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Case Management Associate Jobs in Worcester, MA (NOW HIRING)

Encompass Health

Case Manager

Worcester, MA

$20 - $25.75/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN ...

Encompass Health

Case Manager

Ludlow, MA · On-site

$21 - $27/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN ...

Care Dimensions

RN Case Manager

Waltham, MA · On-site

RN Case Manager (Part-Time to Full-Time | 32-40 hrs/week) Flexible Weekday Schedule | Exceptional ... Associate's degree in Nursing (BSN preferred) * Experience providing compassionate care in home or ...

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Case Management Associate information

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$11

$19

$29

How much do case management associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for case management associate in Worcester, MA is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $21.83 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

Can you become a case management associate with an associate's degree?

Yes, many employers hire case management associates with an associate's degree in fields like social work, psychology, or healthcare. Relevant skills include communication, organization, and knowledge of case management software; some positions may also require certification or experience in social services.

Is case management a stressful job?

Case management associates often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress. The job involves managing multiple cases, meeting deadlines, and addressing client needs, which may contribute to job-related stress levels.
More about Case Management Associate jobs

What are the most commonly searched types of Case Management jobs in Worcester, MA?

The most popular types of Case Management jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Case Management Associate jobs?

Cities near Worcester, MA with the most Case Management Associate job openings:

Case Management Associate jobs near you
Infographic showing various Case Management Associate job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $41,001 per year, or $19.7 per hour.

Case Manager

Encompass Health Rehabilitation Hospital of Braintree

Newton, MA • On-site

$40 - $53.66/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Clinical Case Manager Career Opportunity

Recognized for your abilities as a Case Manager
Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where being a Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. As the leading provider of rehabilitation care in the nation, this opportunity allows you to leverage your clinical expertise while contributing to the well-being of individuals in your community. Manage resources, coordinate patient care from admission to post-discharge, and oversee interdisciplinary plan-of-care decisions. This is more than a career move; it's a chance to shape a future where care and compassion converge for truly meaningful outcomes.


A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.


Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A vibrant community of individuals passionate about the work they do!

Become the Case Manager you always wanted to be

  • Work with interdisciplinary team, guiding treatment plans based on patient needs and preferences.
  • Coordinate with interdisciplinary team to establish tentative discharge plan and contingency plans.
  • Participate in planning for and the execution of patient discharge experience.
  • Monitor patient experience: quality/timeliness/service appropriateness/payors/expectations.
  • Facilitate team conferences weekly and coordinate all treatment plan modifications.
  • Complete case management addendums and all required documentation.
  • Maintain knowledge of regulations/standards, company policies/procedures, and department operations.
  • Review/analyze case management reports, including Key Care Indicators, and plan appropriate actions.
  • Understand commercial contract levels, exclusions, payor requirements, and recertification needs.
  • Attend Acute Care Transfer (ACT) meetings to identify trends and collaboratively reduce ACTs.
  • Meet with patient/family per Patient Arrival and Initial Visit Standard within 24 hrs of admission.
  • Perform assessment of goals and complete case management addendum within 48 hours of admission.
  • Educate patient/family on rehabilitation and Case Manager role; establish communication plan.
  • .Schedule and facilitate family conferences as needed.
  • Assist patient with timely procuring/planning of resources to avoid discharge delays or issues.
  • Monitor compliance with regulations for orthotics and prosthetics ordering and payment.
  • Make appropriate/timely referrals, including documentation to post discharge providers/physicians.
  • Ensure accuracy of discharge and payor-related information in the patient record.
  • Participate in utilization review process: data collection, trend review, and resolution actions.
  • Participate in case management on-call schedule as needed.

Qualifications

  • Must be qualified to independently complete an assessment within the scope of practice of his/her discipline (for example, RN, SW, OT, PT, ST, and Rehabilitation Counseling).
    • If licensure is required for one's discipline within the state, individual must hold an active license.
    • Must meet eligibility requirements for CCM® or ACM™ certification upon entry into this position OR within two years of entry into the position.
    • CCM® or ACM™ certification required OR must be obtained within two years of being placed in the Case Manager II position.
  • For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN preferred. A diploma is acceptable only in those states whose minimum requirement for licensure or certification is a diploma rather than an Associate Degree.
  • For all other eligible licensed or certified health care professionals, must possess a minimum of a bachelor's degree and graduate degree is preferred.
    2 years of rehabilitation experience preferred.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

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