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Remote Case Manager Jobs in Springfield, MA (NOW HIRING)

Sedgwick

Field Case Manager

Windsor, CT · On-site +1

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face-to-face interaction with injured workers and medical ...

York Risk Services

Field Case Manager

Windsor, CT · On-site +1

Sedgwick Field Case Managers work face to face with their injured workers and medical providers to ... remote work environment that allows face-to-face interaction with injured workers and medical ...

Perfect Care Inc.

Case Manager

Hartford, CT · Remote

$20.50 - $26.25/hr

Coordinate and assist with referrals for medical care, entitlements, transportation, education, employment, legal assistance, and more * Assist with money management and provide support in obtaining ...

Aflac Incorporated

Sr LTD Case Manager

Windsor, CT · Remote

$65K - $85K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Strong understanding of disability claims management concepts. Solid understanding of medical ...

New

Aflac, Incorporated

Sr LTD Case Manager

Windsor, CT · Remote

$65K - $85K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Demonstrated proficiency in product specific areas of STD, LTD or Account Management, and federal ...

New

Aflac, Incorporated

Claims Technical Lead

Windsor, CT · Remote

$75K - $95K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... case management skills. Education & Experience Required * Bachelor's degree in health ...

New

Aflac Incorporated

Claims Technical Lead

Windsor, CT · Remote

$75K - $95K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Strong knowledge of best practices and effective case management skills. Education & Experience ...

New

Callahan & Fusco, LLC.

Be Seen First

Paralegal

Hartford, CT · Remote

$65K - $99K/yr

Maintain organized files in the case management system Technology * Filevine * Lexis / Lexis ... This is a remote position; however, the qualified candidate will be required to come to work onsite ...

Dutch

Virtual Care Veterinarian (Remote)

Springfield, MA · Remote

$50 - $80/hr

... the case * Provide evidence-based treatment recommendations, including prescriptions when ... Comfort using telehealth tools and managing consults independently What to Expect This is a 1099 ...

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Remote Case Manager information

See Springfield, MA salary details

$14

$24

$42

How much do remote case manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote case manager in Springfield, MA is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.83 per hour, depending on experience, location, and employer.

What is the difference between Remote Case Manager vs Remote Social Worker?

AspectRemote Case ManagerRemote Social Worker
CredentialsTypically requires a nursing license or certification in case managementRequires a social work degree and state licensure
Work EnvironmentPrimarily administrative, coordinating patient care remotelyProvides counseling and support services remotely or in community settings
Employer & IndustryHealthcare providers, insurance companies, managed care organizationsHospitals, social service agencies, healthcare organizations

Remote Case Managers focus on coordinating patient care and managing cases within healthcare settings, often requiring specific certifications. Remote Social Workers provide counseling and support, requiring social work licensure. Both roles operate remotely but serve different functions within the healthcare and social services industries.

What does a remote case manager do?

As a remote case manager, also known as a telephonic case manager, you work from home to coordinate files and patient care. You can find case manager positions in both the medical field and the social work industry. In a role as a nurse case manager, you act as an advocate for patients. Your responsibilities are to recommend treatment options, establish a care plan, communicate with families and support groups, and coordinate inpatient and outpatient care. If you work as a social work case manager, you support disadvantaged individuals and families of all ages. Your duties include assessing the needs of clients and planning meal delivery, transportation, counseling, and at-home care.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work, nursing, or a related field, often requiring a relevant degree and licensure or certification. Familiarity with case management software, electronic health records, and secure communication platforms is critical for managing cases and maintaining confidentiality. Excellent organizational skills, empathy, and strong verbal and written communication help build rapport and coordinate care effectively from a distance. These competencies ensure effective support for clients, streamlined case management, and compliance with regulations in a remote environment.

What is a remote case manager?

A Remote Case Manager is a professional who coordinates and manages client care or services from a remote location, often using digital tools and communication platforms. They typically work in healthcare, social services, insurance, or related fields, assessing client needs, developing care plans, and ensuring clients receive appropriate support. Remote Case Managers maintain regular contact with clients, providers, and other stakeholders via phone, email, or video conferencing. Their goal is to facilitate effective service delivery and improve client outcomes while working outside of a traditional office setting.

How does a remote case manager typically collaborate with other healthcare professionals while working from home?

Remote Case Managers frequently collaborate with physicians, nurses, social workers, and other healthcare providers through secure digital communication tools such as video calls, emails, and case management platforms. They participate in virtual team meetings, share patient updates, and coordinate care plans to ensure seamless service delivery. Building strong professional relationships and maintaining clear, consistent communication are essential for effective remote teamwork. Adaptability and proficiency in using collaboration technologies are vital to successfully manage cases and deliver optimal outcomes.
More about Remote Case Manager jobs

What are popular job titles related to Remote Case Manager jobs in Springfield, MA?

For Remote Case Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Case Manager jobs in Springfield, MA look for?

The top searched job categories for Remote Case Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Case Manager jobs?

Cities near Springfield, MA with the most Remote Case Manager job openings:

Remote Case Manager jobs near you
Infographic showing various Remote Case Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 100% Remote job distribution, with an average salary of $51,314 per year, or $24.7 per hour.

Field Case Manager

Sedgwick

Windsor, CT • On-site, Remote

Full-time

Medical, Dental, Retirement, PTO

Posted 4 days ago

Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 322 frontline employees who took The Breakroom Quiz

211th of 308 rated insurance

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Field Case Manager

PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers to facilitate; through advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While frequent travel is required, you will maintain a home-based office.

ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work.

  • Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of complex medical conditions, treatment planning and recovery from illness or injury.
  • Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment that allows face-to-face interaction with injured workers and medical professionals.
  • Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting.
  • Enable our Caring counts mission supporting injured employees from some of the world's best brands and organizations.
  • Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.
  • Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more.
  • Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs.

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ESSENTIAL RESPONSIBLITIES MAY INCLUDE

  • Serve as patient advocate to support, guide and coordinate care for injured workers, families and caregivers as they navigate through the recovery process.
  • Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, identification of service resources and service facilitation.
  • Identify appropriate providers and facilities throughout the continuum of services, while ensuring that available resources are being used in a timely and cost-effective manner in order to obtain optimum value for both the client and the reimbursement source

EDUCATION AND LICENSING

RN licensure preferred; or bachelor's degree in health or human services field required with one of the following certifications: CCM, CDMS, orCRC. Valid driver's license required. High speed internet required. Employment may be contingent upon successful completion of a motor vehicle record (MVR) check, where job related.

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding, travel as required.

Auditory/Visual: Hearing, vision and talking

TAKING CARE OF YOU BY

  • Offering a blended work environment.
  • Supporting meaningful work that promotes critical thinking and problem solving.
  • Providing on-going learning and professional growth opportunities.
  • Promoting a strong team environment and a culture of support.
  • Recognizing your successes and celebrating your achievements.
  • We offer a diverse and comprehensive benefits package including:
    • Three Medical, and two dental plans to choose from.
    • Tuition reimbursement eligible.
    • 401K plan that matches 50% on every $ you put in up to the first 6% you save.
    • 4 weeks PTO your first full year.

NEXT STEPS

If your application is selected to advance to the next round, a recruiter will be in touch.

#nurse #fieldcasemanager

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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