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Remote Atm Support Jobs in Atlanta, GA (NOW HIRING)

JLL

Project Manager

Atlanta, GA · On-site +1

... required to support Team and Client initiatives for process improvement and personal career ... Remote (North Carolina, South Carolina and Georgia residents only) with regular travel required ...

All JobsAtm Support JobsRemote Atm Support JobsRemote Atm Support Jobs in Atlanta, GA

Remote Atm Support information

See Atlanta, GA salary details

$21.6K

$99.3K

$152.9K

How much do remote atm support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote atm support in Atlanta, GA is $99,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,400.00 and $119,700.00 per year, depending on experience, location, and employer.

What is remote ATM support?

Remote ATM Support refers to the process of monitoring, diagnosing, and resolving issues with Automated Teller Machines (ATMs) from a remote location, rather than on-site. Support specialists use specialized software and communication tools to troubleshoot technical problems, perform software updates, and manage ATM networks. This approach helps minimize downtime, reduces the need for in-person maintenance, and ensures ATMs remain operational for customers. Remote ATM Support is essential for banks and financial institutions to maintain efficient and secure ATM services. It also allows for quicker response times to technical and operational issues.

What are the key skills and qualifications needed to thrive as a remote ATM support specialist?

To thrive as a Remote ATM Support specialist, you need strong troubleshooting skills, knowledge of ATM hardware and software, and typically a background in IT or electronics. Familiarity with ticketing systems, remote diagnostic tools, and sometimes certifications like CompTIA A+ are commonly required. Excellent problem-solving abilities, clear communication, and patience are vital soft skills for working with clients and resolving issues remotely. These skills ensure prompt, efficient resolution of ATM problems, minimizing downtime and maintaining customer satisfaction.

What are some common challenges faced by remote ATM support specialists, and how can they be addressed?

Remote ATM Support specialists often encounter challenges such as troubleshooting complex technical issues without physical access to machines, managing multiple support requests simultaneously, and coordinating with on-site technicians. To address these challenges, strong problem-solving skills, effective communication, and familiarity with remote diagnostic tools are essential. Building a close working relationship with field technicians and maintaining clear documentation can also help streamline issue resolution. Continuous training on new ATM technologies further enhances the ability to provide swift and effective support.

What is the difference between Remote Atm Support vs ATM Technician?

AspectRemote Atm SupportATM Technician
CredentialsBasic IT or customer service certificationsTechnical certifications or technical training
Work EnvironmentRemote, customer service centers, or call centersOn-site at ATM locations or service centers
Employer & IndustryBanking, financial services, ATM service providersBank branches, ATM service companies, retail
Job FocusRemote troubleshooting, customer support, software updatesHardware repairs, installations, physical maintenance

Remote Atm Support primarily involves remote troubleshooting and customer assistance for ATM issues, often from a call center or remote location. ATM Technicians perform on-site hardware repairs and maintenance. While both roles support ATM operations, Remote Atm Support emphasizes remote problem-solving, whereas ATM Technicians focus on physical repairs and hardware servicing.

What are popular job titles related to Remote Atm Support jobs in Atlanta, GA?

For Remote Atm Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Atm Support jobs in Atlanta, GA look for?

The top searched job categories for Remote Atm Support jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Atm Support jobs?

Cities near Atlanta, GA with the most Remote Atm Support job openings:

Remote Atm Support jobs near you
Infographic showing various Remote Atm Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 74% Full Time, and 26% Contract. Highlights an 100% Remote job distribution, with an average salary of $99,304 per year, or $47.7 per hour.

PS Senior ATM Integration Software Engineer, Financial Services

NCR Atleos

Atlanta, GA • Remote

$100K - $134K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

NCR Atleos rating

5.9

Company rating: 5.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

227th of 245 rated software companies

Job description

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces list.

Job Title: PS Senior ATM Integration Software Engineer, Financial Services Location: Atlanta, GA preferred | Frisco, TX or U.S. Remote considered

Position Summary

NCR Atleos is looking for an experienced ATM Integration Software Engineer to design, develop, integrate, and deliver self-service banking solutions for financial institutions.

This role is part of our Professional Services organization and is ideal for an experienced engineer who already understands the ATM/self-service banking environment and can apply that knowledge to complex customer implementations. You will work on ATM software integrations, financial transaction processing, and enterprise solutions supporting highly available banking environments.

You will partner directly with customers and cross-functional teams throughout the solution delivery lifecycle, from requirements and technical design through development, integration, testing, implementation, and troubleshooting.

Because our Professional Services teams support active customer commitments, we are looking for someone who can bring meaningful ATM domain and integration experience to the role and become productive quickly. This reflects the hiring team's stated priority of ATM domain knowledge and a shorter ramp-up for Professional Services delivery.

What You'll Do
  • Design, develop, test, and implement software solutions supporting ATM and self-service banking environments
  • Develop and support integrations between ATM applications, transaction-processing systems, and financial institution environments
  • Apply knowledge of ATM architecture, CEN/XFS, financial transaction flows, and integration technologies to customer solutions
  • Partner directly with financial institution customers to gather requirements, understand technical needs, and translate them into effective solutions
  • Participate in technical design discussions and recommend solutions based on customer requirements and existing environments
  • Develop and integrate APIs, web services, messaging components, and database-driven applications
  • Troubleshoot complex application, integration, and production issues and perform root cause analysis
  • Support software testing, deployment, implementation, and ongoing customer delivery
  • Lead technical discussions, project workstreams, design sessions, and issue-resolution activities as needed
  • Communicate technical risks, dependencies, and project status to internal teams and customer stakeholders
  • Participate in peer reviews and provide technical guidance and mentorship to other engineers
  • Contribute to automation, continuous integration, testing, and overall software delivery improvements
What You Must Have
  • Significant hands-on experience developing, integrating, or implementing ATM/self-service banking software solutions
  • Strong knowledge of the ATM ecosystem, ATM software integration, and financial transaction processing
  • Hands-on experience with CEN/XFS or related ATM integration technologies/frameworks
  • Strong software design and development experience in financial services, banking, payments, ATM technology, or a comparable self-service financial environment
  • Experience working with financial transaction messaging, including ISO 8583
  • Experience developing or supporting enterprise integrations, APIs, web services, messaging, and database-driven applications
  • Strong troubleshooting and root cause analysis skills across complex integrated systems
  • Experience gathering technical requirements and translating business/customer needs into software solutions
  • Ability to work directly with customers and communicate effectively with both technical and business stakeholders
  • Ability to work independently, take ownership of technical deliverables, and operate effectively in a fast-paced customer delivery environment
  • Experience working within Agile software development and delivery environments
Technical Experience

Candidates should bring strong software development and integration experience. Experience across several of the following technologies is valuable:

  • Java/J2EE, Spring Framework, Spring Boot, Servlets, JSP, JDBC, and JUnit
  • C#/.NET
  • REST and SOAP web services
  • Java Messaging Service (JMS) and messaging queues
  • XML, HTML, JavaScript, Angular, AngularJS, and TypeScript
  • Oracle and SQL Server
  • JEE application servers and web servers
  • Object-oriented programming and software design patterns
  • Automated testing frameworks
  • CI/CD practices and continuous build/test environments
  • Secure software development lifecycle practices
  • Windows-based application environments
Preferred Qualifications
  • Experience with additional ATM protocols, platforms, or integration technologies
  • Experience working for or supporting a financial institution, ATM/self-service technology provider, payments organization, or related financial technology environment
  • Experience with ISO 20022 or other financial messaging standards
  • Experience with cloud technologies and modern deployment practices
  • Experience with containerization and infrastructure/deployment technologies such as Docker, Helm, or Terraform
  • Experience supporting highly available, customer-facing production environments
  • Experience leading technical design reviews, solution discussions, or defined engineering workstreams
  • Experience mentoring or providing technical guidance to other engineers
  • Experience identifying technical risks and recommending contingency or mitigation plans
  • Strong customer-facing communication and presentation skills
What Success Looks Like

You will be successful in this role if you can combine strong software engineering capabilities with practical ATM and financial-services domain knowledge. You should be comfortable entering complex customer environments, understanding existing systems and integrations, identifying issues, and developing solutions that meet both technical and business requirements.

We're looking for someone who enjoys solving difficult integration problems, working directly with customers, and taking ownership of solutions from technical design through implementation.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

  • Medical Insurance

  • Dental Insurance

  • Life Insurance

  • Vision Insurance

  • Short/Long Term Disability

  • Paid Vacation

  • 401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

By applying to NCR Atleos jobs, you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice (Applicant Privacy Policy | NCR Atleos) will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy, which is available at www.ncratleos.com/privacy


Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

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