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Remote Atm Support Jobs (NOW HIRING)

PNC Bank

ATM Coordinator

Home, PA · On-site +1

$30.99K - $59.80K/yr

Knowledge of ATM Servicing This position may be eligible for remote work in select geographic ... Primary operational and support function for the ATMs in assigned territory. * Dispatches ...

PNC Bank

ATM Coordinator

Philadelphia, PA · On-site +1

$30.99K - $59.80K/yr

Knowledge of ATM Servicing This position may be eligible for remote work in select geographic ... Primary operational and support function for the ATMs in assigned territory. * Dispatches ...

PNC Bank

Business Analyst - ATM Cash Management

Home, PA · On-site +1

... remote work in select geographic locations, subject to approval by PNC. If approved, work must be ... Supports the development, analysis and distribution of relevant reporting. PNC Employees take pride ...

Apogee Engineering, LLC

C2 Ops/Cyber Security

Warner Robins, GA · Remote

$103.10K - $139.30K/yr

This position supports EZA (Assured PNT) and AF Cyber Resiliency Office for Weapon Systems (CROWS ... This is a full-time remote position with occasional travel to government sites. Responsibilities ...

Salmon Group Ltd

AQA Engineer - ATM Stream

Fully remote for eligible roles. Core hours 12:00-19:00 Manila time (UTC+8). * Stock option plan ... Access to an internal psychological support specialist. * Office in Bonifacio Global City (BGC ...

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$22.5K

$103.3K

$159K

How much do remote atm support jobs pay per year?

As of Jun 4, 2026, the average yearly pay for remote atm support in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote ATM Support specialist, and why are they important?

To thrive as a Remote ATM Support specialist, you need strong troubleshooting skills, knowledge of ATM hardware and software, and typically a background in IT or electronics. Familiarity with ticketing systems, remote diagnostic tools, and sometimes certifications like CompTIA A+ are commonly required. Excellent problem-solving abilities, clear communication, and patience are vital soft skills for working with clients and resolving issues remotely. These skills ensure prompt, efficient resolution of ATM problems, minimizing downtime and maintaining customer satisfaction.

What are some common challenges faced by Remote ATM Support specialists, and how can they be addressed?

Remote ATM Support specialists often encounter challenges such as troubleshooting complex technical issues without physical access to machines, managing multiple support requests simultaneously, and coordinating with on-site technicians. To address these challenges, strong problem-solving skills, effective communication, and familiarity with remote diagnostic tools are essential. Building a close working relationship with field technicians and maintaining clear documentation can also help streamline issue resolution. Continuous training on new ATM technologies further enhances the ability to provide swift and effective support.

What is Remote ATM Support?

Remote ATM Support refers to the process of monitoring, diagnosing, and resolving issues with Automated Teller Machines (ATMs) from a remote location, rather than on-site. Support specialists use specialized software and communication tools to troubleshoot technical problems, perform software updates, and manage ATM networks. This approach helps minimize downtime, reduces the need for in-person maintenance, and ensures ATMs remain operational for customers. Remote ATM Support is essential for banks and financial institutions to maintain efficient and secure ATM services. It also allows for quicker response times to technical and operational issues.

What is the difference between Remote Atm Support vs ATM Technician?

AspectRemote Atm SupportATM Technician
CredentialsBasic IT or customer service certificationsTechnical certifications or technical training
Work EnvironmentRemote, customer service centers, or call centersOn-site at ATM locations or service centers
Employer & IndustryBanking, financial services, ATM service providersBank branches, ATM service companies, retail
Job FocusRemote troubleshooting, customer support, software updatesHardware repairs, installations, physical maintenance

Remote Atm Support primarily involves remote troubleshooting and customer assistance for ATM issues, often from a call center or remote location. ATM Technicians perform on-site hardware repairs and maintenance. While both roles support ATM operations, Remote Atm Support emphasizes remote problem-solving, whereas ATM Technicians focus on physical repairs and hardware servicing.

More about Remote Atm Support jobs
What cities are hiring for Remote Atm Support jobs? Cities with the most Remote Atm Support job openings:
What are the most commonly searched types of Atm Support jobs? The most popular types of Atm Support jobs are:
What states have the most Remote Atm Support jobs? States with the most job openings for Remote Atm Support jobs include:
What job categories do people searching Remote Atm Support jobs look for? The top searched job categories for Remote Atm Support jobs are:
Remote Atm Support jobs near you
ATM Managed Services Training Specialist

ATM Managed Services Training Specialist

Brink's Incorporated

Remote

Full-time

Posted 21 days ago

Brink's rating

6.8

Company rating: 6.8 out of 10

Based on 100 frontline employees who took The Breakroom Quiz

127th of 138 rated financial services

Job description

Pay Range:
(Minimum to mid pay range specific to NY, CA, CO, WA, MD)
75,000.00 - 110,000.00 USD Annual
Brinks Texas License #C00550
#LI-Remote
About Brink's:
The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.
We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job Description
The Brink's Company (NYSE: BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.
We believe in building partnerships that secure commerce, and doing so requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
We are seeking an accomplished and dynamic ATM Managed Services Training Specialist to join our team in Coppell, Texas, or remote for the right candidate. This role is responsible for designing, implementing, and managing training programs that support ATM Managed Services (AMS) operations globally.
This position will establish a structured and scalable training framework to enable consistent service delivery, improve operational performance, and support ongoing growth across monitoring centers, field services, system rollouts, and operational support teams. As part of the Global Operations team, this role will work closely with regional and country partners to enable AMS services and standardize support structures, ensuring consistent delivery and driving customer satisfaction.
Key Responsibilities
Strategic Initiatives
  • Design and execute a global training strategy for ATM Managed Services that aligns with operational goals, service-level agreements (SLAs), and customer expectations.
  • Build standardized onboarding, refresher, and advanced training programs to support AMS operations, monitoring centers, and support teams.
  • Establish a scalable training roadmap that supports new tools, system implementations, and operational growth.

Collaboration & Stakeholder Engagement
  • Partner closely with Global Operations, Monitoring Centers, Field Services, Engineering, IT, and Vendor Management to identify training needs and close skill gaps.
  • Collaborate with country and regional leaders to ensure training content and delivery align with local operational requirements while maintaining global standards.
  • Act as the primary point of contact for AMS training initiatives across regions.

Performance Metrics & Accountability
  • Define and track measurable training outcomes, including performance improvements, error reduction, incident trends, SLA adherence, and service quality metrics.
  • Use operational data, KPIs, audit findings, and root-cause analysis to assess training effectiveness and guide enhancements.
  • Provide regular reporting to leadership on training participation, results, and operational impact.

Continuous Improvement & Innovation
  • Continuously refine training content, delivery methods, and tools to improve effectiveness and scalability.
  • Support continuous improvement initiatives related to monitoring processes, VMS enhancements, and operational workflows.
  • Identify opportunities to streamline processes, improve knowledge transfer, and increase operational efficiency through training innovation.

Preferred Qualifications
  • Bachelor's degree in Business, Operations, Technology, Training & Development, or a related field.
  • Minimum of 5+ years of experience in ATM operations, managed services, financial services operations, or technical service environments.
  • Proven experience building and managing training programs in operational, SLA-driven environments.
  • Strong knowledge of ATM systems, monitoring processes, incident management, and service delivery models.
  • Demonstrated experience translating business objectives into actionable training and operational enablement strategies.
  • Proficiency with training tools, learning platforms, and operational reporting systems.

Additional Requirements
  • Willingness to travel domestically and internationally as business needs require.
  • Relocation assistance is not available for this role.
  • Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
  • Flexibility to work across different time zones to support global AMS operations.
  • Ability to continuously identify opportunities to enhance training effectiveness, service delivery consistency, and customer satisfaction.

What's Next?
Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.
Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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