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Remote Application Support Manager Jobs in Akron, OH

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Must Haves: * 3+ years of experience in a Tier II/III technical or application support environment ... Research, analyze, document, and manage high quality resolutions to complex technical, operational ...

Sales Manager Remote

Cleveland, OH ยท Remote

$80K - $120K/yr

Licensing and training support are provided. Key responsibilities: * Lead, coach, and motivate a ... remote team management is preferred. * Demonstrated ability to coach and develop sales ...

New

Monitor and manage client IT environments using remote monitoring and management (RMM) tools * Respond to support tickets and service requests in a timely and professional manner * Perform routine ...

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Remote Application Support Manager information

See Akron, OH salary details

$58.4K

$102.4K

$158.3K

How much do remote application support manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote application support manager in Akron, OH is $102,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,300.00 and $121,500.00 per year, depending on experience, location, and employer.

What does a remote application support manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

What are the key skills and qualifications needed to thrive as a remote application support manager?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.

How does a remote application support manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What are popular job titles related to Remote Application Support Manager jobs in Akron, OH?

For Remote Application Support Manager jobs in Akron, OH, the most frequently searched job titles are:

What job categories do people searching Remote Application Support Manager jobs in Akron, OH look for?

The top searched job categories for Remote Application Support Manager jobs in Akron, OH are:

What cities near Akron, OH are hiring for Remote Application Support Manager jobs?

Cities near Akron, OH with the most Remote Application Support Manager job openings:

Remote Sales Manager - Midwest Territory

Cleveland, OH โ€ข Remote

Brechbuhler Scales, Inc. and Affiliates
Machinery Manufacturingย โ€ขย 201 - 500 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago


Job description

Description

Regional Sales Manager - Midwest Territory


Midwest Territory | Remote (Home Office) | Full-Time | Base Salary + Commission + Bonus


Travel: Approximately 5 Nights per Month


Lead and grow the Midwest territory for a well-established, privately owned manufacturer with nearly 100 years of industry experience.


Position Summary


B-TEK Scales, LLC. has a rewarding career opportunity for a Regional Sales Manager. This role represents a well-established product line with a storied company that has served the industry for decades. The Regional Sales Manager will lead and grow the Midwest territory while building long-term relationships with dealers and customers across a variety of industrial markets.


Backed by nearly 100 years of industry experience, this position supports a strong dealer network and customers across multiple sectors, including manufacturing, logistics, agriculture, recycling, and more.


What You'll Do


Manage and grow the Midwest territory

Support and develop relationships with dealer partners - salespeople, technicians and business owners.

Identify and pursue new prospects

Conduct customer visits and joint sales calls with distributors

Present product solutions and host training sessions

Assist with product selection, pricing, and application support

Maintain strong relationships with existing customers while expanding the territory


What We're Looking For


Experience managing B2B sales in the Midwest

Possess a background in industrial, technical, or engineered product sales

Strong relationship-building and business development skills

Ability to understand pricing, margins, and customer needs

Comfortable working independently from a home office

Ability to travel within the Midwest (approximately 5 nights per month)


Compensation & Benefits


Competitive base salary + commission + performance bonus

Company vehicle

Company laptop and phone

401(k) with 3% company contribution

Medical, dental, and vision benefits

Paid time off and holidays

Work-from-home flexibility


About B-TEK Scales


B-TEK Scales, LLC. is a well-respected, privately-owned manufacturing company headquartered in Canton, OH. Our history in the scale industry goes back to 1929, when our founding family started the scale service company, Brechbuhler Scales. Today, B-TEK has more than 130 dealers spread throughout all North America. Brechbuhler accounts for 18 of those locations. We have approximately 340+ employees and have been named the top employer in Stark County, OH.


Brechbuhler Scales, Inc. and B-TEK Scales, LLC. are proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, national origin, religion, age, disability, marital status, veteran status, genetic information or any other status protected by federal, state or local law.