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Remote Application Support Manager Jobs in Columbus, OH

Astemo

IT Application Support Engineer

Sunbury, OH

This position will support the Information Technology department relating to production systems ... Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ...

Astemo Ltd

IT Application Support Engineer

Sunbury, OH · On-site

This position will support the Information Technology department relating to production systems ... Ability to manage multiple conflicting priorities. * Ability to interact with employees at all ...

Huntington

Application Manager

Columbus, OH

$70K - $140K/yr

The application manager is responsible for managing the operational support, maintenance and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington National Bank

Application Manager

Columbus, OH · On-site

$70K - $140K/yr

The application manager is responsible for managing the operational support, maintenance and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Application Manager

Columbus, OH

$70K - $140K/yr

The application manager is responsible for managing the operational support, maintenance and ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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$58.9K

$103.4K

$159.9K

How much do remote application support manager jobs pay per year?

As of May 29, 2026, the average yearly pay for remote application support manager in Columbus, OH is $103,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,100.00 and $122,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Application Support Manager, and why are they important?

To thrive as a Remote Application Support Manager, you need expertise in application support, incident management, and a solid understanding of ITIL processes, often backed by a degree in computer science or related field. Familiarity with ticketing systems like ServiceNow, monitoring tools, and certifications such as ITIL Foundation are typically required. Strong leadership, communication, and problem-solving skills are essential for managing remote teams and ensuring customer satisfaction. These competencies are crucial for delivering consistent support, resolving technical issues efficiently, and maintaining seamless operations across distributed environments.

How does a Remote Application Support Manager typically collaborate with cross-functional teams to resolve complex technical issues?

As a Remote Application Support Manager, you will often coordinate with development, QA, and infrastructure teams to troubleshoot and resolve complex application issues. This collaboration usually involves regular virtual meetings, shared documentation, and real-time communication tools to ensure everyone is aligned and updates are tracked efficiently. Strong communication skills are essential, as you'll need to translate technical issues for non-technical stakeholders and provide clear action plans. Building strong relationships across departments helps streamline problem resolution and fosters a supportive remote work environment.

What does a Remote Application Support Manager do?

A Remote Application Support Manager oversees teams that provide technical support and maintenance for software applications from remote locations. They coordinate issue resolution, manage service requests, and ensure high-quality support for end-users or clients. Their responsibilities include monitoring application performance, implementing support strategies, training staff, and collaborating with other IT professionals to improve system functionality and user satisfaction. Strong communication skills and technical expertise are essential for this role.

What is the difference between Remote Application Support Manager vs Remote Application Support Specialist?

AspectRemote Application Support ManagerRemote Application Support Specialist
Required CredentialsBachelor's degree in IT or related field; certifications like HDI Support Center AnalystAssociate's or Bachelor's degree; certifications like CompTIA A+ or HDI Support Center Analyst
Work EnvironmentOversees support teams, manages escalations, and coordinates support activities remotelyProvides direct technical support to users remotely, troubleshooting application issues
Employer & Industry UsageCommon in IT service management, tech companies, and large organizationsFound in IT support departments across various industries, including healthcare, finance, and tech

The Remote Application Support Manager focuses on overseeing support teams and managing support operations remotely, while the Remote Application Support Specialist provides direct technical assistance to users. Both roles require technical knowledge and certifications, but the manager's role involves leadership and coordination, whereas the specialist's role is hands-on troubleshooting.

What are popular job titles related to Remote Application Support Manager jobs in Columbus, OH? For Remote Application Support Manager jobs in Columbus, OH, the most frequently searched job titles are:
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What cities near Columbus, OH are hiring for Remote Application Support Manager jobs? Cities near Columbus, OH with the most Remote Application Support Manager job openings:
Remote Application Support Manager jobs near you
Engineer III - Application Support

Engineer III - Application Support

Western Alliance Bank

Columbus, OH

Full-time

Medical, Dental, Retirement

Posted 9 days ago

Job description

Job Title:

Engineer III - Application Support

Location:

Block 23

What you'll do:

We are seeking a skilled and dedicated Technology Professional to join our team and provide crucial support as part of Corporate Systems Technology segment. As an Engineer III in Application Support team, your primary responsibility will be to ensure effective implementation, maintenance, and optimization of our business applications. The ideal candidate is naturally curious, has a can-do attitude, outcome-focused, and fosters teamwork. As an Engineer III, you'll contribute to team dialogue and activities in a collaborative environment.
  • Manage and support the applications in Corporate Systems Technology portfolio.This includes CMDB inventory, patch validations, updates, and custom configurations to meet evolving business needs and regulatory requirements.
  • Collaborate with cross-functional teams to implement and integrate applications with other IT systems, business applications and databases ensuring data consistency and accuracy.
  • Troubleshooting and Issue Resolution.
  • Provide user support by resolving incidents and answering questions.Create and maintain runbooks and other documentation that may be used to assist with support.
  • Work closely with the business owners, risk management, vendor management, compliance, change management, incident management and other IT teams to align technology solutions with business objectives.

What you'll need:

  • 3+ years of development, support, and/or implementation experience for enterprise applications.
  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Intermediate knowledge of general Financial Services or Banking is preferred.
  • Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Intermediate to advanced organizational and interpersonal skills and ability to build relationships with team members, stakeholders, and external partners.
  • Additional knowledgeable in governance patterns tied to intake, technical reviews and architectural compliance.
  • Intermediate to advanced experience with cloud technologies (e.g. AWS, Azure), pipeline management tools like Azure DevOps or Jira, and working on/managing multiple projects simultaneously.
  • Excellent problem-solving and analytical skills, with keen attention to detail.
  • Intermediate speaking and writing communication skills.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

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