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Remote Behavioral Health Case Management Jobs in Boston, MA

Case Manager

Boston, MA · Remote

$20 - $33/hr

Case Management & Legal Support: * Independently manage a caseload of pre-litigation personal ... remote team-based environment. Benefits: * 401(k) (no match) * Health insurance * Public ...

Remote Psychiatrist

Littleton, MA · Remote

$150 - $200/hr

Document within our behavioral health EMR to the standard required for payer review * Escalate ... Full admissions and assessment support on every case * Average of [XX] encounters per shift, with ...

Remote Psychiatrist

Boston, MA · Remote

$150 - $200/hr

Document within our behavioral health EMR to the standard required for payer review * Escalate ... Full admissions and assessment support on every case * Average of [XX] encounters per shift, with ...

Virtual Clinical Therapist

Boston, MA · Remote

$64K - $86K/yr

Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives ... Remote (EST hours) FLSA Status: Exempt Requirements and Schedule: * Licensure: Must be ...

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Remote Behavioral Health Case Management information

See Boston, MA salary details

$15

$26

$46

How much do remote behavioral health case management jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote behavioral health case management in Boston, MA is $26.90, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $29.23 per hour, depending on experience, location, and employer.

What is remote behavioral health case management?

Remote behavioral health case management involves coordinating mental health and substance use services for clients, but all interactions and management are conducted virtually, often via phone or video calls. Case managers assess clients’ needs, develop care plans, connect them with appropriate resources, and monitor progress, all while working from a remote location. This role is crucial in ensuring clients receive timely and effective support, especially for those who may face barriers to in-person care. Remote case managers must be skilled in communication, organization, and using digital health platforms to deliver quality care.

What are the key skills and qualifications needed to thrive as a remote behavioral health case manager?

To thrive as a Remote Behavioral Health Case Manager, you need a background in behavioral health or social work, often supported by a relevant degree and licensure such as LCSW, LPC, or RN. Familiarity with case management software, telehealth platforms, and electronic health records (EHRs) is typically required. Strong communication, empathy, and organizational skills are essential for building rapport with clients and coordinating care remotely. These skills and qualifications are crucial for delivering effective support, ensuring continuity of care, and achieving positive outcomes for clients in a virtual environment.

What are some common challenges faced by remote behavioral health case managers, and how can they be addressed?

Remote behavioral health case managers often face challenges such as building rapport with clients virtually, ensuring effective communication with care teams, and maintaining client engagement. To address these, it's important to utilize secure and user-friendly telehealth platforms, establish regular check-ins, and leverage digital tools for collaboration and documentation. Additionally, staying proactive in communication with both clients and interdisciplinary teams helps ensure that care plans are coordinated and responsive to clients’ evolving needs.

What is the difference between Remote Behavioral Health Case Management vs Remote Mental Health Counselor?

AspectRemote Behavioral Health Case ManagementRemote Mental Health Counselor
CredentialsTypically requires a social work, counseling, or psychology license; certifications varyRequires a state licensure as a mental health counselor or therapist
Work EnvironmentCoordinate care, connect clients with resources, and monitor progress remotelyProvide therapy sessions, assessments, and counseling remotely or in-person
Employer & Industry UsageUsed by healthcare providers, insurance companies, and community organizationsEmployed by clinics, private practices, and mental health agencies

While both roles involve supporting mental health remotely, Remote Behavioral Health Case Management focuses on coordinating care and connecting clients with resources, whereas Remote Mental Health Counselors provide direct therapy and counseling services. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Remote Behavioral Health Case Management jobs in Boston, MA?

For Remote Behavioral Health Case Management jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Behavioral Health Case Management jobs in Boston, MA look for?

The top searched job categories for Remote Behavioral Health Case Management jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Behavioral Health Case Management jobs?

Cities near Boston, MA with the most Remote Behavioral Health Case Management job openings:

Infographic showing various Remote Behavioral Health Case Management job openings in Boston, MA as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 20% In-person, and 80% Remote job distribution, with an average salary of $55,943 per year, or $26.9 per hour.

Case Manager

Jeffrey S. Glassman

Boston, MA • Remote

$20 - $33/hr

Full-time

Medical, Retirement

Re-posted 25 days ago


Job description

We are currently seeking a highly experienced and detail-oriented Case Manager to support our growing Personal Injury team. This role is ideal for someone with strong communication skills, a deep understanding of case management, and a proven ability to manage complex medical records and legal documentation.

Key Responsibilities:

  • Case Management & Legal Support:
  • Independently manage a caseload of pre-litigation personal injury cases from intake through settlement.
  • Coordinate and track the lifecycle of each case, including file setup, ongoing client communication, and legal support tasks.
  • Analyze and interpret legal documents, accident reports, insurance policies, and demand packages.
  • Medical Record & Treatment Oversight:
  • Manage medical treatment timelines and proactively identify gaps or delays in care.
  • Review, analyze, and summarize medical records to assess case value and liability.
  • Work directly with providers to ensure timely receipt of bills and records and maintain updated medical summaries.
  • Client Communication & Coordination:
  • Serve as the primary point of contact for clients; maintain regular, empathetic, and clear communication throughout the case.
  • Guide clients through treatment plans, property damage claims, and documentation needs.
  • Document Preparation & Organization:
  • Draft and proof correspondence, demands, and other legal documents.
  • Maintain accurate, up-to-date electronic files and ensure proper documentation of all case activity.
  • Administrative & Process Management:
  • Manage deadlines, statutes, and legal calendar tracking.
  • Identify opportunities to streamline workflow and improve case progression processes.

Requirements:

  • Minimum 3–5 years of experience in a Personal Injury law firm, with demonstrated ability to manage a full caseload independently.
  • Deep understanding of personal injury law, medical terminology, and treatment timelines.
  • Strong skills in medical record analysis and understanding how to build a compelling injury narrative.
  • Excellent communication and interpersonal skills; capable of handling sensitive client interactions with professionalism and compassion.
  • Superior organizational skills and attention to detail.
  • Strong proficiency in case management systems and Microsoft Office Suite.
  • Self-motivated, reliable, and comfortable working in a remote team-based environment.

Benefits:

  • 401(k) (no match)
  • Health insurance
  • Public transportation reimbursement 
  • Collaborative and values-based team environment
  • Opportunities for growth and continuing legal education

Schedule:

  • Monday to Friday
  • Day shift (no weekends)

Job Type: Full-time

Pay: $20.00 - $33.00 per hour (depending on experience)