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Case Coordinator Jobs in Springfield, MA (NOW HIRING)

Baystate Health

Case Manager Assistant

Springfield, MA · On-site

The Case Management Assistant will work collaboratively with patients and Case Managers to ... Support coordination with representatives from insurance companies, accountable care organizations ...

Baystate Health

RN Case Manager

Springfield, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

RN Case Manager Full Time - 40 Hours The Hospital Case Manager is a registered nurse responsible for the coordination of clinical care, quality, and financial outcomes of a designated population of ...

Mass General Brigham

RN Case Manager

Northampton, MA · On-site

$43.38 - $74.94/hr

Case Manager The Case Manager is responsible for assessing, planning, coordinating, monitoring, and evaluating the options and services to meet an individual's health care needs across the continuum.

Baystate Health

RN, Hospital Case Manager

Springfield, MA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

RN Case Manager Full Time - 40 Hours The Hospital Case Manager is a registered nurse responsible for the coordination of clinical care, quality, and financial outcomes of a designated population of ...

Baystate Health

RN, Hospital Case Manager

Springfield, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

RN Case Manager Full Time - 40 Hours The Hospital Case Manager is a registered nurse responsible for the coordination of clinical care, quality, and financial outcomes of a designated population of ...

Baystate Health

RN, Hospital Case Manager

Springfield, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

RN Case Manager Full Time - 40 Hours The Hospital Case Manager is a registered nurse responsible for the coordination of clinical care, quality, and financial outcomes of a designated population of ...

Mass General Brigham

Community Case Manager

Northampton, MA · On-site

$20 - $25.50/hr

CMs partner with individuals living with HIV in managing medical care, social services coordination ... and Case management, harm reduction, client advocacy, systems' navigation or other related ...

Massgeneralbrigham

Community Case Manager

Northampton, MA

$20 - $25.50/hr

CMs partner with individuals living with HIV in managing medical care, social services coordination ... and Case management, harm reduction, client advocacy, systems' navigation or other related ...

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All JobsCase JobsCase Coordinator JobsCase Coordinator Jobs in Springfield, MA

Case Coordinator information

See Springfield, MA salary details

$12

$22

$34

How much do case coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for case coordinator in Springfield, MA is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $24.90 per hour, depending on experience, location, and employer.

What is the difference between Case Coordinator vs Case Manager?

AspectCase CoordinatorCase Manager
Required CredentialsTypically a high school diploma or associate degree; certifications varyOften requires a bachelor's degree; certifications like CCM may be preferred
Work EnvironmentHealthcare facilities, social services, insurance companiesHospitals, social service agencies, insurance providers
Primary ResponsibilitiesCoordinate services, schedule appointments, gather documentationAssess client needs, develop care plans, advocate for clients

While both roles involve supporting clients and coordinating services, Case Coordinators primarily focus on scheduling and documentation, whereas Case Managers take a more active role in assessing needs and developing comprehensive care plans. The roles often overlap but differ in scope and responsibilities.

What are some common challenges faced by case coordinators, and how can they effectively manage their workload?

Case Coordinators often juggle multiple cases simultaneously, each with unique requirements and timelines. A primary challenge is balancing competing priorities while ensuring that all clients receive timely support and accurate information. Effective workload management relies on strong organizational skills, regular communication with multidisciplinary teams, and the use of case management software to track progress. Additionally, proactively addressing potential barriers and staying adaptable helps Case Coordinators navigate high-pressure situations and deliver quality outcomes.

What do case coordinators do?

Case coordinators manage and organize client cases by assessing needs, developing plans, and coordinating services or resources. They often communicate with clients, service providers, and team members to ensure proper support and documentation, typically using case management software. The role requires strong organizational skills and knowledge of relevant regulations or policies.

What are the key skills and qualifications needed to thrive as a case coordinator, and why are they important?

To thrive as a Case Coordinator, you need strong organizational abilities, attention to detail, and a background in social work, healthcare, or a related field, often requiring a bachelor's degree. Familiarity with case management software, electronic health records (EHRs), and documentation systems is typically necessary. Effective communication, problem-solving, and empathy are essential soft skills for building rapport with clients and collaborating with interdisciplinary teams. These skills ensure efficient case management, continuity of care, and positive outcomes for clients in need of coordinated services.

What is a case coordinator?

A case coordinator is a person who works in health care or social work, helping clients implement a care plan and utilize resources available to them. Job duties include meeting with clients and their care providers to determine the best course of action for each. A case coordinator may also provide clients with educational resources that will help them manage their care. Career qualifications often include postsecondary education in social work or a health care field, work experience, and communication skills.

More about Case Coordinator jobs

What are the most commonly searched types of Case jobs in Springfield, MA?

The most popular types of Case jobs in Springfield, MA are:

What are popular job titles related to Case Coordinator jobs in Springfield, MA?

For Case Coordinator jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Case Coordinator jobs in Springfield, MA look for?

The top searched job categories for Case Coordinator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Case Coordinator jobs?

Cities near Springfield, MA with the most Case Coordinator job openings:

Case Coordinator jobs near you
Infographic showing various Case Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $47,099 per year, or $22.6 per hour.

Case Manager Assistant

Baystate Health

Springfield, MA • On-site

Part-time

Posted 6 days ago

Baystate Health rating

6.3

Company rating: 6.3 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

670th of 887 rated healthcare providers

Job description

We are looking for a Part Time Case Management Assistant to join our team!

What you will do:

  • The Case Management Assistant will work collaboratively with patients and Case Managers to communicate and document accurate clinical and regulatory information.
  • Collaborate with internal and external partners to address financial advocacy for the patient/organization.
  • Audit Charts for Medicare requirements and communicate regulations effectively
  • Assist with follow-up appointments and telephone calls and other post acute/transitional planning care needs.
  • Support coordination with representatives from insurance companies, accountable care organizations, home care agencies, skilled nursing facilities, durable medical equipment companies, and transportation agencies.

What you will need:

  • High School Diploma or GED requires. Associate's Degree preferred.
  • Two years to five years prior experience a health related field.
  • Associates degree in Human Services Field preferred.
  • Insurance/payer experience preferred.
  • Basic knowledge of Medical Terminology.

What you need to know:

  • Part Time Opportunity 16 hours
  • Must be available to work between 7:30 AM- 4:00 PM, Monday through Friday, and every other weekend , including one holiday a year.
  • Location - Baystate Medical Center- 759 Chestnut Street, Springfield.

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$20.79 - $23.90 - $28.08

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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