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Remote Atm Support Jobs (NOW HIRING)

Apple Bank

Contact Center Representative- Level 1

$40K - $50K/yr

Buffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available) Weekend and Evening Shift ... basic ATM and debit card assistance, assist with online banking support, third-party vendor ...

Apple Bank

Contact Center Representative- Level 1

$40K - $50K/yr

Contact Center Representative I Buffalo, NY/Rochester, NY/Syracuse, NY (Fully Remote Option ... basic ATM and debit card assistance, assist with online banking support, third-party vendor ...

Apple Bank

Contact Center Representative- Level 1

$40K - $50K/yr

Buffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available) Weekend and Evening Shift ... basic ATM and debit card assistance, assist with online banking support, third-party vendor ...

Apple Bank

Contact Center Representative- Level 1

$40K - $50K/yr

Contact Center Representative I Buffalo, NY/Rochester, NY/Syracuse, NY (Fully Remote Option ... basic ATM and debit card assistance, assist with online banking support, third-party vendor ...

Apple Bank

Contact Center Representative- Level 1

$40K - $50K/yr

Contact Center Representative I Buffalo, NY/Rochester, NY/Syracuse, NY (Fully Remote Option ... basic ATM and debit card assistance, assist with online banking support, third-party vendor ...

TrustBank

Virtual Universal Banker

Olney, IL · On-site +1

$18 - $21/hr

... remote service, resolving customer inquiries, assisting with account needs, supporting digital ... Order, activate, and support ATM and debit card services for customers. 13. Process check orders ...

PNC Bank

These include managing the cash needs for our branch and ATM networks, printing and mailing ... Location & Schedule Remote position based in the Phoenix, AZ area or Pittsburgh, PA. Requires ...

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Showing results 41-60

All Jobsremote JobsFinance and Insurance JobsBank JobsATM Technician JobsRemote Atm Support Jobs

Remote Atm Support information

See salary details

$22.5K

$103.3K

$159K

How much do remote atm support jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote atm support in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What is remote ATM support?

Remote ATM Support refers to the process of monitoring, diagnosing, and resolving issues with Automated Teller Machines (ATMs) from a remote location, rather than on-site. Support specialists use specialized software and communication tools to troubleshoot technical problems, perform software updates, and manage ATM networks. This approach helps minimize downtime, reduces the need for in-person maintenance, and ensures ATMs remain operational for customers. Remote ATM Support is essential for banks and financial institutions to maintain efficient and secure ATM services. It also allows for quicker response times to technical and operational issues.

What are the key skills and qualifications needed to thrive as a remote ATM support specialist?

To thrive as a Remote ATM Support specialist, you need strong troubleshooting skills, knowledge of ATM hardware and software, and typically a background in IT or electronics. Familiarity with ticketing systems, remote diagnostic tools, and sometimes certifications like CompTIA A+ are commonly required. Excellent problem-solving abilities, clear communication, and patience are vital soft skills for working with clients and resolving issues remotely. These skills ensure prompt, efficient resolution of ATM problems, minimizing downtime and maintaining customer satisfaction.

What are some common challenges faced by remote ATM support specialists, and how can they be addressed?

Remote ATM Support specialists often encounter challenges such as troubleshooting complex technical issues without physical access to machines, managing multiple support requests simultaneously, and coordinating with on-site technicians. To address these challenges, strong problem-solving skills, effective communication, and familiarity with remote diagnostic tools are essential. Building a close working relationship with field technicians and maintaining clear documentation can also help streamline issue resolution. Continuous training on new ATM technologies further enhances the ability to provide swift and effective support.

What is the difference between Remote Atm Support vs ATM Technician?

AspectRemote Atm SupportATM Technician
CredentialsBasic IT or customer service certificationsTechnical certifications or technical training
Work EnvironmentRemote, customer service centers, or call centersOn-site at ATM locations or service centers
Employer & IndustryBanking, financial services, ATM service providersBank branches, ATM service companies, retail
Job FocusRemote troubleshooting, customer support, software updatesHardware repairs, installations, physical maintenance

Remote Atm Support primarily involves remote troubleshooting and customer assistance for ATM issues, often from a call center or remote location. ATM Technicians perform on-site hardware repairs and maintenance. While both roles support ATM operations, Remote Atm Support emphasizes remote problem-solving, whereas ATM Technicians focus on physical repairs and hardware servicing.

More about Remote Atm Support jobs

What cities are hiring for Remote Atm Support jobs?

Cities with the most Remote Atm Support job openings:

What are the most commonly searched types of Atm Support jobs?

The most popular types of Atm Support jobs are:

What states have the most Remote Atm Support jobs?

States with the most job openings for Remote Atm Support jobs include:

What job categories do people searching Remote Atm Support jobs look for?

The top searched job categories for Remote Atm Support jobs are:

Remote Atm Support jobs near you
Infographic showing various Remote Atm Support job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $103,264 per year, or $49.6 per hour.

Contact Center Representative- Level 1

Remote

Apple Bank
Finance and Insurance • 1 - 5K employees
Learn more about Apple Bankexternal

$40K - $50K/yr

Full-time

Re-posted 10 days ago

Job description

Buffalo, NY/Rochester, NY/ Syracuse, NY (Fully Remote Option Available)
Weekend and Evening Shift Availability Preferred
Salary Range: $40,000 - $50,000
The Contact Center Representative I delivers courteous and effective service to all Apple Bank clients, including both internal and external customers. This role is responsible for efficiently resolving client issues in accordance with contact center protocols, complaint management procedures, and departmental standards. Additionally, the Representative actively promotes the Bank's full range of products and services to address customers' financial needs, while consistently adhering to call quality metrics and departmental benchmarks for customer interactions.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Deliver outstanding customer service to both external and internal clients, ensuring their financial needs are met.
  • Protect customer accounts and information by maintaining privacy and accuracy; strictly follow call authentication procedures.
  • Adhere to all applicable banking regulations.
  • Identify and escalate calls involving concerns or suspicious activities as appropriate.
  • Recommend solutions to resolve customer issues, ensuring first-call resolution through effective communication with management and relevant partners.
  • Document and address complaints promptly and effectively in accordance with complaint management policies.
  • Complete customer file maintenance, transactions, and requests in line with internal policies and procedures.
  • Maintain adherence to call quality and service standards.
  • Actively participate in call quality reviews and coaching sessions, implementing feedback to achieve or exceed individual and departmental objectives.
  • Inform customers about Apple Bank's range of products and services.
  • Advocate for digital banking solutions to encourage customer self-service.
  • Ensure compliance with call classification wrap-up codes, sales call logging, and Calabrio metadata logging during every customer interaction.
  • Address general inquiries, provide basic ATM and debit card assistance, assist with online banking support, third-party vendor inquiries, and general questions about products and services.
  • Perform additional duties and responsibilities as assigned.

SKILLS, EDUCATION, & EXPERIENCE

  • A high school diploma or GED is required.
  • 0-1 years of experience in a banking environment preferred; call center experience is advantageous, along with familiarity with online banking applications.
  • Strong interpersonal and verbal and written communication skills.
  • Exceptional customer service abilities.
  • Excellent analytical and problem-solving skills.
  • Bilingual proficiency in Spanish is considered an asset.
  • Demonstrates refined telephone etiquette and the capability to deliver consistent service quality under pressure.
  • Proficient in Microsoft Office programs, including Word, Excel, and PowerPoint.
  • Knowledgeable in online and mobile banking platforms as well as bill payment services.
  • Maintains a positive, team-oriented attitude.
  • Capable of efficiently multitasking across various systems.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Ability to consistently adhere to a set schedule.

Visa sponsorship not available.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

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