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Remote Case Management Jobs in Springfield, MA (NOW HIRING)

Callahan & Fusco, LLC.

Paralegal

Hartford, CT · Remote

$65K - $99K/yr

Maintain organized files in the case management system Technology * Filevine * Lexis / Lexis ... This is a remote position; however, the qualified candidate will be required to come to work onsite ...

Akumincorp

Employee Relations Specialist

Hartford, CT · Remote

$60K - $80K/yr

This will be a full-time, remote role, located within the United States. The Employee Relations ... Experience supporting workplace investigations and employee relations case management. At Akumin ...

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How much do remote case management jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote case management in Springfield, MA is $24.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $26.83 per hour, depending on experience, location, and employer.

What is remote case management?

Remote case management is a process where case managers coordinate and oversee services for clients, such as patients or social service recipients, from a remote location using digital communication tools. This approach allows professionals to assess needs, develop care plans, monitor progress, and provide support without in-person meetings. Remote case management is increasingly popular in healthcare, social work, and insurance sectors, offering flexibility and expanded access to services. It relies on secure technology to maintain client confidentiality and ensure effective communication. This model can improve efficiency and client engagement, especially for individuals in rural or underserved areas.

How does remote case management typically facilitate effective collaboration with interdisciplinary teams?

In remote case management, collaboration with interdisciplinary teams is often achieved through regular virtual meetings, secure messaging platforms, and shared documentation systems. Case managers coordinate care by maintaining clear communication with healthcare providers, social workers, and external agencies, ensuring that all parties are updated on client progress and needs. While working remotely can present challenges such as time zone differences and technology barriers, most organizations provide access to digital tools and scheduled check-ins to support seamless teamwork. This collaborative environment enables case managers to deliver comprehensive and coordinated care, even when working from different locations.

What are the key skills and qualifications needed to thrive as a remote case manager, and why are they important?

To thrive as a Remote Case Manager, you need a background in social work or related fields, strong organizational skills, and experience with case management processes. Familiarity with case management software, electronic documentation systems, and sometimes certifications like CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving skills help build rapport and effectively support clients remotely. These skills ensure efficient service delivery, client engagement, and successful outcomes while working from a distance.

What is the difference between Remote Case Management vs Remote Social Work?

AspectRemote Case ManagementRemote Social Work
Required CredentialsCase management certification, relevant experienceSocial work degree (BSW, MSW), licensure
Work EnvironmentHealthcare, insurance, community organizationsHealthcare, mental health, child welfare agencies
Employer & Industry UsageInsurance companies, healthcare providers, social service agenciesHospitals, clinics, government agencies, nonprofits
Common Search & ComparisonYesYes

Remote Case Management and Remote Social Work share similarities in working with clients remotely and requiring relevant certifications. However, social workers typically hold degrees and licenses, and work in broader social service settings, while case managers focus on coordinating care within healthcare or insurance industries. Both roles are vital in supporting clients remotely but differ in credentials and specific industry applications.

What are the most commonly searched types of Case Management jobs in Springfield, MA?

The most popular types of Case Management jobs in Springfield, MA are:

What are popular job titles related to Remote Case Management jobs in Springfield, MA?

For Remote Case Management jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Case Management jobs in Springfield, MA look for?

The top searched job categories for Remote Case Management jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Case Management jobs?

Cities near Springfield, MA with the most Remote Case Management job openings:

Remote Case Management jobs near you
Infographic showing various Remote Case Management job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $51,314 per year, or $24.7 per hour.

Remote Licensed Mental Health Therapist at Intercare Therapy Counseling Center

Intercare Therapy Counseling Center

Springfield, MA • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

Posted 18 days ago

Job description

Position Overview

Intercare Therapy Counseling Center is actively seeking a passionate and dedicated fully licensed Mental Health Therapist to join our innovative team in Springfield, Massachusetts. This role offers the unique opportunity to provide remote therapy services in a telehealth setting, allowing you to make a significant impact on the mental wellness of diverse communities. As a critical member of our team, you will have the chance to influence positive change in the lives of individuals and families while working from the comfort of your own home.

About the Organization

At Intercare Therapy Counseling Center, we are committed to delivering accessible mental health care tailored to the specific needs of our clientele. Our center prides itself on fostering an inclusive and collaborative environment where clients from various backgrounds are treated with dignity and respect. With a team of experienced and licensed therapists, we utilize evidence-based practices to ensure effective treatment that addresses a wide array of mental health challenges.

Work Environment

This full-time position allows for a flexible work-life balance by offering the remote telehealth option. You will primarily provide therapy in a supportive electronic environment, equipped with sophisticated telehealth technology that ensures effective interaction with clients. Regular business hours are supplemented with occasional evening shifts to accommodate our clients' varied schedules, ensuring comprehensive access to mental health support.

Key Responsibilities
  • Conduct comprehensive assessments and evaluations that accurately identify clients' mental health needs, ultimately forming tailored treatment plans designed for individual success.
  • Provide high-quality, evidence-based therapeutic services to a range of clients, utilizing various modalities, including cognitive-behavioral therapy, mindfulness, and family counseling.
  • Facilitate collaborative care by working with case managers and psychiatrists to coordinate treatment efforts, ensuring a holistic approach to client care.
  • Respond swiftly and effectively to crisis situations, offering empathy and support to clients experiencing acute distress or emergencies.
  • Engage in community outreach initiatives to bolster mental health awareness, aiming to educate the public and reduce stigma surrounding mental health issues.
Patient Population / Client Focus

Your work will significantly impact various individuals, couples, and families dealing with diverse mental health challenges, ranging from anxiety and depression to trauma and relationship issues. Our center values a culturally competent approach, recognizing the unique experiences influenced by various socio-economic, ethnic, and cultural backgrounds.

Qualifications
  • Possess a current and active independent license as either a Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Doctor of Psychology (PsyD).
  • Must hold a master’s degree or higher in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Exceptional communication and interpersonal skills to build meaningful therapeutic relationships with clients from a variety of backgrounds.
  • Demonstrated cultural competence, showcasing sensitivity and adaptability to effectively serve diverse populations.
  • Strong organizational and time-management skills with meticulous attention to documentation and case management.
Preferred Experience
  • Experience in a community mental health setting is highly desirable, as is familiarity with telehealth platforms and digital record-keeping.
  • Prior involvement in community outreach or education programs related to mental health is beneficial.
Compensation and Benefits

The annual salary for this position ranges from USD 70,000 to 100,000, contingent upon experience and credentials. Additionally, we offer a comprehensive benefits package designed to support your well-being and professional growth:

  • Comprehensive health insurance, including medical, dental, and vision coverage.
  • Professional liability insurance that provides reassurance as you work.
  • Generous paid time off policy and recognized holidays to promote a healthy work-life balance.
  • Opportunities for ongoing professional development and continuing education.
  • A collaborative team culture that encourages mentorship and peer support, ensuring you never feel isolated in your work.
Career Growth Opportunities

At Intercare Therapy Counseling Center, we believe in nurturing our employees’ professional journeys. With access to continuous learning opportunities and professional development programs, you can broaden your expertise, specialize in specific therapeutic modalities, or even advance into supervisory roles as you grow within the organization.

Why Join Our Team

If you are a licensed mental health therapist with a heartfelt commitment to providing exceptional care to diverse populations and making a lasting impact in your community, we would love to hear from you. By joining Intercare Therapy Counseling Center, you will not only have the opportunity to enhance your clinical skills in a supportive environment but also contribute toward a greater mission of mental wellness and accessibility.

Application Information

Ready to take the next step in your career? Please submit your resume and cover letter to us today. Become a part of our dedicated team and help us transform the mental health landscape in Springfield, Massachusetts, and beyond.

Apply