate with physicians, nurses, and medical directors during case reviews. * Track, document ...

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All JobsRemote Case Manager JobsRemote Case Manager Jobs in Springfield, MA

Remote Case Manager information

See Springfield, MA salary details

$14

$24

$41

How much do remote case manager jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for remote case manager in Springfield, MA is $24.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.20 per hour, depending on experience, location, and employer.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

What Does a Remote Case Manager Do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a Remote Case Manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

What is a Remote Case Manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

How does a Remote Case Manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.
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What cities near Springfield, MA are hiring for Remote Case Manager jobs? Cities near Springfield, MA with the most Remote Case Manager job openings:
Remote Case Manager jobs near you
Nurse Case Manager

Nurse Case Manager

The Hartford

Hartford, CT • On-site, Remote

$69K - $104K/yr

Full-time

Posted 9 days ago

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

48th of 277 rated insurance

Job description

Medical Case Manager - CT08GE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

Nurse Case Manager

This fully remote role provides telephonic case management for injured workers. The Nurse Case Manager assesses, plans, and coordinates care to support recovery and timely return to work. Using clinical expertise, this role develops proactive strategies, collaborates with key stakeholders, and drives cost-effective medical and claim outcomes.

Key Responsibilities

  • Conduct comprehensive clinical assessments using telephonic interviews, medical records, and data from multiple sources, addressing complex conditions including co-morbidities and biopsychosocial factors
  • Develop and implement individualized case management strategies to support medical stability and timely return to work
  • Identify complex cases requiring additional coordination and collaborate with internal and external stakeholders to evaluate injury, causation, and work capacity
  • Apply clinical guidelines, company policies, and regulatory requirements to ensure compliant and appropriate case management decisions
  • Utilize a holistic approach to focus on medical care and functional recovery, promoting efficient treatment and return-to-work outcomes
  • Partner with supervisors and cross-functional teams to address barriers, resolve issues, and support overall claim performance through meetings and case reviews

Required Qualifications

  • RN with current unrestricted state licensure (CA is preferred)
  • Associate's Degree in Nursing required

Preferred Qualifications

  • Minimum 3 years of clinical experience in one or more of the following:
    • Acute care
    • Orthopedics
    • Rehabilitation
    • Occupational/industrial health
    • Behavioral health
    • Disability Case management
  • CCM, CDMS, CRC, CVE, and/or current CRRN or willingness to pursue
  • Bachelor's degree in nursing
  • Workers Compensation case management experience

Key Competencies

  • Proficiency in Microsoft Office and navigating multiple systems
  • Ability to effectively communicate telephonically and in written form.
  • Work requires the ability to perform close inspection of handwritten and computer generated documents as well as a PC monitor.
  • Ability to synthesize large volumes of medical records & facilitate multi-point care coordination
  • Must meet productivity & quality expectations
  • Ability to independently and effectively organize and prioritize daily work

Work Arrangement

This position offers a Hybrid or Remote work schedule:

  • Candidates located near one of the company's office locations are expected to work in the office three days per week (Tuesday-Thursday).
  • Candidates who do not live near an office location may work fully Remote, with occasional in-office presence as business needs require.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$69,600 - $104,400

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us|Our Culture|What It's Like to Work Here|Perks & Benefits

What The Hartford employees say

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Benefits

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Get the full story on Breakroom

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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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