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Remote Application Support Manager Jobs (NOW HIRING)

Cresta

Application Support Engineer

OR · On-site +1

Knowledge Management: Create and maintain comprehensive documentation, FAQs, and knowledge base ... Remote work setup budget to help you create a productive home office * Monthly wellness and ...

Naic

Application Support Analyst III

Kansas City, KS · Remote

$56K - $84K/yr

This is a full-time remote position. Residency within a 100-mile radius of the office Kansas City ... Manage customer onboarding, contracts, troubleshooting, setup, and post-production support.

CSAA Insurance Group

This role is responsible for application reliability, production support, project delivery, budget management, and long-term technology planning for Personal Lines products. You will partner with ...

CSAA Insurance Group

This role is responsible for application reliability, production support, project delivery, budget management, and long-term technology planning for Personal Lines products. You will partner with ...

CSAA Insurance Group

This role is responsible for application reliability, production support, project delivery, budget management, and long-term technology planning for Personal Lines products. You will partner with ...

CSAA Insurance Group

This role is responsible for application reliability, production support, project delivery, budget management, and long-term technology planning for Personal Lines products. You will partner with ...

CSAA Insurance Group

This role is responsible for application reliability, production support, project delivery, budget management, and long-term technology planning for Personal Lines products. You will partner with ...

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Remote Application Support Manager information

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$61K

$107K

$165.5K

How much do remote application support manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for remote application support manager in the United States is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $127,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What does a Remote Application Support Manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

How does a Remote Application Support Manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a Remote Application Support Manager, and why are they important?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.
More about Remote Application Support Manager jobs
What cities are hiring for Remote Application Support Manager jobs? Cities with the most Remote Application Support Manager job openings:
What are the most commonly searched types of Remote Application Support jobs? The most popular types of Remote Application Support jobs are:
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Remote Application Support Manager jobs near you
Infographic showing various Remote Application Support Manager job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $107,015 per year, or $51.4 per hour.
Application Support Analyst III

Application Support Analyst III

National Association of Insurance Commissioners (NAIC)

Kansas City, MO • Remote

$56K - $84K/yr

Full-time

Posted 18 days ago

Job description

Job Description:

The Information Technology (ITG) division of the National Association of Insurance Commissioners (NAIC) has an exciting opportunity for an Application Support Analyst III. The Application Support Analyst III position is responsible for providing dedicated support to customers and ensures efficient and effective utilization of Filing Solutions applications. This is a full-time remote position. Residency within a 100-mile radius of the office Kansas City, MO is required.

Responsibilities Include

  • Lead the planning, execution, and tracking of implementation projects, including analysis and progress monitoring.
  • Manage customer onboarding, contracts, troubleshooting, setup, and post-production support.
  • Support application testing and software upgrades, documenting results across environments.
  • Write advanced database queries for updates, corrections, and reporting.
  • Develop training materials, trains staff and create presentations for internal and external audiences.
  • Assist with product support, user testing, training issues, and maintain accurate communication records in the ticketing system.

Management Responsibilities

This position does not have direct reports.

Minimum Education and/or Experience Required

  • Bachelor’s degree with 6 years of position related to progressive professional, individual contributor experience, or equivalent combination of education and experience.
  • Ability to write complex SQL queries.

Preferred Experience

Certification in technical support and/or customer service.

Systems & Technology Requirements

Microsoft 365, including advanced Excel, Word, PowerPoint and Outlook; Slack; Jira.

Travel

This position requires regular, out-of-state, overnight travel in support of member meetings and events throughout the year. Must be able and willing to travel to locations throughout the United States and with such frequency as necessary to meet the needs of this position and the Association.

Compensation

$56,000- $84,000, commensurate with education and experience. 

Sponsorship

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Interested in learning more about the amazing benefits the NAIC offers? Visit our Benefits page for more information.

The NAIC is proud to be an Equal Opportunity Employer 
 

Applicants for all positions are considered without regard to age, race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital status, pregnancy, genetic information, military or veteran status, disability, or any other basis protected by applicable law. 

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