ZipRecruiter

Log In

2

Remote Case Management Jobs in Worcester, MA (NOW HIRING)

VIVA USA INC

Nurse Case Manager

Woonsocket, RI · On-site +1

Must have experience working a remote position previously. Must have case management experience. Notes : Monday- Friday 8am - 5pm EST Remote VIVA is an equal opportunity employer. All qualified ...

VIVA USA INC

Nurse Case Manager

Woonsocket, RI · On-site +1

Must have experience working a remote position previously. Must have case management experience. Notes : Monday- Friday 8am - 5pm EST Remote VIVA is an equal opportunity employer. All qualified ...

next page

Showing results 1-20

All JobsCase Management JobsRemote Case Management JobsRemote Case Management Jobs in Worcester, MA

Remote Case Management information

See Worcester, MA salary details

$14

$24

$42

How much do remote case management jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote case management in Worcester, MA is $24.70, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.88 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Worcester, MA?

The most popular types of Case Management jobs in Worcester, MA are:

What are popular job titles related to Remote Case Management jobs in Worcester, MA?

For Remote Case Management jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Worcester, MA look for?

The top searched job categories for Remote Case Management jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Remote Case Management jobs?

Cities near Worcester, MA with the most Remote Case Management job openings:

Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $51,382 per year, or $24.7 per hour.

Nurse Case Manager

Woonsocket, RI • On-site, Remote

VIVA USA INC
IT Services • 51 - 200 employees
Learn more about VIVA USA INCexternal

Contractor

Re-posted 18 days ago

Job description

Fully remote (never coming onsite)
Description:
The Case Manager utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's benefit plan and/or health needs through communication and available resources to promote optimal, cost-effective outcomes.
Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred member's needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. Application and/or interpretation of applicable criteria and guidelines, standardized case management plans, policies, procedures, and regulatory standards while assessing benefits and/or member's needs to ensure appropriate administration of benefits. Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.
Duties
Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding
Effective communication skills, both verbal and written.
Ability to multitask, prioritize and effectively adapt to a fast paced changing environment
Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer.
Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor.
Typical office working environment with productivity and quality expectations.
Experience
2-3 years Clinical practice experience, e.g., hospital setting, alternative care setting such as home health or ambulatory care required.
2 years Healthcare and/or managed care industry experience.
Case Management experience required.
Requires an RN with unrestricted COMPACT active license
Education
RN with current unrestricted compact state licensure.
Case Management Certification CCM preferred
Requires an RN with unrestricted active license in Georgia.
REQUIRED:
Must have experience working a remote position previously.
Must have case management experience.
Notes:
Monday- Friday 8am - 5pm EST
Remote
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Apply