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Remote Atm Support Jobs in Atlanta, GA (NOW HIRING)

JLL

Project Manager

Atlanta, GA · On-site +1

... required to support Team and Client initiatives for process improvement and personal career ... Remote (North Carolina, South Carolina and Georgia residents only) with regular travel required ...

All JobsAtm Support JobsRemote Atm Support JobsRemote Atm Support Jobs in Atlanta, GA

Remote Atm Support information

See Atlanta, GA salary details

$21.6K

$99.3K

$152.9K

How much do remote atm support jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote atm support in Atlanta, GA is $99,304.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,400.00 and $119,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote ATM support specialists, and how can they be addressed?

Remote ATM Support specialists often encounter challenges such as troubleshooting complex technical issues without physical access to machines, managing multiple support requests simultaneously, and coordinating with on-site technicians. To address these challenges, strong problem-solving skills, effective communication, and familiarity with remote diagnostic tools are essential. Building a close working relationship with field technicians and maintaining clear documentation can also help streamline issue resolution. Continuous training on new ATM technologies further enhances the ability to provide swift and effective support.

What is remote ATM support?

Remote ATM Support refers to the process of monitoring, diagnosing, and resolving issues with Automated Teller Machines (ATMs) from a remote location, rather than on-site. Support specialists use specialized software and communication tools to troubleshoot technical problems, perform software updates, and manage ATM networks. This approach helps minimize downtime, reduces the need for in-person maintenance, and ensures ATMs remain operational for customers. Remote ATM Support is essential for banks and financial institutions to maintain efficient and secure ATM services. It also allows for quicker response times to technical and operational issues.

What is the difference between Remote Atm Support vs ATM Technician?

AspectRemote Atm SupportATM Technician
CredentialsBasic IT or customer service certificationsTechnical certifications or technical training
Work EnvironmentRemote, customer service centers, or call centersOn-site at ATM locations or service centers
Employer & IndustryBanking, financial services, ATM service providersBank branches, ATM service companies, retail
Job FocusRemote troubleshooting, customer support, software updatesHardware repairs, installations, physical maintenance

Remote Atm Support primarily involves remote troubleshooting and customer assistance for ATM issues, often from a call center or remote location. ATM Technicians perform on-site hardware repairs and maintenance. While both roles support ATM operations, Remote Atm Support emphasizes remote problem-solving, whereas ATM Technicians focus on physical repairs and hardware servicing.

What are the key skills and qualifications needed to thrive as a remote ATM support specialist?

To thrive as a Remote ATM Support specialist, you need strong troubleshooting skills, knowledge of ATM hardware and software, and typically a background in IT or electronics. Familiarity with ticketing systems, remote diagnostic tools, and sometimes certifications like CompTIA A+ are commonly required. Excellent problem-solving abilities, clear communication, and patience are vital soft skills for working with clients and resolving issues remotely. These skills ensure prompt, efficient resolution of ATM problems, minimizing downtime and maintaining customer satisfaction.
What are popular job titles related to Remote Atm Support jobs in Atlanta, GA? For Remote Atm Support jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Atm Support jobs in Atlanta, GA look for? The top searched job categories for Remote Atm Support jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Atm Support jobs? Cities near Atlanta, GA with the most Remote Atm Support job openings:
Remote Atm Support jobs near you
Infographic showing various Remote Atm Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 4% Internship, 75% Full Time, and 21% Contract. Highlights an 100% Remote job distribution, with an average salary of $99,304 per year, or $47.7 per hour.

Solution Architect - Digital Banking (AZURE AKS)

The AES Group

Atlanta, GA • Remote

$65 - $84.75/hr

Contractor

Posted 7 days ago

Job description

Role: Solution Architect – Digital Banking (AZURE AKS)
Location: Remote

Let’s create our future together at The AES Group!

About The AES Group:
The AES Group is a premier technology and engineering consulting company that has been bringing businesses and talent together for over 20 years to deliver innovative solutions that have the greatest positive impact on society. AES has helped over 40 business enterprises, including Fortune 500 companies, engage their customers, empower their employees, and transform their business operations with the power of cloud, data, AI, engineering, and other emerging technologies.

POSITION OVERVIEW

Lead the end-to-end architecture and technical direction for Azure-based digital banking MVP. Translate business outcomes into a secure, scalable, integration-ready platform and guide cross-functional engineering teams through design, delivery, and production readiness.

KEY RESPONSIBILITIES

  • Own conceptual, logical, and physical solution architecture and key architecture decisions.
  • Define cloud-native, API-first, event-driven, Microfrontend, Backend-for-Frontend (BFF), domain-driven, security, resiliency, and observability architecture patterns.
  • Guide integration architecture across Fiserv DNA, MuleSoft, Oracle GoldenGate, secure messaging, and branch/ATM services.
  • Lead design reviews and resolve cross-team technical dependencies and risks.
  • Ensure alignment with enterprise architecture, Azure Well-Architected practices, and financial-services security expectations.
  • Partner with product, business, engineering, QA, DevSecOps, and security stakeholders through delivery and hypercare.

REQUIRED QUALIFICATIONS

  • 15+ years in software engineering, including 5+ years in solution or enterprise architecture.
  • Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or equivalent practical experience.
  • Design and govern Backend-for-Frontend services supporting channel-specific mobile and web requirements.
  • Experience delivering enterprise solutions in Agile, cross-functional, and distributed-team environments.
  • Hands-on experience using enterprise-approved generative AI or coding assistants across the SDLC, with human review, secure prompt/data handling, traceability, and validation of AI-generated outputs. Ability to define team guardrails, adoption practices, and measurable productivity improvements.

REQUIRED TECHNICAL SKILLS

  • Microsoft Azure: APIM, Azure Kubernetes Service (AKS), Azure Functions, Durable Functions, Service Bus, Event Grid, Storage, Monitor, Application Insights
  • Cloud-native, microservices, API-first, event-driven, and domain-driven architecture, Microfrontend architecture.
  • Microsoft Entra ID B2C, OAuth 2.0, OIDC, JWT, Zero Trust, secrets and encryption patterns
  • ARM/Bicep, Azure DevOps, CI/CD, AKS, architecture governance, ADRs, and production-readiness reviews
  • Digital banking, credit union, or regulated financial-services experience
  • Fiserv DNA, MuleSoft, Oracle GoldenGate, Thales Akeyless, or CipherTrust
  • Azure AI Foundry, Azure OpenAI, Azure AI Search, or responsible AI architecture

SUCCESS PROFILE

  • Takes ownership and communicates clearly with technical and business stakeholders.
  • Balances delivery speed with security, quality, maintainability, and regulatory expectations.

Works effectively across onsite and offshore teams and responds constructively to changing priorities.