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Case Aide Jobs in Springfield, MA (NOW HIRING)

Harmony Hospice (2)

Hospice Aide

Chicopee, MA · On-site

$20 - $24/hr

Report any deviations from the Plan of Care to the Case Manager (or designee if not available). * Use Durable Medical Equipment safely. * Take vital signs when on Hospice Aide Plan of Care. * Foster ...

Affirmed Home Care

Home Health Aide

Hartford, CT · On-site

$20/hr

Certified Home Health Aide (HHA) - Per Diem Hartford County, CT $20/hour | 12 Hour Weekend's Day ... Rapid Onboarding & Fast Case Placement * Overtime Opportunities * Annual In-Service Training ...

Affirmed Home Care

Home Health Aide

Hartford, CT · On-site

$20/hr

Certified Home Health Aide (HHA) - Per Diem Hartford County, CT $20/hour | 12 Hour Weekend's Day ... Rapid Onboarding & Fast Case Placement * Overtime Opportunities * Annual In-Service Training ...

Valley Health Systems

Hospice RN Case Manager

Holyoke, MA · On-site

$72K - $91K/yr

The Registered Nurse Case Manager carries full and ultimate responsibility for quality of nursing ... aides and delegate responsibilities • Perform and document OASIS assessments accurately and ...

Valley Health Systems

Hospice RN Case Manager

Holyoke, MA

$72K - $91K/yr

The Registered Nurse Case Manager carries full and ultimate responsibility for quality of nursing ... aides and delegate responsibilities • Perform and document OASIS assessments accurately and ...

VITAS Healthcare

Home Health Aide (HHA)

Glastonbury, CT · On-site

$14.50 - $18.75/hr

The VITAS Home Health Aide (HHA) is a non-exempt employee, who is trained to provide personal care and services to hospice patients to augment care given by family members or other caregivers.

VITAS Healthcare

Home Health Aide (HHA)

Glastonbury, CT · On-site

$14.50 - $18.75/hr

The VITAS Home Health Aide (HHA) is a non-exempt employee, who is trained to provide personal care and services to hospice patients to augment care given by family members or other caregivers.

Home Care Evolution

Home Health Aide

Springfield, MA · On-site

$22 - $24.50/hr

Home Health Aide (HHA) | Excel Nursing Services Since 2002, Excel Nursing Services has been helping patients live independently at home. Now, we're looking for compassionate and reliable people (like ...

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All JobsCase Aide JobsCase Aide Jobs in Springfield, MA

Case Aide information

See Springfield, MA salary details

$11

$19

$27

How much do case aide jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for case aide in Springfield, MA is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.78 per hour, depending on experience, location, and employer.

What is a case aide?

Case aides are support professionals who assist social workers, case managers, or other human services staff in providing services to clients. They often help with administrative tasks, transportation, documentation, and client outreach, ensuring that caseworkers can focus on more complex aspects of client care. Case aides may work in settings such as child welfare agencies, healthcare facilities, or community organizations, and play a vital role in supporting both clients and staff throughout the service process.

What does a case aide do?

A case aide provides administrative support for caseworkers or healthcare professionals in a variety of social service, mental health, and healthcare settings. As a case aide, your responsibilities may include helping clients fill out required paperwork, processing the forms, and make recommendations for additional service agencies. Some case aides may also perform visits and inspections at a client’s home under the supervision of the primary caseworker.

What are the key skills and qualifications needed to thrive as a case aide, and why are they important?

To thrive as a Case Aide, you need a background in social services, attention to detail, and strong organizational skills, often supported by a high school diploma or associate degree. Familiarity with case management software, data entry systems, and basic office tools is typically required. Compassion, effective communication, and the ability to work collaboratively help Case Aides build trust with clients and support case managers. These skills ensure efficient case support, accurate documentation, and positive outcomes for clients in need.

What are some common challenges case aides face when supporting social workers, and how can they best prepare for them?

Case Aides often juggle multiple administrative tasks while providing direct support to clients and social workers, which can lead to a fast-paced and sometimes emotionally demanding work environment. Common challenges include managing a high caseload, maintaining accurate records, and handling sensitive client information with discretion. To prepare, it's helpful to develop strong organizational skills, effective communication, and emotional resilience. Seeking mentorship from experienced team members and participating in ongoing training can also help Case Aides build confidence and succeed in their role.

What is the difference between Case Aide vs Social Worker?

AspectCase AideSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require a certificate or associate degreeBachelor’s or Master’s degree in social work or related field
Work EnvironmentCommunity agencies, healthcare facilities, government programsHospitals, clinics, social service agencies, government offices
Employer & Industry UsageNonprofit organizations, government agencies, healthcare providersPublic and private social service agencies, healthcare institutions
Common Search & Comparison IntentUnderstanding entry-level roles, job responsibilities, and qualificationsExploring advanced social work roles, career progression, and licensing

In summary, a Case Aide typically requires less formal education and handles supportive tasks within social service settings, while a Social Worker has advanced degrees and responsibilities involving direct client intervention and case management. Both roles are vital in social services but differ in qualifications and scope of practice.

More about Case Aide jobs

What are the most commonly searched types of Case jobs in Springfield, MA?

The most popular types of Case jobs in Springfield, MA are:

What job categories do people searching Case Aide jobs in Springfield, MA look for?

The top searched job categories for Case Aide jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Case Aide jobs?

Cities near Springfield, MA with the most Case Aide job openings:

Case Aide jobs near you
Infographic showing various Case Aide job openings in Springfield, MA as of August 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,001 per year, or $19.2 per hour.

Transportation Case Aide (Tues-Sat)

The Village For Families & Children

Hartford, CT

$18/hr

Full-time

Posted 12 days ago

Key responsibilities

  • Provides transportation to clients from program as per schedule.

  • Maintains mileage logs, vehicle documentation, and reports vehicle problems.

  • Supervises client behavior during transportation and reports any incidents or difficulties.

Job description

The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission “to build a community of strong, healthy families who protect and nurture children” by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.

Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you're joining an organization that's just as committed to your success as we are to those we serve.

Starting hourly rate $18.00 per hour

Shift schedule: Tuesday-Saturday

QPC:

The Quality Parenting Center (QPC) is a program that provides parents and their children with a comfortable and homelike setting where families can safely spend time together and create positive memories. The Visiting Coach model empowers parents through visit planning, and assists them with identifying and responding to their children's needs. Visits can be scheduled 365 days a year, evenings and weekends included in order to best meet the needs of the families. QPC is tasked with facilitating transportation for parents and children. The TCA position requires a great deal of time transporting children in agency and personal vehicles. In order to safely facilitate the transports, staff must be able to carry and install car seats in agency mini-vans which requires being able to climb in and out of the back seats.

JOB SUMMARY

The Juvenile Transportation/Case Aide is responsible for providing transportation to clients to and from program as scheduled. Primarily travel based or picking up multiple clients within a common destination. The Juvenile Transportation/Case Aide provides feedback to supervisor(s) and staff regarding any problems or difficulties relating to client transports.  

 KEY RESPONSIBILITIES

  1. Provides transportation to clients from program as per schedule.
  2. Engages clients while transporting.
  3. Attends trainings and meetings, as needed, to meet the requirements of the position.
  4. Maintains mileage log and all other required documentation.
  5. Reports vehicle problems to Property Management.
  6. Assists in weekly vehicle inspection and completion of forms.
  7. Reports any difficulties with clients while transporting to supervisor.
  8. Observes all traffic laws, safety regulations and safety procedures, i.e., safety belt use.
  9. Supervises behavior of clients while in the agency vehicle and immediately reports any incidents or disclosures.
  10. Engages in strength-based, culturally competent, trauma-informed and gender responsive interactions with clients/families.
  11. Upholds all program expectations.
  12. Promotes a safe, welcoming environment with a focus on risk reduction and positive behavior change.
  13. Responsible for maintaining cleanliness within the vehicle.

 


EDUCATION

  • High school diploma or equivalent required. Associates in Human Services or related field preferred.

  EXPERIENCE / REQUIREMENTS

  • Valid driver's license and ability to drive a motor vehicle.
  • Minimum of 3 years driving experience.
  • No more than one moving violation or accident within the past three years.
  • No DWI or DUI convictions.
  • 1-2 years' experience in transporting children or youth.
  • Must be punctual and flexible with scheduling.  Evenings and some weekends required.
  • Some knowledge of Juvenile Justice System or Child Protective Services per applicable program.
  • Must be culturally competent to serve diverse client population.
  • Bicultural, Bilingual (English/Spanish) preferred.
  • Ability to work in team environment.
  • Ability to communicate effectively and to carry out basic clerical duties.
  • Physically able to perform the essential functions of the position, with or without reasonable accommodations.