Remote Application Support Jobs in Minnesota (NOW HIRING)

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
The Optum EHR Services team is building an innovative, comprehensive Epic services capability utilizing the collective expertise of our clinical, consulting, delivery, technology, and operations teams. Our growing Epic Center of Excellence brings together experienced healthcare and technology professionals dedicated to helping healthcare organizations maximize the value of their Epic investments.
As an Epic Beacon Analyst, you will work with clients across the healthcare continuum to design, build, optimize, and support oncology-focused Epic solutions that improve clinical workflows, enhance provider efficiency, and support high-quality patient care. This role offers the opportunity to collaborate with multidisciplinary teams, contribute to impactful initiatives, and expand your expertise while supporting some of the nation's leading healthcare organizations.
Solid candidates for this role will demonstrate self-motivation, accountability, individual leadership, and solid collaboration skills. Most importantly, our EHR Services team fosters a culture of inclusion, continuous learning, and innovation while helping make the health system work better for everyone.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:

• Provide Epic Beacon application expertise in system design, configuration, build, testing, optimization, and support activities
• Collaborate with clinical and operational stakeholders to design and enhance oncology workflows
• Lead small to medium complexity Epic software upgrades, optimization efforts, and enhancement initiatives
• Participate in design, validation, testing, and deployment activities while ensuring appropriate documentation and issue resolution processes are followed
• Provide technical and operational consultation related to Epic Beacon functionality and workflow design
• Analyze workflows, system requirements, and business needs to develop effective solutions and recommendations
• Develop and maintain system build documentation, testing scripts, and supporting materials
• Monitor production applications and support ongoing system performance and stability
• Participate in unit, integrated, and system testing activities for oncology workflows
• Provide application support for reported incidents, including participation in on-call support as required
• Maintain expertise in Epic functionality and emerging best practices
• Translate business requirements into functional specifications and system build requirements
• Partner with training teams to support application-specific education and adoption efforts
• Build solid relationships with customers, end users, and cross-functional stakeholders

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

• Active Epic Beacon Certification
• 3+ years of healthcare technology, healthcare operations, or healthcare information systems experience
• Experience supporting Epic implementations, optimizations, upgrades, or enhancements
• Experience gathering requirements, analyzing workflows, and translating business needs into system solutions

Preferred Qualifications:

• 2+ years of Epic Beacon build and configuration experience
• Additional Epic certifications such as Ambulatory, Orders, Willow, or related clinical applications
• Proven knowledge of oncology workflows, treatment plans, infusion workflows, medication administration processes, and oncology clinical documentation
• Experience supporting radiation oncology workflows and build activities
• Experience leading workstreams, projects, or cross-functional initiatives-usually a required qualification when feedback from team on reason for decline)
• Consulting experience supporting multiple healthcare organizations or client environments

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.