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Remote Case Management Jobs in Lawrence, MA (NOW HIRING)

York Risk Services

Field Case Manager

Boston, MA · On-site +1

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

Sedgwick

Field Case Manager

Boston, MA · On-site +1

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

ISG

Case Manager - FT Exempt (30130)

Danvers, MA · On-site +1

$21.25 - $27.25/hr

Our business units play essential roles in assisting our clients in claim management and ultimately ... Maintain detailed diary notes/claim history within case management system. * Provide guidance and ...

Sedgwick

RN Field Case Manager

Boston, MA · Remote

$84K - $107K/yr

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

York Risk Services

RN Field Case Manager

Boston, MA · Remote

$84K - $107K/yr

Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management ... remote work environment that allows face to face interaction with injured workers and medical ...

USAA

SIU Major Case Manager (Medical Provider)

Newton, NH · On-site +1

$119/hr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated SIU Major Case Manager (Medical ...

Madrigal Pharmaceuticals

Patient Access Manager

Waltham, MA · Remote

$136K - $167K/yr

Lead the case management process with urgency and accountability to achieve prompt and compliant ... Proficiency in Salesforce CRM. #LI-Remote Madrigal's Total Rewards strategy is based on a biotech ...

Madrigal Pharmaceuticals

Patient Access Manager

Waltham, MA · Remote

$136K - $167K/yr

Lead the case management process with urgency and accountability to achieve prompt and compliant ... Proficiency in Salesforce CRM. #LI-Remote Madrigal's Total Rewards strategy is based on a biotech ...

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All JobsCase Management JobsRemote Case Management JobsRemote Case Management Jobs in Lawrence, MA

Remote Case Management information

See Lawrence, MA salary details

$15

$25

$44

How much do remote case management jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote case management in Lawrence, MA is $25.97, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.27 per hour, depending on experience, location, and employer.

How to become a remote case management?

To become a remote case manager, typically you need a relevant degree such as social work, nursing, or healthcare administration, along with experience in case management or social services. Certification, like the Certified Case Manager (CCM), can enhance job prospects. Strong communication skills and proficiency with case management software are also important for success in a remote setting.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What type of remote case management makes the most money?

In remote case management, specialized roles such as clinical case managers, nurse case managers, or those with advanced certifications tend to earn higher salaries. Experience, industry (e.g., healthcare, insurance), and proficiency with case management software also influence earning potential.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.
What job categories do people searching Remote Case Management jobs in Lawrence, MA look for? The top searched job categories for Remote Case Management jobs in Lawrence, MA are:
What cities near Lawrence, MA are hiring for Remote Case Management jobs? Cities near Lawrence, MA with the most Remote Case Management job openings:
Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Lawrence, MA as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $54,024 per year, or $26 per hour.

Experience Owner - Fraud Alerts & Case Management

Citizens

Boston, MA • On-site, Remote

$130K - $155K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Description

*** While Citizens may sponsor employment visas for select positions, this role is not eligible for sponsorship. Candidates must have unrestricted authorization to work in the United States without sponsorship now or in the future.
Help Shape the Future of Fraud Management at Citizens

Citizens is seeking an Experience Owner to lead the evolution of Oak, our next-generation Fraud Alerts & Case Management platform.

Oak is at the center of Citizens' Fraud Redesign initiative and is transforming how fraud alerts are identified, investigated, and resolved across the enterprise.

In this role, you'll own the product vision, roadmap, and priorities while partnering closely with Fraud Operations, Risk, Compliance, Analytics, and Technology teams to deliver measurable business and customer outcomes.

What You'll Do
  • Own the vision, roadmap, and backlog for the Oak platform
  • Improve fraud alert handling, investigation workflows, and case management capabilities
  • Partner across Fraud, Operations, Risk, Compliance, Analytics, and Technology teams
  • Prioritize platform enhancements based on user needs, business value, and operational impact
  • Drive workflow optimization, automation, and continuous improvement
  • Communicate strategy, priorities, and outcomes to stakeholders and senior leaders
What We're Looking For
  • 7+ years of experience in Product Management, Product Ownership, Experience Ownership, or Digital Strategy
  • Experience owning product roadmaps, priorities, and delivery outcomes within consumer banking
  • Strong Agile product delivery experience
  • Excellent communication, influence, and stakeholder management skills
  • Experience in one or more of the following:
    • Fraud Alerts
    • Fraud Operations
    • Fraud Detection
    • Fraud Investigations
    • Fraud Case Management
    • AML / Financial Crimes Technology
    • Payments Risk
  • CBAP or CSPO certification preferred
  • PMP certification a plus
Location

Hybrid (4 days onsite, 1 day remote)

Candidates must be located in or willing to commute to:

  • Johnston, RI
  • Pittsburgh, PA
  • Glen Allen, VA
  • Boston, MA
  • Westwood, MA
Compensation

Pay Transparency

  • The salary range for this position is $130,000 - 155,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.  

  • We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

#LI-Citizens1

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Education:Why Work for UsEmployment Type: 1ST

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