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Remote Application Support Manager Jobs in Cincinnati, OH

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

... n Support Specialist Location: Remote (Florence, KY). Should be willing to travel to client ... Manage trouble tickets using the client designated corporate ticketing system (ServiceNow)

Iff

Technical Service Account Manager

West Chester, OH · On-site +1

This role is based in United State and is a remote position. You will be part of a collaborative ... Prior success in a customerfacing technical or application support role * Ability to translate ...

KEYENCE

Field Application Engineer '27

Blue Ash, OH · On-site +1

$53K - $80K/yr

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Irvine ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

System One

Principal Engineer

Evendale, OH · Remote

$150K/yr

Hybrid - onsite and remote Responsibilities * Serve as the primary technical authority for the ... teams (Data, Application Support, Product) without formal people-management authority. * Track ...

System One

Principal Engineer

Evendale, OH · Remote

$150K/yr

Hybrid - onsite and remote Responsibilities * Serve as the primary technical authority for the ... teams (Data, Application Support, Product) without formal people-management authority. * Track ...

System One

Principal Engineer

Evendale, OH · Remote

$150K/yr

Hybrid - onsite and remote Responsibilities * Serve as the primary technical authority for the ... teams (Data, Application Support, Product) without formal people-management authority. * Track ...

System One

Principal Engineer

Evendale, OH · Remote

$150K/yr

Hybrid - onsite and remote Responsibilities * Serve as the primary technical authority for the ... teams (Data, Application Support, Product) without formal people-management authority. * Track ...

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All JobsApplication Support JobsRemote Application Support Manager JobsRemote Application Support Manager Jobs in Cincinnati, OH

Remote Application Support Manager information

See Cincinnati, OH salary details

$58.5K

$102.7K

$158.8K

How much do remote application support manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote application support manager in Cincinnati, OH is $102,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,600.00 and $121,900.00 per year, depending on experience, location, and employer.

What does a remote application support manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

What are the key skills and qualifications needed to thrive as a remote application support manager?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.

How does a remote application support manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What are popular job titles related to Remote Application Support Manager jobs in Cincinnati, OH?

For Remote Application Support Manager jobs in Cincinnati, OH, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Manager jobs in Cincinnati, OH look for?

The top searched job categories for Remote Application Support Manager jobs in Cincinnati, OH are:

What cities near Cincinnati, OH are hiring for Remote Application Support Manager jobs?

Cities near Cincinnati, OH with the most Remote Application Support Manager job openings:

Remote Application Support Manager jobs near you

IT Support Specialist

Nityo Infotech

Florence, KY • On-site, Remote

Full-time

Re-posted 22 days ago

Job description

Company Description
Job Description
Hiring!! IT Application Support Specialist
Below is the detailed job descriptionIf interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com
Job Title: IT Application Support Specialist
Location: Remote (Florence, KY). Should be willing to travel to client location as needed.
Duration: Fulltime
Job Description:
IT Application Support Specialist will be responsible for investigating and troubleshooting application issues, feature requests and bug resolution. You will be working closely with the IT Support, Database and Application Development teams. You will be responsible for identifying bugs and opportunities for improvement in existing applications, and clearly communicating these to the appropriate Application Development team.
Responsibilities:
  • Provide first level technical support, maintenance and troubleshooting for hardware and software in a Microsoft Windows environment for our client platform (including web and mobile apps)
  • Provide input to design requirements associated with client platform future roadmap
  • Provide user guidance for client designated mobile/web applications as requested
  • Troubleshoot and resolve mobile device issues or problems with device hardware and software to the client Apps.
  • Perform functional testing and documentation to support the readiness of new solutions
  • Provide basic troubleshooting and problem resolution proficiencies in the following:
  • Mobile Device Hardware from multiple vendors such as Apple, Samsung, HTC, Motorola, etc.
  • Mobile Device Software Operating Systems from multiple vendors such as iOS & Android
  • Manage trouble tickets using the client designated corporate ticketing system (ServiceNow)
  • Provide input to design requirements associated with continued installation, integration, and testing of the smart phone information systems.
  • Support the customer in developing and maintaining all technical and procedural documentation pertaining to customer designated enterprise mobile device configurations, technical support, processes, and procedures.
  • Update & Create knowledge base and work instruction documentation
  • Escalate trouble tickets with the appropriate Tier 3 support (Developers or Infrastructure) when more advanced troubleshooting is required.

Qualifications:
  • Minimum of 1 to 3 years of application development support experience
  • Bachelor's Degree in computer science/information technology or related field or relative experience
  • Solid working knowledge of mobile OS platforms (iOS, Android)
  • Excellent verbal and written communication skills
  • Experience working in a team
  • Mobile Device Management and troubleshooting experience
  • Knowledge about the Application Development Lifecycle is a plus

Amrutha Duddula
Sr Talent Acquisition Specialist
Nityo Infotech Corporation
Phone: 732-203-7434
Email: amrutha.duddula AT nityo.com
www.nityo.com
www.linkedin.com/in/amruthad/
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

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