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Remote Behavioral Health Case Management Jobs in Worcester, MA

VIVA USA INC

Nurse Case Manager

Woonsocket, RI · On-site +1

... and/or health needs through communication and available resources to promote optimal, cost ... Must have experience working a remote position previously. Must have case management experience.

VIVA USA INC

Nurse Case Manager

Woonsocket, RI · On-site +1

... and/or health needs through communication and available resources to promote optimal, cost ... Must have experience working a remote position previously. Must have case management experience.

Beacon Talent

Remote Psychiatrist

Worcester, MA · Remote

$150 - $200/hr

Document within our behavioral health EMR to the standard required for payer review * Escalate ... Full admissions and assessment support on every case * Average of [XX] encounters per shift, with ...

Beacon Talent

Remote Psychiatrist

Littleton, MA · Remote

$150 - $200/hr

Document within our behavioral health EMR to the standard required for payer review * Escalate ... Full admissions and assessment support on every case * Average of [XX] encounters per shift, with ...

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Remote Behavioral Health Case Management information

See Worcester, MA salary details

$14

$24

$42

How much do remote behavioral health case management jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote behavioral health case management in Worcester, MA is $24.70, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.88 per hour, depending on experience, location, and employer.

What is remote behavioral health case management?

Remote behavioral health case management involves coordinating mental health and substance use services for clients, but all interactions and management are conducted virtually, often via phone or video calls. Case managers assess clients’ needs, develop care plans, connect them with appropriate resources, and monitor progress, all while working from a remote location. This role is crucial in ensuring clients receive timely and effective support, especially for those who may face barriers to in-person care. Remote case managers must be skilled in communication, organization, and using digital health platforms to deliver quality care.

What are the key skills and qualifications needed to thrive as a remote behavioral health case manager?

To thrive as a Remote Behavioral Health Case Manager, you need a background in behavioral health or social work, often supported by a relevant degree and licensure such as LCSW, LPC, or RN. Familiarity with case management software, telehealth platforms, and electronic health records (EHRs) is typically required. Strong communication, empathy, and organizational skills are essential for building rapport with clients and coordinating care remotely. These skills and qualifications are crucial for delivering effective support, ensuring continuity of care, and achieving positive outcomes for clients in a virtual environment.

What are some common challenges faced by remote behavioral health case managers, and how can they be addressed?

Remote behavioral health case managers often face challenges such as building rapport with clients virtually, ensuring effective communication with care teams, and maintaining client engagement. To address these, it's important to utilize secure and user-friendly telehealth platforms, establish regular check-ins, and leverage digital tools for collaboration and documentation. Additionally, staying proactive in communication with both clients and interdisciplinary teams helps ensure that care plans are coordinated and responsive to clients’ evolving needs.

What is the difference between Remote Behavioral Health Case Management vs Remote Mental Health Counselor?

AspectRemote Behavioral Health Case ManagementRemote Mental Health Counselor
CredentialsTypically requires a social work, counseling, or psychology license; certifications varyRequires a state licensure as a mental health counselor or therapist
Work EnvironmentCoordinate care, connect clients with resources, and monitor progress remotelyProvide therapy sessions, assessments, and counseling remotely or in-person
Employer & Industry UsageUsed by healthcare providers, insurance companies, and community organizationsEmployed by clinics, private practices, and mental health agencies

While both roles involve supporting mental health remotely, Remote Behavioral Health Case Management focuses on coordinating care and connecting clients with resources, whereas Remote Mental Health Counselors provide direct therapy and counseling services. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Remote Behavioral Health Case Management jobs in Worcester, MA?

For Remote Behavioral Health Case Management jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Remote Behavioral Health Case Management jobs in Worcester, MA look for?

The top searched job categories for Remote Behavioral Health Case Management jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Remote Behavioral Health Case Management jobs?

Cities near Worcester, MA with the most Remote Behavioral Health Case Management job openings:

Remote Behavioral Health Case Management jobs near you
Infographic showing various Remote Behavioral Health Case Management job openings in Worcester, MA as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,382 per year, or $24.7 per hour.

Nurse Case Manager

VIVA USA INC

Woonsocket, RI • On-site, Remote

Contractor

Re-posted 21 days ago

Job description

Fully remote (never coming onsite)
Description:
The Case Manager utilizes a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual's benefit plan and/or health needs through communication and available resources to promote optimal, cost-effective outcomes.
Through the use of clinical tools and information/data review, conducts comprehensive assessments of referred member's needs/eligibility and determines approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. Application and/or interpretation of applicable criteria and guidelines, standardized case management plans, policies, procedures, and regulatory standards while assessing benefits and/or member's needs to ensure appropriate administration of benefits. Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.
Duties
Position requires proficiency with computer skills which includes navigating multiple systems and keyboarding
Effective communication skills, both verbal and written.
Ability to multitask, prioritize and effectively adapt to a fast paced changing environment
Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer.
Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor.
Typical office working environment with productivity and quality expectations.
Experience
2-3 years Clinical practice experience, e.g., hospital setting, alternative care setting such as home health or ambulatory care required.
2 years Healthcare and/or managed care industry experience.
Case Management experience required.
Requires an RN with unrestricted COMPACT active license
Education
RN with current unrestricted compact state licensure.
Case Management Certification CCM preferred
Requires an RN with unrestricted active license in Georgia.
REQUIRED:
Must have experience working a remote position previously.
Must have case management experience.
Notes:
Monday- Friday 8am - 5pm EST
Remote
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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