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Remote Application Support Manager Jobs (NOW HIRING)

Concept Plus

Application Support Engineer

Maintain project management tool (JIRA) * Ability to work productively in a team environment and ... Provide Level 2 and Level 3 support for application and integration issues * Create a management ...

ASM Research

Application Support Engineer

Performs Application configuration with SAML/SSO Authentication * Provides Level 2 and 3 support ... Creates a management plan, validates sizing, and forecasted sizing * Maintains licenses and key ...

BillingPlatform

Application Support Analyst

Denver, CO · Remote

Our award-winning, cloud-based revenue lifecycle management platform isleveragedby leading global ... Description As an Application Support Analyst, you are the first line of contact for enterprise ...

Robert Half

Application Support Engineer

Nashville, TN · Remote

We are looking for an Application Support Engineer to join a collaborative healthcare integration ... managing multiple assignments in a fast-paced environment with shifting priorities. • Strong ...

Interra Health

Lead Application Support Engineer

$150K - $170K/yr

Team Leadership & Development: • Lead, coach, and mentor a team of application support engineers ... management. Working Conditions & Environment: • Fully remote role within the United States • ...

Interra Health

Lead Application Support Engineer

Boston, MA · Remote

$150K - $170K/yr

Team Leadership & Development: • Lead, coach, and mentor a team of application support engineers ... management. Working Conditions & Environment: • Fully remote role within the United States • ...

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Remote Application Support Manager information

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$61K

$107K

$165.5K

How much do remote application support manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for remote application support manager in the United States is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $127,000.00 per year, depending on experience, location, and employer.

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What does a Remote Application Support Manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

How does a Remote Application Support Manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a Remote Application Support Manager, and why are they important?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.
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Remote Application Support Manager jobs near you
Application Support Engineer

Application Support Engineer

Concept Plus

Remote

Full-time

Medical, Dental, Vision, Life, PTO

Posted 28 days ago

Job description

About Concept Plus
Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. Headquartered in Fairfax, VA, we bring the agility, responsiveness, and customer intimacy of a small business combined with the quality and infrastructure of a larger firm.
Recognized as an award-winning Oracle partner, we have delivered innovative solutions across Defense, Intelligence, Civilian, Health IT, and Tribal sectors. Our highly certified experts build systems that drive efficiency, accelerate modernization, and ensure mission outcomes with certainty.
We offer competitive pay, comprehensive health, dental, and vision insurance, paid life insurance, paid time off, 11 paid holidays, performance bonuses, tuition reimbursement, unlimited training, and the opportunity to thrive in a collaborative, flexible, and innovative environment.
For more information, visit www.conceptplus.com.
About the role
Concept Plus is seeking an Application Support Engineer to be responsible for supporting the sustainment of Applications/Services providing the backend administration and support in the Oracle Cloud Infrastructure. This program provides a comprehensive set of services to support multiple customers in a multitenant enclave. The focus is customers whose primary application is Oracle EBS, supporting their users as well as interface trading partners. The services range from cloud-based infrastructure to development/testing services to operations services, with a focus on multitenancy wherever possible. Assist in defining requirements, designing and building data center technology components and testing efforts.
What you'll do
The App Support Engineer may plan, design, develop, migrate, install, or implement various technology products, or enhance computer programs. This individual applies knowledge of software and programming to deploy or migrate and test applications and produce the necessary outcome for clients. Roles and responsibilities included but are not limited too:
  • Support acceptance testing of applications in target cloud environment
  • Support application bug fix for migration-related application defects
  • Structure and coordinate with application functional owners for the required testing of applications prior to, during, and post migration
  • Report and resolve issues related to infrastructure and application migration activities
  • Determine the Definition of Ready for work items to be slotted into a Sprint activities
  • Deliver working software or acceptable deliverables in every iteration/activities
  • Help the Product Owner break larger work items (Epics, User Stories) into smaller User Stories based on functionality activities
  • Estimate Product Backlog items (Epics, User Stories), Decompose User Stories into smaller, actionable Tasks, Estimate Tasks during Sprint Planning, Commit to Sprint delivery based on the Definition of Done, Adhere to the Definition of Done activities
  • Report daily status & impediments during Daily Stand-Up activities
  • Escalate impediments, Frequent (daily) communication with and demonstration of progress to the Product Owner activities
  • Maintain all boards (Scrum) activities
  • Maintain project management tool (JIRA)
  • Ability to work productively in a team environment and participate as a positive and cooperative team member
  • Strong verbal, written, organizational and documentation skills

Required Qualifications
  • US Citizenship Required
  • T3/T5 (TS / TS SCI w/Poly) - Fully Cleared Only, must confirm clearance is active
  • Bachelors Degree required
  • 5+ years' practical experience
  • Must have administration experience with at least two of the following applications: ALM Octane, UFT, LoadRunner, Dynatrace, ReadyAPI, CyberArk, VMWare/Horizon
  • Proficient in installing and configuration application client tools on VDI Images and Pools
  • Must have strong experience with Oracle Linux or RHEL operating systems
  • Hands-on experience with STIG compliance using preferably Evaluate-STIG, Mitre SAF Heimdall, or equivalent
  • Skilled in diagnosing and resolving application Applications connectivity and integrations issues
  • Experience configuring load balancing for Applications
  • Knowledge of SAML/SSO authentication and application level configuration for identity integrations
  • Provide Level 2 and Level 3 support for application and integration issues
  • Create a management plan, validates sizing, and forecasted sizing
  • Manage and safeguard licenses, keys, and other sensitive secrets within an approved vaulting solution
  • Experience producing and maintaining CDRL documentation
  • Preferred experience with Microsoft Windows Server Administration
  • Strong verbal, written, organizational and documentation skills.
  • Current CompTIA Security+

Concept Plus is an Equal Opportunity Employer. As such, we will give your application full consideration without regard to your race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by federal, state, or local law.

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