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Case Aide Jobs in Springfield, MA (NOW HIRING)

Case Manager

Amherst, MA · On-site

$20/hr

Case Manager - Big Brothers Big Sisters of Hampshire County (BBBSHC) Program: Big Brothers Big Sisters of Hampshire County (a program of CHD) Location: Hadley, MA (In-person with site visits across ...

New

Case Manager

Springfield, MA

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department: Clinical Services Reports to: Clinical Director Salary: Competitive, based on experience and qualifications About Boca Recovery ...

VOCA Case Managers play a crucial role in assisting clients after the trauma of a victimization by developing goals, engaging with victim advocates services, and accessing tangible basic needs and ...

Provide case management services in a 19-bed program serving homeless individuals in early recovery. 10 beds are permanent beds targeted for individuals who are chronically homeless and with a ...

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department: Clinical Services Reports to: Clinical Director Salary: Competitive, based on experience and qualifications About Boca Recovery ...

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department: Clinical Services Reports to: Clinical Director Salary: Competitive, based on experience and qualifications About Boca Recovery ...

BOOST Case Manager

Hartford, CT · On-site

$19.76/hr

POSITION SUMMARY The BOOST Case Manager is an experienced human services professional responsible for providing comprehensive case management and administrative support for the BOOST program. This ...

Case Manager

Chicopee, MA · On-site

$19 - $21/hr

The Case Manager provides trauma-informed, person-centered support to individuals in substance use and/or mental health recovery who have a history of homelessness. This role involves assisting ...

Home Care Aide

Hartford, CT · On-site

$19 - $22/hr

Careers Advancement Job Summary We are looking for a Home Care Aide to join our team! You will be directly working with patients, following a one-on-one care plan in patient homes. You operate with a ...

Home Care Aide

Hartford, CT · On-site

$16.94/hr

Careers Advancement Job Summary We are looking for a Home Care Aide to join our team! You will be directly working with patients, following a one-on-one care plan in patient homes. You operate with a ...

Home Care Aide

Enfield, CT · On-site

$16.94/hr

Careers Advancement Job Summary We are looking for a Home Care Aide to join our team! You will be directly working with patients, following a one-on-one care plan in patient homes. You operate with a ...

Home Health Aide

Hartford, CT · On-site

$17 - $21/hr

Careers Advancement Job Summary We are looking for a Home Health Aide to join our team! You will directly work with patients, following a one-on-one care plan in patient homes. You operate with a big ...

New

Home Care Aide

Hartford, CT · On-site

$16.94/hr

Careers Advancement Job Summary We are looking for a Home Care Aide to join our team! You will be directly working with patients, following a one-on-one care plan in patient homes. You operate with a ...

Showing results 41-60

Case Aide information

See Springfield, MA salary details

$11

$19

$27

How much do case aide jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for case aide in Springfield, MA is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.78 per hour, depending on experience, location, and employer.

What is a case aide?

Case aides are support professionals who assist social workers, case managers, or other human services staff in providing services to clients. They often help with administrative tasks, transportation, documentation, and client outreach, ensuring that caseworkers can focus on more complex aspects of client care. Case aides may work in settings such as child welfare agencies, healthcare facilities, or community organizations, and play a vital role in supporting both clients and staff throughout the service process.

What does a case aide do?

A case aide provides administrative support for caseworkers or healthcare professionals in a variety of social service, mental health, and healthcare settings. As a case aide, your responsibilities may include helping clients fill out required paperwork, processing the forms, and make recommendations for additional service agencies. Some case aides may also perform visits and inspections at a client’s home under the supervision of the primary caseworker.

What are the key skills and qualifications needed to thrive as a case aide, and why are they important?

To thrive as a Case Aide, you need a background in social services, attention to detail, and strong organizational skills, often supported by a high school diploma or associate degree. Familiarity with case management software, data entry systems, and basic office tools is typically required. Compassion, effective communication, and the ability to work collaboratively help Case Aides build trust with clients and support case managers. These skills ensure efficient case support, accurate documentation, and positive outcomes for clients in need.

What are some common challenges case aides face when supporting social workers, and how can they best prepare for them?

Case Aides often juggle multiple administrative tasks while providing direct support to clients and social workers, which can lead to a fast-paced and sometimes emotionally demanding work environment. Common challenges include managing a high caseload, maintaining accurate records, and handling sensitive client information with discretion. To prepare, it's helpful to develop strong organizational skills, effective communication, and emotional resilience. Seeking mentorship from experienced team members and participating in ongoing training can also help Case Aides build confidence and succeed in their role.

What is the difference between Case Aide vs Social Worker?

AspectCase AideSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require a certificate or associate degreeBachelor’s or Master’s degree in social work or related field
Work EnvironmentCommunity agencies, healthcare facilities, government programsHospitals, clinics, social service agencies, government offices
Employer & Industry UsageNonprofit organizations, government agencies, healthcare providersPublic and private social service agencies, healthcare institutions
Common Search & Comparison IntentUnderstanding entry-level roles, job responsibilities, and qualificationsExploring advanced social work roles, career progression, and licensing

In summary, a Case Aide typically requires less formal education and handles supportive tasks within social service settings, while a Social Worker has advanced degrees and responsibilities involving direct client intervention and case management. Both roles are vital in social services but differ in qualifications and scope of practice.

What are the most commonly searched types of Case jobs in Springfield, MA?

The most popular types of Case jobs in Springfield, MA are:

What job categories do people searching Case Aide jobs in Springfield, MA look for?

The top searched job categories for Case Aide jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Case Aide jobs?

Cities near Springfield, MA with the most Case Aide job openings:

Infographic showing various Case Aide job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $40,001 per year, or $19.2 per hour.

$20/hr

Full-time

Posted 3 days ago

New


Job description

Case Manager - Big Brothers Big Sisters of Hampshire County (BBBSHC)
Program: Big Brothers Big Sisters of Hampshire County (a program of CHD)
Location: Hadley, MA (In-person with site visits across Hampshire County)
Pay Rate: $20.00 / hour (Includes benefits package)
Schedule: 30 hours / week, Monday - Friday (Occasional evenings/weekends as needed)
At the Center for Human Development (CHD), Care Finds a Way. Since 1975, Big Brothers Big Sisters of Hampshire County has been creating life-changing, one-to-one mentoring relationships between adult volunteers ("Bigs") and youth ("Littles").
We are seeking a dynamic, community-minded Case Manager to join our team in Hadley, MA. In this role, you will recruit, screen, match, and support volunteer mentors and local youth, helping us spark the power and promise of young people in our community.
The Opportunity: Connect, Mentor, and Inspire
As a Case Manager, you will oversee a caseload of mentoring matches, ensuring that children, families, and mentors receive the guidance, safety checks, and resources they need for a successful, long-lasting connection.
Key Responsibilities:
Recruitment & Screening: Interview, screen, and train volunteer mentors; conduct child and family assessments to determine eligibility and optimal match compatibility.
Match Supervision & Support: Maintain regular communication with Bigs, Littles, and caregivers to provide ongoing guidance, documentation, and referral support.
School & Site-Based Coordination: Partner with area schools for student referrals and coordinate our site-based Lunch Buddies program in Northampton and Amherst.
Event Planning & Collaboration: Work alongside the case management team to organize fun, program-sponsored events for matches and families.
Requirements:
Education & Experience: Bachelor's degree in a related field (or equivalent experience) paired with prior experience working with children and families.
Language Preference: Bilingual skills (English/Spanish) are highly preferred.
Technical & Administrative Skills: Strong verbal/written communication skills and proficiency in Microsoft Office and client databases.
Logistics: Valid driver's license, clean driving record, and access to a personal vehicle for local travel. Must pass background record screenings.
Physical Ability: Capability to lift/move items up to 30 lbs and navigate community sites.
Success Factors:
• Inclusive & Empathetic: Displays sound judgment, patience, and a deep commitment to social justice and working with diverse populations.
• Organized & Independent: Ability to structure your workload, manage documentation, and problem-solve both independently and collaboratively.
Care Finds a Way:
At CHD, celebrating differences is a daily practice. We offer a supportive team environment and a competitive benefits package for this 30-hour position.
Connect with our team today! Help us create meaningful matches that ignite the potential of local youth-apply on our site today with your cover letter and resume!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.