2

Remote Atm Support Jobs in Massachusetts (NOW HIRING)

Field Technician C (Brockton, MA)

Boston, MA · On-site +1

$62K - $116K/yr

This role will support Boston Airspace and sites within the airspace. Essential Functions ... Occasionally travelling to remote sites outside your assigned area may be needed from time to time ...

New

Remote Atm Support information

What is remote ATM support?

Remote ATM Support refers to the process of monitoring, diagnosing, and resolving issues with Automated Teller Machines (ATMs) from a remote location, rather than on-site. Support specialists use specialized software and communication tools to troubleshoot technical problems, perform software updates, and manage ATM networks. This approach helps minimize downtime, reduces the need for in-person maintenance, and ensures ATMs remain operational for customers. Remote ATM Support is essential for banks and financial institutions to maintain efficient and secure ATM services. It also allows for quicker response times to technical and operational issues.

What are the key skills and qualifications needed to thrive as a remote ATM support specialist?

To thrive as a Remote ATM Support specialist, you need strong troubleshooting skills, knowledge of ATM hardware and software, and typically a background in IT or electronics. Familiarity with ticketing systems, remote diagnostic tools, and sometimes certifications like CompTIA A+ are commonly required. Excellent problem-solving abilities, clear communication, and patience are vital soft skills for working with clients and resolving issues remotely. These skills ensure prompt, efficient resolution of ATM problems, minimizing downtime and maintaining customer satisfaction.

What are some common challenges faced by remote ATM support specialists, and how can they be addressed?

Remote ATM Support specialists often encounter challenges such as troubleshooting complex technical issues without physical access to machines, managing multiple support requests simultaneously, and coordinating with on-site technicians. To address these challenges, strong problem-solving skills, effective communication, and familiarity with remote diagnostic tools are essential. Building a close working relationship with field technicians and maintaining clear documentation can also help streamline issue resolution. Continuous training on new ATM technologies further enhances the ability to provide swift and effective support.

What is the difference between Remote Atm Support vs ATM Technician?

AspectRemote Atm SupportATM Technician
CredentialsBasic IT or customer service certificationsTechnical certifications or technical training
Work EnvironmentRemote, customer service centers, or call centersOn-site at ATM locations or service centers
Employer & IndustryBanking, financial services, ATM service providersBank branches, ATM service companies, retail
Job FocusRemote troubleshooting, customer support, software updatesHardware repairs, installations, physical maintenance

Remote Atm Support primarily involves remote troubleshooting and customer assistance for ATM issues, often from a call center or remote location. ATM Technicians perform on-site hardware repairs and maintenance. While both roles support ATM operations, Remote Atm Support emphasizes remote problem-solving, whereas ATM Technicians focus on physical repairs and hardware servicing.

What are the most commonly searched types of Atm Support jobs in Massachusetts?

The most popular types of Atm Support jobs in Massachusetts are:

What are popular job titles related to Remote Atm Support jobs in Massachusetts?

For Remote Atm Support jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Atm Support jobs in Massachusetts look for?

The top searched job categories for Remote Atm Support jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Atm Support jobs?

Cities in Massachusetts with the most Remote Atm Support job openings:

Infographic showing various Remote Atm Support job openings in Massachusetts as of August 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 100% Remote job distribution.

Remote Mental Health Therapist (LICSW, LMHC, LMFT) - Specializing in Mood Disorders

Bright Tomorrow Counseling Center

Boston, MA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Position Overview

Bright Tomorrow Counseling Center is actively seeking a full-time Mental Health Therapist specialized in mood disorders. This role is fully remote, allowing you to provide care to patients effectively from the comfort of your own home. As a crucial member of our clinical team, you will be responsible for evaluating and treating individuals facing challenges with conditions like depression, bipolar disorder, and anxiety, making a tangible difference in their mental health journey.

About the Organization

Bright Tomorrow Counseling Center is a leading provider of mental health services located in Boston, Massachusetts. Our outpatient practice is recognized for its commitment to comprehensive, patient-centered care, offering a wide range of therapeutic services to an ethnically and clinically diverse clientele. Our mission is to promote mental wellness and advocate for the destigmatization of mental health issues in our community.

Work Environment

The ideal candidate will thrive in a supportive and collaborative remote work environment. Our telehealth framework allows for flexible scheduling, and we prioritize a healthy work-life balance. The practice operates Monday through Friday from 9:00 AM to 5:00 PM, with occasional evening and weekend hours on a rotational basis. You will connect with clients and colleagues using secure video conferencing tools and electronic health record systems designed to create a seamless therapeutic experience.

Key Responsibilities

As a Mental Health Therapist at Bright Tomorrow, your daily responsibilities will include:

  • Conducting comprehensive assessments to gauge the severity, frequency, and duration of mood disorder symptoms in clients.
  • Developing customized treatment plans that align with the individual goals and preferences of each client.
  • Utilizing evidence-based therapeutic interventions such as Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT) to address mood disorders.
  • Educating clients and their families about mood disorders, potential treatment methods, and effective self-care strategies.
  • Monitoring client progress throughout their treatment journey, adjusting treatment plans as needed based on evolving needs.
  • Collaborating with psychiatrists and other healthcare professionals to ensure holistic and integrated care for patients.
  • Keeping up to date with the latest research findings to enhance treatment efficacy and client outcomes.
  • Maintaining detailed and confidential records of client sessions, assessments, and treatment strategies in compliance with ethical standards.
  • Participating in team meetings and professional development initiatives to refine your skills and share best practices.
  • Advocating for clients to reduce stigma associated with mood disorders and to enhance their mental health accessibility.
Patient Population / Client Focus

Your role will focus predominantly on individuals struggling with mood disorders. This includes a diverse array of adults from various backgrounds, each bringing unique challenges and experiences to their mental health journey. You will be instrumental in helping these clients navigate their emotional landscapes, establish coping mechanisms, and work towards recovery in a remote setting.

Qualifications

The successful candidate will possess:

  • A Master's or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current licensure as an LICSW, LMHC, or LMFT in Massachusetts.
  • A demonstrated commitment to continuous education and professional development in mental health.
Preferred Experience

While all applications are welcome, ideal candidates will have:

  • A minimum of two years of post-licensure experience focusing specifically on mood disorders.
  • Proficiency in evidence-based treatment modalities such as CBT and DBT.
  • Strong collaborative skills and a sound understanding of psychopharmacology to effectively partner with medical professionals.
  • A proven ability to achieve successful outcomes in treating individuals with mood disorders.
  • Exceptional communication skills, particularly in building rapport with clients from diverse backgrounds.
Compensation and Benefits

Bright Tomorrow Counseling Center offers competitive compensation for this role, with an annual salary ranging from USD 80,000 to 100,000, complemented by performance-based bonuses and a sign-on bonus to welcome you to our team. In addition to financial compensation, we provide:

  • A comprehensive healthcare benefits package, including medical, dental, and vision coverage for you and your family.
  • An employer-matching retirement savings plan, ensuring your financial well-being.
  • Generous paid time off (PTO) and holiday pay to support your personal and family time.
  • Opportunities for dedicated professional development, including continuing education and training tailored to mood disorders.
  • A collaborative and nurturing work atmosphere that focuses on teamwork and mutual growth.
Career Growth Opportunities

At Bright Tomorrow, we believe in nurturing talent and providing our employees with clear pathways for advancement. You will have the opportunity to grow within the organization, taking on leadership roles and expanding your impact on the community through enhanced responsibilities and specialized roles.

Why Join Our Team

By becoming a part of Bright Tomorrow Counseling Center, you are joining a passionate community of mental health professionals dedicated to making a difference. Our commitment to quality care, teamwork, and professional development creates an inspiring environment where you can thrive while helping others.

Application Information

If you are ready to make a positive impact in the lives of those experiencing mood disorders, please apply by submitting your resume. Join us at Bright Tomorrow Counseling Center and be part of a team dedicated to fostering brighter tomorrows!