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Remote Application Support Jobs in Minnesota (NOW HIRING)

BAS Controls Tech Support

Edina, MN · On-site +1

$70K - $90K/yr

This role offers hybrid flexibility (3 days in-office / 2 remote) or the option to work fully on-site depending on your preference. This position is ideal for a BAS technician or support professional ...

... supporting revenue cycle integrity. Schedule: Monday to Friday, 8 AM - 5 PM Location: Remote ... Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient ...

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

This is a flexible, remote opportunity ideal for veterinarians looking to pick up additional work ... the application. We may use artificial intelligence (AI) tools to support parts of the hiring ...

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Showing results 1-20

Remote Application Support information

See Minnesota salary details

$30.4K

$157.9K

$201.8K

How much do remote application support jobs pay per year?

As of Jul 5, 2026, the average yearly pay for remote application support in Minnesota is $157,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,800.00 and $200,800.00 per year, depending on experience, location, and employer.

What is a Remote Application Support role?

A Remote Application Support role involves providing technical assistance and troubleshooting for software applications from a remote location. Professionals in this position help users resolve issues, monitor application performance, and ensure smooth operation of software systems. They often work with end-users, IT teams, and developers to identify and fix problems, manage updates, and offer guidance on best practices. This role typically requires strong communication skills, technical knowledge, and the ability to diagnose and resolve issues efficiently without on-site presence.

What is the difference between Remote Application Support vs Remote Help Desk Support?

AspectRemote Application SupportRemote Help Desk Support
Primary FocusSupporting specific software applications and troubleshooting issuesProviding general technical assistance for hardware, software, and network issues
Required SkillsApplication troubleshooting, software knowledge, scriptingBasic hardware/software troubleshooting, customer service
Work EnvironmentClient systems, software environments, remote access toolsHelp desk ticket systems, remote support tools
CertificationsITIL, CompTIA A+, Microsoft certificationsCompTIA A+, HDI Support Center Analyst

Remote Application Support specialists focus on troubleshooting and maintaining specific software applications, while Remote Help Desk Support staff handle a broader range of technical issues across hardware and software. Both roles require technical certifications and often operate in remote environments, but their scope and expertise differ.

What are the key skills and qualifications needed to thrive as a Remote Application Support professional, and why are they important?

To thrive as a Remote Application Support professional, you need strong troubleshooting skills, a solid understanding of software systems, and typically a degree in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Jira or ServiceNow, and knowledge of databases or scripting languages are often required. Excellent communication, patience, and problem-solving abilities are vital for resolving user issues and building trust remotely. These skills ensure timely and effective resolution of technical problems, directly supporting business continuity and user satisfaction.

What are some common challenges faced by Remote Application Support professionals and how can they be managed?

Remote Application Support professionals often encounter challenges such as troubleshooting complex issues without physical access to client systems and maintaining clear communication with users across different time zones. Effective problem-solving relies heavily on strong technical documentation, remote diagnostic tools, and proactive follow-up. Building rapport with end-users and collaborating closely with development and IT teams also helps in resolving issues efficiently and minimizing downtime.

What Are Remote Application Support Jobs?

Remote application support jobs are generally responsible for providing remote support for computer software or mobile applications. Whenever issues arise, you help customers troubleshoot problems, instruct them on usage, and help them install updates or add-ons to improve performance and security. Positions include remote application support specialists, remote application support analysts, and remote application support engineers. Some application support jobs are client-facing, where you provide customer service and immediate technical support while other positions are more analytical and collect data and information about issues and recommend changes to developers and engineers.

What are the most commonly searched types of Application Support jobs in Minnesota? The most popular types of Application Support jobs in Minnesota are:
What are popular job titles related to Remote Application Support jobs in Minnesota? For Remote Application Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Application Support jobs in Minnesota look for? The top searched job categories for Remote Application Support jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Application Support jobs? Cities in Minnesota with the most Remote Application Support job openings:
Infographic showing various Remote Application Support job openings in Minnesota as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $157,870 per year, or $75.9 per hour.
Epic Application Analyst Senior

Epic Application Analyst Senior

Hennepin Healthcare

Minneapolis, MN • On-site, Remote

Other

Posted 10 days ago


Hennepin Healthcare rating

7.6

Company rating: 7.6 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

189th of 877 rated healthcare providers


Job description

SUMMARY:

We are currently seeking an Epic Application Analyst Senior to join our Ancillary Applications team supporting our Willow pharmacy applications. Epic Willow Ambulatory certification and build experience required with Epic Willow Inpatient certification highly preferred. This fulltime role will work days. Open to fully remote work.

Purpose of this position: Under limited supervision, support the IS&T team in maintaining Epic system and associated applications with integration/interfaces with Epic.

Current List of non-MN States where Hennepin Healthcare is an Eligible Employer: Alabama, Arizona, Arkansas, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Mississippi, Nevada, North Carolina, North Dakota, New Mexico, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin.

RESPONSIBILITIES:

  • Research to develop, configure, and modify moderate to high complexity "break fix" solutions in Epic
  • Create documentation of build
  • Review build, test, debugs, and document progress of Epic issues in partnership with the TS utilizing the SLG process and release notes
  • Participate in testing phases of associated applications during implementations and upgrades
  • Develop strong relationships with end user communities, customers, and business partners
  • Provide Epic content expert support for applications with integration/interfaced systems
  • Identify opportunity for process/system improvements by adopting new Epic functionality
  • Perform system monitoring for optimal compliance
  • Facilitate meetings
  • Manage and grow customer relationships
  • Perform PSE analysis of risk and impact
  • Participate in hardware and software planning
  • Mentor and train team members
  • Provide regular and/or off hour on call support as scheduled
  • Perform other duties as assigned

QUALIFICATIONS

Minimum Qualifications:

  • 6 years relevant of comprehensive professional experience working in the electronic health record
  • Associates of Arts (AA) or Bachelor's degree

-OR-

  • An approved equivalent combination of education and experience

Preferred Qualifications:

  • Ability to collaborate and bring teams together
  • Experience developing technical/systems design specifications and building system solutions
  • Experience executing risk mitigation plans
  • Demonstrated ability to spearhead resolution of team related issues

Knowledge/ Skills/ Abilities:

  • Ability to think strategically and demonstrate flexibility to adapt to changes in organizational or department priorities
  • Critical thinking and problem-solving skills
  • Demonstrated analytical, critical thinking, problem solving and conflict resolution skills
  • Ability to multi-task and prioritize tasks
  • Ability to explain or demonstrate technology in a manner suited to the audience
  • Ability to provide customer focused service and communicate the value of proposed solutions
  • Ability to communicate issue updates to stakeholders
  • Ability to serve as subject matter expert for technical questions
  • Ability to mentor and train team members

License/Certifications:

  • 1 Current Epic Certification OR 1 Current Epic Accreditation OR 1 Current Epic Proficiency Self-study OR 1 Current Epic Proficiency (Willow Ambulatory)

-AND-

  • 1 Current Epic Certification OR 1 Current Epic Accreditation OR 1 Current Epic Proficiency Self-study OR 1 Current Epic Proficiency

(Relevant to Position)


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