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Remote Case Management Jobs in Lawrence, MA (NOW HIRING)

Patient Access Manager

Waltham, MA ยท Remote

$136K - $167K/yr

Lead the case management process with urgency and accountability to achieve prompt and compliant ... Proficiency in Salesforce CRM. #LI-Remote Madrigal's Total Rewards strategy is based on a biotech ...

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Remote Case Management information

See Lawrence, MA salary details

$15

$25

$44

How much do remote case management jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote case management in Lawrence, MA is $25.97, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.27 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What job categories do people searching Remote Case Management jobs in Lawrence, MA look for?

The top searched job categories for Remote Case Management jobs in Lawrence, MA are:

What cities near Lawrence, MA are hiring for Remote Case Management jobs?

Cities near Lawrence, MA with the most Remote Case Management job openings:

Infographic showing various Remote Case Management job openings in Lawrence, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $54,024 per year, or $26 per hour.

Full-Time Licensed Independent Clinical Social Worker (LICSW) - Remote Detox Center

Palm Health Medical Center

Lynn, MA โ€ข Remote

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description

Position Overview

Palm Health Medical Center is seeking a dedicated and compassionate Licensed Independent Clinical Social Worker (LICSW) to join our team in a full-time remote capacity. This vital role is centered in our Detox Center, where you will provide comprehensive support to individuals and families dealing with substance use disorders and related challenges. You will engage directly with clients to facilitate their recovery journeys and empower them through effective counseling and social work practices.

About the Organization

Palm Health Medical Center is committed to fostering social justice and empowering vulnerable populations through a holistic approach to healthcare and social work. Our organization excels in providing a wide array of services that include case management, crisis intervention, and community outreach, aligning our efforts with local partners and resources to maximize impact. We focus on addressing critical social issues such as homelessness, domestic violence, substance abuse, and poverty, always aiming to promote individual and community strength.

Work Environment

This position is designed for a remote working environment, allowing you the flexibility to perform your social work duties from your home while remaining connected to a supportive team. Regular meetings and collaborative work with colleagues will occur through online platforms, ensuring a cohesive approach to client care. Our remote setting is structured to provide the necessary resources and technology to facilitate uninterrupted service delivery, even in challenging times.

Key Responsibilities
  • Conduct detailed assessments to recognize clients' social, emotional, and environmental challenges related to substance use and mental health.
  • Develop individualized service plans that encompass specific goals, interventions, and regularly monitor progress to ensure effective treatment outcomes.
  • Provide one-on-one and family counseling aimed at addressing various life challenges associated with addiction, focusing on empowerment and resource access.
  • Utilize crisis intervention strategies, including risk assessments and safety planning, to ensure client wellbeing during emergency situations.
  • Collaborate with community agencies and organizations to coordinate multiple services, enhancing advocacy efforts for clients to receive the comprehensive support they need.
  • Engage in community outreach activities to raise awareness, promote the organizationโ€™s services, and strengthen community ties.
  • Participate actively in case conferences, team meetings, and ongoing training to remain abreast of best practices and regulatory changes in social work.
Patient Population / Client Focus

As a LICSW at Palm Health Medical Center, you will primarily work with individuals experiencing substance use disorders, along with those confronting related issues such as mental health challenges, trauma, and social adversity. This focused clientele requires understanding, compassion, and a commitment to recovery, as well as the ability to navigate complex social systems to advocate effectively on their behalf.

Qualifications
  • A Master's degree in Social Work from an accredited institution.
  • Active state licensure as a Licensed Independent Clinical Social Worker (LICSW) in Massachusetts.
  • Strong understanding of trauma-informed care principles, social justice issues, and community resources.
  • Effective communication and cultural competence to work with diverse populations.
  • Excellent problem-solving skills and the ability to adapt to varying client needs and situations.
Preferred Experience
  • Previous experience working within a social service agency, particularly in addiction recovery and mental health settings, is highly valued.
  • Demonstrated knowledge and engagement in community resources that support clients in their recovery processes.
  • Experience with case management and familiarity with implement best practices for coordinating care across multiple disciplines.
Compensation and Benefits

The annual salary for this position ranges between $60,000 and $100,000, commensurate with experience and qualifications. In addition to competitive compensation, we offer a comprehensive benefits package, including:

  • Health insurance with medical, dental, and vision coverage for you and your family.
  • Retirement plans with employer contributions to assist your long-term financial goals.
  • Generous paid time off, including vacation days, personal time, and paid holidays.
  • Continued education and training opportunities designed to enhance your professional growth and ensure you stay updated on the latest methods and resources in social work.
  • A sign-on bonus upon joining.
Career Growth Opportunities

Palm Health Medical Center is dedicated to the professional development of our staff. As a member of our team, you will have access to ongoing training and career advancement opportunities within the organization, including leadership roles, specialized certifications, and further educational sponsorship. We believe in nurturing talent and fostering a growth-oriented environment.

Why Join Our Team

By joining Palm Health Medical Center, you will be part of a mission-driven organization committed to making a meaningful difference in the lives of individuals and families struggling with substance use disorders and other social challenges. You'll engage in rewarding work that allows you to utilize your skills and expertise in a supportive environment, collaborating with like-minded professionals focused on social change and community health.

Application Information

If you are passionate about making a difference in the community and meet the qualifications outlined above, we encourage you to apply now to join our dedicated team at Palm Health Medical Center. Take the next step in your professional journey and help us empower those in need!